DODGE Complaints

The contact owns a 2015 Dodge Durango. The contact stated that while the vehicle was parked, the contact returned to the vehicle to retrieve a work bag from the trunk. The contact noticed that there was smoke inside the vehicle, and flames were coming from underneath the front passenger's side seat. The contact was able to extinguish the fire with his breath, hand, and a cloth; however, the smoke persisted. The fire department was contacted and arrived at the scene. The fire department confirmed that the fire originated from the battery. No police report or fire department report was filed. The vehicle was towed to an autobody repair shop by the insurance company for an estimate of the repair. The contact sustained smoke inhalation but had not yet received medical assistance. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 154,000.

Odometer Fraud. The contact purchased a 2017 Dodge Durango. The contact stated that while attempting to add the vehicle to the insurance company policy, the Carfax history report showed a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 69,752; however, it was later discovered on the Carfax history report that the mileage was 153,000 on December 22, 2022.

The contact owns a 2018 Dodge Durango. The contact stated that while stopped in a Drive-Thru, there was an abnormally loud sound before the driver’s side head restraint unexpectedly deployed. The contact's head was pushed forward with force and struck the steering wheel. There was no injury reported. The vehicle was taken to an independent mechanic who confirmed the head restraint's unintended deployment. The contact was informed that the driver’s side headrest needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but provided no assistance. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,800.

Rear wiper works only in reverse, fuse was replaced and the problem still continues.

What component or system failed or malfunctioned, and is it available for inspection upon request? •The ABS and traction control systems have shown warning lights. The vehicle has experienced multiple issues including a BUS power system failure, faulty wiring under the middle console, and problems with the shifter. Additionally, there have been issues with overheating and red fluid leakage, brake system shaking, radio screen delamination, and loose interior panels. 2.How was your safety or the safety of others put at risk? •The car has experienced significant wobbling, shaking while braking, and instances where it shut down completely and would not move out of park. These malfunctions could pose serious safety risks while driving. 3.Has the problem been reproduced or confirmed by a dealer or independent service center? •Yes, the vehicle has been in the shop multiple times, including two different shops for a total of 32 days. The dealership replaced the shifter due to faulty wiring. 4.Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? No there was no need at the time just the dealership 5.Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? •Yes, warning lights for ABS and traction control appeared. As well as breaks light constantly on. The car also consistently displays a “service shifter” message every 0.5 seconds. Other symptoms include overheating with red fluid leakage and severe shaking when braking. Not breaking at all.

Car was 1.5 weeks old, purchased brand new. Had several electrical glitches in the days prior, which went away. Pulled into my son's Little League game, and the car just started flashing all lights on the dash, then said 'Service Transmission'. Gear shifter flashing, could not put the vehicle into park or any gear, it was like tit was stuck between park and drive. Anyhow, here it is, in the shop already after 800 miles of ownership. Quite disappointed. Apparently this has been happening a LOT to new Dodge Charger Daytona EV owners. Extremely common.

On August 7, 2025, at approximately 11:30 PM, my 2014 Dodge Challenger caught fire in the trunk area where the battery is located. I had just parked at my location and was about to get out of the car when I noticed a strong burning smell and smoke coming from the rear. Flames were visible inside the trunk. The fire damaged the trunk interior, wiring, and surrounding components, but the battery still functioned afterward. There were no warning lights or prior issues before the incident. This poses a serious safety hazard and could have caused injury or further damage if it had occurred while driving.

After coming home and parking the car in the driveway, went out with my son and noticed the passenger headrest had been pulled out. Went and looked at it and noticed some of the brackets holding a metal bar in place had been broke off.

I was driving to work and after about 15 minutes of driving at around 45 miles an hour my car stopped accelerating when I pushed on the gas. Shortly after that my wheel locked and the power steering went out. Once I got myself on the side of the road the car would not turn off and I had trouble putting it in park. After a few minutes I was able to turn the car off and they called a tow truck to take me to a mechanic. The tow truck driver was able to restart the car and get the car in neutral to tow it to a mechanic.

I am the original owner of a Dodge Journey 2014 SXT that had the R61 ABS recall done in 2016. Now my ABS and Traction Light is on constantly and I have no cruise control. I took it into a dealer for the U49 Recall and asked them to look at the ABS issue. They said the ABS module needed replacement and the wiring due to rodent damage. I contacted my insurance for comprehensive coverage of rodent damage.. The insurance adjuster went to look at the car and found NO RODENT DAMAGE and therefore no claim...I contacted FCA (Stellantis) customer service center and was told that the R61 recall for this vehicle on this issue was already performed in 2016 . They told me that the recall was only guaranteed for 2 years???? Should not the recall of the R61 that was done in 2016 for safety be still under warranty????