DODGE Complaints

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Good afternoon, my right headlight wiring harness had rubbed on the frame down to the wires, actually meta l to metal and caused my head light to blow out and my turn signal to malfunction and there is no warning light for the headlight being out, I called the dealership and they said there's no recall and they want a lot of money to fix this problem, I'm afraid it may cause a fire, I've noticed this for about a week, I ordered a new light on 8/22 and that's when I noticed the bare wires

While driving at highway speeds, my sunroof suddenly imploded without any apparent impact from a rock or other debris.

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Active headrest deployed on its own. Never been in an accident. Dealer has verified. Unable to use seat because headrest sits too far forward. Fortunately my son wasn't sitting in the seat when it happened.

The rear tail light assembly that is mounted on the tailgate (it is often referred to as a "racetrack" light) filled with water and quit working while the vehicle was under warranty. It apparently fails due to a defective seal between the lens and the housing. The light assembly was replaced under warranty and lasted approximately 1 year before leaking and filling with water again. This time it was not covered by warranty. I drained the water, but one of the license plate lights no longer illuminates. It is impossible to change just a bulb. To repair this light requires replacement of the entire assembly at a cost of approximately $2,000. Driving the vehicle with an unilluminated license plate subjects me to being stopped by law enforcement and issued a citation. This is not an isolated incident as I see countless Dodge Durangos, including many that are used by law enforcement, with the same problem.

The contact owns a 2014 Dodge Durango. The contact stated while driving 30 MPH, the low voltage power message was displayed. The display on the instrument panel darkened and the vehicle unintentionally shifted into park and the vehicle failed to return to normal operation. The vehicle was not drivable and was towed to the residence. The contact researched online and became aware of NHTSA Campaign Number: 17V741000 (Electrical System); however, the VIN was not included. A dealer was not contacted. The contact self-diagnosed the vehicle and determined that the battery needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 109,000.

We own a 2021 Dodge Durgano SRT Hellcat which we received from the dealership on [XXX]. It has only 17,083 miles on it and the 50,000 mile stock Pirelli run flat tires are cording and coming apart at the interior of the tire. The vehicle has had recommended tire rotations every year at 5,000 to 6,000 mi. They have advised there is a MAJOR factory alignment issue causing the front tires to lean in at the top resulting in very abnormal wear to the interior of the tires. We have photo proof of our 2021 Durango with the alignment issue versus our 2018 Durango without it. We notified Dodge of this safety issue especially since they have three brand new Durangos for sale with this same issue. We were unaware of this issue until the tires started coming apart since this was a brand new car and factory alignment should not be set to destroy tires. We filed claim# [XXX] with Chrysler and they denied our claim to assist us with aligning the vehicle and replacing the tires and also showed refused to correct the issue for future customers purchasing their vehicles. We are currently in a battle with our local dealership HW Hunter Dodge (Lancaster, CA) to have the tires replaced and alignment issues corrected yet they are also refusing to help or be liable for the alignment problem on our vehicle and other vehicles they have sold or will be selling. This poses a serious safety hazard for anyone who has purchased a 2021 or newer Durango R/T, SRT, and SRT Hellcat which all have this camber issue at the top of the both front tires. Eventually, someone will experience a massive tire failure with their family in the vehicle and will either be seriously hurt if not worse. A recall should be issued for this problem immediately and replacement of damaged tires but both Dodge and Chrysler will not take any liability nor help with even looking into the issue. In the photos attached our 2021 Durango is White, our 2018 Durango is Red, and the black Durango is brand new for sale. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION

The contact owns a 2011 Dodge Durango. The contact stated while exiting her residential driveway, driving at an undisclosed speed, the contact stated that several warning lights illuminated. The contact stated that she heard a noise that came from the engine compartment. The contact stopped the vehicle. The contact exited the vehicle to perform an inspection under the hood. The contact stated that when the hood was raised, the contact noticed smoke and fire. The contact immediately closed the hood and the fire burned out. The vehicle was towed to the dealer where it was diagnosed with a failed alternator. The contact was advised that due to the failure and the fire, the PCM, the valve cover gaskets, the battery, and the alternator needed to be replaced. In addition, the contact was informed that due to the fire, the labels for the alternator were not visible. The vehicle was not repaired. The contact was informed of an unknown recall that had a similar failure description, however, the contact's VIN was not associated with the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 210,000.

Catalytic converter, sensors, knocking loss of power, bogging , hot and cold engine , was on a road trip back home passing a 18 wheeler and it starts to lose power Boggs down and then takes off , steering wheel was iffy, fumes are stong in and out of truck. Threw my suitcase and dog in floor . I have replaced sensors , knock sensor , coils, sparks plugs - no fix muffler shop said catalytic is not plugged up . Sent me to mechanic said ram / dodge designed these years messed up common problem ,one mechanic telling me new engine parts might fix won’t pass inspection so now it just sits and drys up that’s not right for what it has cost my insurance said there nothing they can help with it only has 84k miles please emission and knock common problem that is mana factory defect surely loss of power in traffic scary please help with insurance and parts , gas I have no money for deep engine problems 84 k should still run like new truck the trip there drove great then I went to start to go back home 2 days later and knocking and wouldn’t drive putting scanner said sensor . This truck was running awesome I like driving . But to malfunction no reason. The codes are not right . need my truck back on the road I live in Texas has to pass emission to get inspection sticker