DODGE Complaints

The contact owns a 2013 Dodge Dart. The contact received notification of NHTSA Campaign Number: 25V674000 (POWER TRAIN). The contact stated that while driving at an undisclosed speed, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. The check engine and the oil warning lights were illuminated. Additionally, the contact stated that the engine was consuming oil and was leaking engine oil. The contact was topping off the oil every 1,000 miles. The vehicle was serviced under Customer Satisfaction Notification: W20, but the failure persisted. The engine was consuming an excessive amount of engine oil. The contact was adding engine oil every 1,000 miles. The check engine and the oil warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.

daytime running light feature is out on drivers side seems to be a consistent problem is not covered under max care warranty

The transmission shift cable detached from the transmission, causing the gear shifter to move freely without actually changing gears. When this happened, the vehicle could not be shifted into Park or Drive and became unsafe to operate. This created a serious safety risk because the car could roll or move unexpectedly even when the shifter was in Park. The vehicle is affected by Recall A0C / NHTSA 25V-674 for this exact issue. The failure has not yet been repaired because local dealers have been unresponsive. The problem can be reproduced by simply moving the shifter, as the cable will disconnect again. No warning lights appeared before the failure. The issue was visually confirmed by observing the detached cable under the hood.

The contact owns a 2019 Dodge Grand Caravan. The contact stated that the driver's side sliding door made an abnormal clicking and buzzing sound while closing. Additionally, the passenger's side sliding door failed to open as intended and remained closed. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the door actuators needed to be replaced. The vehicle was not repaired due to the cost. The contact later received notification of Warranty Extension Number: XV1 (Driver and Passenger Sliding Door Power Lock Actuators). The vehicle was taken to the dealer, where the contact was advised that the repair was not covered because the vehicle had exceeded the required mileage. The current mileage was 130,234. The dealer referred the contact to the manufacturer, who informed the contact that assistance would not be provided because the vehicle had exceeded the required mileage, even though the contact had previously reported the failure. The vehicle was not repaired. The failure mileage was approximately 96,000.

The contact's fiancé owns a 2015 Dodge Durango. The contact stated that upon start of the vehicle, the front, passenger side headrest air bag deployed without impact. The contact stated that the air bag hit the contact's fiancé in the neck. The contact's fiancé had suffered from neck pain as a result of the incident, but did not seek medical assistance. The dealer was notified of the failure, and the contact was informed that there were no recalls on the vehicle. The manufacturer was also notified of the failure and was given the same information as the dealer. The vehicle had yet to be repaired. The failure mileage was approximately 130,000. The VIN was not available.

2021 Dodge Durango failing headlight assembly, specifically the driver side turn signal. Numerous Durango owners are experiencing the same issue with the Dodge Durango headlight malfunction, I've have more than one close accident incident due to the failed turn signal. It's like Dodge don't want to stand behind their product and address the concern of millions of Dodge Durango owners who are having these issues. Not even a simple acknowledgement of the issue and any potential effort to help fix the problems for the owners. I must say Dodge has lost a future buyer due to their lack of support on their own product.

In your own words, tell us what happened. Cro I have an urgent and safety issue with my 2020 Dodge Challenger Hellcat. I was driving on road from work. When I was approaching a red light coming to a complete stop. I pressed the clutch to engage the gear into neutral. Suddenly I heard a loud snapping sound, I lost all pressure to the clutch and almost hitting the vehicle in front of me because I couldn't get it out of gear. Nearly causing multiple car accident with all the cars infront and behind me on the road. I had to shut off the engine so the vehicle would come to a complete stop. Vehicle was towing into the closest Dodge dealership (Sahara CDJR in Las Vegas). After 2 days in the shop, the service advisor just called me and stated that it's the clutch pedal push rod that snapped and the entire pedal assembly need to be replaced, which would not be covered. I asked him and he confirmed it's not a common thing to break at the low miles (14741 miles on the vehicle) but I need to reach out to Dodge Customer Service to see if it would fall under "defective parts" claim. Please help me open a case and take care of this issue. It is a very serious safety issue if the rod would just snap like that during normal vehicle operation. This could have needed very badly. Thank you!

I have an urgent and safety issue with my 2020 Dodge Challenger Hellcat. I was driving on road from work. When I was approaching a red light coming to a complete stop. I pressed the clutch to engage the gear into neutral. Suddenly I heard a loud snapping sound, I lost all pressure to the clutch and almost hitting the vehicle in front of me because I couldn’t get it out of gear. Nearly causing multiple car accident with all the cars infront and behind me on the road. I had to shut off the engine so the vehicle would come to a complete stop. Vehicle was towing into the closest Dodge dealership (Sahara CDJR in Las Vegas). After 2 days in the shop, the service advisor just called me and stated that it’s the clutch pedal push rod that snapped and the entire pedal assembly need to be replaced, which would not be covered. I asked him and he confirmed it’s not a common thing to break at the low miles (14741 miles on the vehicle) but I need to reach out to Dodge Customer Service to see if it would fall under “defective parts” claim. Please help me open a case and take care of this issue. It is a very serious safety issue if the rod would just snap like that during normal vehicle operation. This could have needed very badly. Thank you!

Transmission started shifting hard at 98K miles. It died at red lights on occasion. Took to shop and they replaced the transmission solenoid. That fixed it from dying at red lights but vehicle transmission is about to fully go out right at 100K miles. I will never buy another Dodge vehicle.

None of the airbags in the car deployed when I was in a high-impact front-end collision traveling at 45 mph. I was wearing my seatbelt, but the airbags did not deploy. I did not have the added protection of the airbags, so my injuries were much more severe than they would have been if the airbags had deployed. I have 2, possibly 3 fractures in my neck and spine, 2 fractures to the ribs near the sternum, organ damage, necrosis and nerve damage to the right leg, severe whiplash and many more injuries. The insurance company inspected the car after the car accident, Pioneer Insurance Company. There were no warning lights on that would indicate a problem with the airbags. I had been driving that car for years and never had a problem with the airbags. To my knowledge, no one has ever been in an accident in this car that would require the use of the airbags. I expected the airbags to work if I ever needed them and they did not, without warning.