DODGE Complaints

The front passenger active head restraint deployed without being involved in an accident and without warning. Upon inspection, we found that the plastic used to hold the metal rod under tension (until released by the crash sensor) broke. No one was hurt but could have been as this happened just as we were getting into the vehicle.

My drivers side headlamp that is sealed the running light is out and apparently several other Dodge Durango owners have the same issue like it’s a defect when they were being made and it seems to be the one on the drivers side every time when you look up all the complaints about it! I am very unhappy about this situation and that a recall already hasn’t been made with all the vehicles that have this same exact problem instead because it’s sealed the dealerships want us to pay $1800 to get it replaced! If several other Dodge Durangos are having the same problem they should fix this issue moving forward! Our vehicle is only 3 years old! This could definitely cause an issue when it’s foggy outside and make it a very dangerous situation since we cannot change it ourselves! So this needs to be fixed!

Known issue of major electrical problems. Fuse block, alternator, and batteries needed to be replaced after car completely died while driving, leaving us stranded at major intersection. Daytime running light also died.

The transmission bushing broke and the transmission was disabled. The steering wheel was locked and the key was unable to be removed. The safety of the driver and passenger were at harm on the highway when steering was disabled and the transmission could not be moved after stopping. The problem was produced and was forced to be repaired by a shop for the safety of the driver at expense of the driver. The vehicle was then brought to a dodge dealership in Margate Florida, where the recall was closed, the issue was not fixed. The vehicle broke down immediately following this closure of the recall. The vehicle was inspected and claimed to be repaired by a Dodge Dealership. This is not true. No warning lamps indicated this issue happening once of the two times it broke down.

The contact owns a 2007 Dodge Ram 2500. The vehicle was taken to a dealer for both an oil change and to have the vehicle serviced for NHTSA Campaign Number: 16V352000 (Air Bags). The contact was later informed that there was another recall on the vehicle for NHTSA Campaign Number: 08V641000 (Engine and Engine Cooling); however, the part for the repair was not available. An appointment was then made to bring the vehicle back to the dealer on a later date for service. A few days later while the contact's husband was driving at 80 MPH with a horse trailer attached to the vehicle, the vehicle caught fire. The contact's husband managed to pull over and extinguish the fire. A police report was filed. No injuries were reported. The vehicle was towed back to the dealer where it remained their possession. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 256,000.

The driver side Active Head Rest deployed while driving on the highway striking me in the back of the head. Luckily it did not cause any accidents or injuries.

My 2001 Dodge Ram Instrument Panel has cracked in three pieces causing the defroster & vents to stop working recently due to the moisture/UV Issue. I'm aware of this problem because I participated in the investigation as manager of validation and testing for the manufacturer, Textron Automotive. How can I get a replacement to correct this Safety issue...?

While driving paved road noticed a cloud of smoke behind the vehicle. Immediately pulled to the side of the road and shut vehicle off. After checking under the vehicle found coolant leaking from the engine compartment, there was no coolant in the expansion tank either. Any driving would have resulted in engine destruction. Called a tow truck. After waiting on the side of the road for 5 hours for tow truck, vehicle was taken to the nearest dealer on the flatbed. At the dealer, technician stated, it is a frequent occurrence on this brand of the vehicle, and they are very familiar with repairing it. Dealership repair, exposed burst/hole, from inside out, in the coolant hose. Glad it did not happen in the winter; I might not be typing this message.

We have had engine issues since the first couples months of having this car, the engine has been replaced 2 times, and now tipm and start/stop is having issues, this car needs to be recalled

on 07/29/2024 while driving in heavy rain, the entire instrument panel went completely dark. Re-illuminated when car was started on 07/30/2024. On 07/31/2024 at moment car came to full stop in parking spot, the car SELF-ACCELERATED, while brake was still applied, and CRASHED into concrete block supporting a street lamp. 3 young children were in car with adult driver. No injuries to children. Driver suffered contusions not requiring medical attention. Air bag did not deploy because crash was low speed. Vehicle is being repaired by AVIS and SHOULD NOT BE RETURNED INTO AVIS INVENTORY OR SOMEONE WILL BE KILLED!!!