DODGE Complaints

Vehicle has a long crank time. Vehicle will not start after approximately 10 seconds. The vehicle will start on the second try. There is a strong smell of fuel after that. I have taken the vehicle in multiple times with the dealership saying nothing is wrong or they can’t duplicate the problem. I have showed the dealership videos of it happening and feel that they are not taking it seriously. The problem is getting worse and I fear that one day either I will be stranded or the vehicle will shut off while I’m am driving it.

I have a 2014 Dodge Durango. The driver side seat belt will no longer retract. I took vehicle to the nearest dealership, and they said a repair would not be covered under warranty and quoted me at $375.00 for a $50 part and the rest being labor for about 1.5 hours of work. I asked about any warranty since it was a safety issue but they said it was not covered. I am really disappointed to hear that the seat belt retraction not working and therefore causing the seatbelt to no function properly is not a safety concern for dodge. I got home and started doing research and can see that there have been numerous complaints about this same issue: [XXX] and a related recall: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 Dodge Charger. The contact stated while driving 20-30 MPH and depressing the brake pedal, the engine revved to 1,500 RPMs several times. Additionally, the contact stated that the hill assist caused the rear wheels to lock up, and the vehicle lurched forward, nearly striking the rear of a stopped vehicle. There was no warning light illuminated. The contact stated that the failure recurred while at a complete stop. The vehicle was taken to the dealer, where an unknown software update was performed; however, the failure recurred. The vehicle was taken back to the dealer, who performed a relearning on the vehicle; however, the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35.

The contact owns a 2014 Dodge Charger. The contact stated that while driving at an undisclosed speed and attempting to complete a turn, the contact heard an abnormal popping sound coming from underneath the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the front suspension. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.

The contact owns a 2015 Dodge Dart. The contact stated while the vehicle was being serviced at Jiffy Lube, the mechanic became aware that coolant was leaking from the engine onto the radiator. The vehicle was then taken to AAMCO where it was diagnosed that the valve cover gasket was leaking oil into the engine and onto the transmission. The mechanic also informed the contact that there was a cord hanging from the bottom of the vehicle but could not determine where the cord needed to be connected. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 148,000.

The hub on my 02 Durango has had to be replaced 8 times since I bought it in 2018 but everyone says my car isn't part of recall.

Unexpected vehicle movement from power Train. I was changing my tire and the jack caused my vehicle body side to deform causing the vehicle to fall and nearly broke my leg.

The contact owns a 2012 Dodge Avenger. The contact stated while driving at an undisclosed speed, the front passenger's side headrest deployed inadvertently and struck the head of the front seat passenger. The contact stated that the vehicle was previously repaired under an undisclosed recall; however, the failure occurred. The vehicle was taken to the local dealer and to Chrysler Dodge Jeep Ram of Seminole County (750 Towne Center Blvd, Sanford, FL 32771), where a diagnostic testing fee was provided; however, the contact declined to pay the fee. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened; however, no further assistance was provided. The failure mileage was unknown.

The contact owns a 2018 Dodge Journey. The contact stated that the engine was slow to turn over and start. There was an abnormal chugging sound at start up. The contact stated while driving, the vehicle shut off unintendedly and failed to restart. The contact stated that the half-circle symbol to depress the brake pedal was displayed. The engine and traction control warning lights were illuminated. The vehicle was towed to an independent mechanic, where it was determined the failure was due to the electrical system. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic, where it was determined that the failure was due to the oil. The vehicle was repaired, but the failure recurred. The contact stated that while her husband was driving at undisclosed speeds over a bridge, the steering wheel and the brakes became inoperable, and the vehicle shut down. The engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the electrical system, transmission, timing chain, camshaft, and engine needed to be replaced. The manufacturer was not contacted. The failure mileage was approximately 120,000.

My car has no heat on the passenger side causing window fogging this is the 3 time I have had the car in at the dealers and they say it's a clogged heater core I have the extended warranty. The dealer said the warranty is no longer covering heater cores when it should a recall with so many complaints. Barkau Chrysler Dodge jeep Ram at 700 East South Street Freeport IL 61032 1-815-232-5141. Please help as I have [XXX] and I can get frost bite and lose my feet or hands Not only is it a safety issue but a health issue can't upload my dealership note. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)