DODGE Complaints

I am unsure. The SUV is not pulling any codes when tested. I had two places run a diagnostic. Intermittently the SUV will stall at start up. The engine light will come on during this time. Once the Durango starts the light goes away. I was told this was a sign of a known recall issue for this vehicle.

The contact owns a 2019 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle jerked and independently stopped. There were no warning lights illuminated. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed with rear transmission seal failure. The contact was informed that the transmission needed to be rebuilt. The vehicle was not repaired. In addition, the contact stated that the transmission was replaced in 2022, 2023, and May of 2025. The manufacturer was made aware of the failure, and a case was filed. The contact requested a buy-back; however, the request was denied. The failure mileage was approximately 67,000.

When driving home from work the car started malfunctioning wrong , accelerating by itself and I started to smell smoke when I pulled over to the side I started smelling smoke as soon I exited the vehicle it started flaming. Everything in my vehicle was burnt the fire department came and stated I should look up any recalls they said it was electrical. I bought the vehicle 30 days ago , dealership will not help neither the loan company I'm stuck with a vehicle who was sold with electrical problems almost to my life.

The passenger side head rest popped out on it's own. Was parked when it happened.

Several safety-critical systems on my vehicle are failing, and the symptoms match existing recalls shown on Kelley Blue Book for my VIN. However, the manufacturer (Dodge/Stellantis) shows only 4 recalls, all marked completed — despite ongoing issues. 1. ABS / Brake System: The ABS warning light is on continuously, indicating a malfunction in the ABS control module. This disables anti-lock braking, increasing the risk of skidding or loss of control during emergency stops. KBB shows a recall for this issue, but Dodge says it’s either not open for my VIN or already completed. The ABS light has remained on since 2. Front Wheel Bearing: There is a grinding noise and vibration from the front wheel area, suggesting a worn or failing wheel bearing. This poses a risk of steering loss or wheel detachment. No warning lights have appeared for this issue. 3. Transfer Case / 4WD: The 4WD system intermittently fails to engage or disengage, sometimes with clunking noises or jerking. This can cause unpredictable handling or loss of traction. Issue is still ongoing. 4. Electrical System: Intermittent electrical issues include random warning messages, dimming lights, and occasional no-starts. These affect essential safety systems and match known electrical recalls. These issues have not been confirmed by a dealer but are ongoing and present serious SAFETY risks. I believe my vehicle may have been incorrectly excluded from applicable recalls or that prior recall work was not properly completed. These components are available for inspection.

Shift cable malfunction unable to put into park. Unable to put into park meant it stuck in reverse. No warning lights noted until after problem occurred. Shift cable replaced by self

Passenger seat will not lock into place, even while driving or stationary causing concern as this becomes a safety issue.

Vehicle engine shut off while driving approximately 50mph. No prior issues or warning lamps. The failure happened without any warning. I had over half a tank of fuel at the time of the stall. Loss of engine propulsion is extremely dangerous as I was in rush hour traffic on a major highway in Houston, TX. Luckily the stall occurred at an exit and I was able to safely get to a area to pull over. Dash read out said I needed to be in park to start the engine. Engine started without issue and I finished my drive home.

The contact's fiancée owns a 2015 Journey Dodge. The contact stated that while his fiancée was driving approximately 30 MPH, the vehicle was jerking. The driver pulled to the side of the road, called, and notified the contact of the failure. The contact advised the driver to continue driving slowly. The driver was able to slowly drive to the residence. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where the transmission fluid was flushed and replaced, and a filter was replaced; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 54,000.

The back up camera on my 2019 Dodge Journey is currently displaying either a blue, black or upside down picture. This is the same problem that is described in your recall notice for Dodge Journeys made between May of 2019 and February of 2020. My car was built in March of 2019. Is the NHTSA reviewing production of cars made prior to May of 2019?