DODGE Complaints

The contact’s son owns a 2016 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound, the transmission unintendedly shifted, and the vehicle failed to return to normal operation. No warning lights were illuminated. The vehicle was towed to a dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to a different dealer, Turner Brothers Transmission (5612 Alma Hwy, Van Buren, AR 72956); where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 151,283.

The contact owns a 2013 Dodge Dart. The contact stated that while driving 40 MPH, the temperature gauge indicated that the engine was overheating, and the contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The contact pulled over and was unable to activate the parking brake. There was no warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 13V124000 (Parking Brake); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 130,000.

The contact owns a 2019 Dodge Charger. The contact stated that the driver's side headlight persistently failed to operate as needed, and the headlight bulb was replaced several times. The contact stated that while driving at an undisclosed speed, a Police Officer pulled the contact over because the headlight was inoperable. The contact stated that upon returning to the residence, the contact and her son inspected the headlight and noticed that the headlight had melted internally. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 99,000.

The contact owns a 2019 Dodge Grand Caravan. The contact stated that while driving approximately 70 MPH, there was an abnormal grinding sound coming from the driver’s side rear. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed, and it was determined that the rear brake caliper had blown out. The vehicle was not repaired. The contact linked the failure to NHTSA Campaign Number: 18V523000 (Service Brakes, Hydraulic). The manufacturer was contacted and confirmed that there was no recall coverage for the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.

This truck has had to have several high temp burnoffs because of failures in the EGR and Carbon build up. The recent recall for Rams does not cover the 2012, and began at 2013, however, we are experiencing the same exact issues with the same type of system. In addition, we have had repeated airbag issues due to the positioning of the cockspring and wiring getting choked out.

For the fourth time the gear shift cable has broken making it hard to get vehicle out of the way

The contact owns a 2010 Dodge Ram 2500. The contact stated that while performing routine maintenance on the vehicle, the contact observed that the passenger’s and driver’s side support rails on the sub frame had several sections that were severely rusted. The contact stated that there were gaps of approximately 2-feet on both rails where the metal was rusted through. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and became aware that the failure was a known issue. The manufacturer was not informed of the failure. The failure mileage was approximately 189,000.

What component or system failed or malfunctioned, and is it available for inspection upon request? The headrest randomly deployed well car was in park. All I did was sit in my seat. How was your safety or the safety of others put at risk? My safety was put at risk because now I have a sore neck and migraine from something meant to keep me safe but instead jeopardized my safety. Has the problem been reproduced or confirmed by a dealer or independent service center? I will be calling as soon as they open. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Calling as soon as they open. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings at all.

Both headrests in front seat deployed while driving causing neck pain and almost caused an accident. I was driving on the highway and it popped and hit my head forcing my head forward and me losing focus. No warning signs. Looked up the issue and it seems to be a known issue for the vehicle. Have not taken to the dealer as I do not have the money to replace them.

To whom ot may concern my 2019 dodge charger headlight went out on driver side after replacement light it still didn't work and replacement of box during the process of taking bub out bulb silver housing box was extremely hot…so hot it burned his hand and then he ask me to feel the light and also it was extremely hot after inspection of the car for hour in a half the hornest was melting I looked up the recall on those vehicle and seeing there was same recall of this issue on older models there is no way that hornest would burn unless it was extremely hot Every charger I see light is out also and I believe noone can find out the problem my mechanic told me hornest was so hot it burned out When I felt the light it burned me and thos is unsafe for this light to be that hot with no kind of fan or nothing When i say every car I see headlights are out I would like to discuss how to proceed from this issue If the issue is not the bulb then issue itz getting to hot and burning the hornest