DODGE Complaints

The contact owns a 2018 Dodge Grand Caravan. The contact stated that the front passenger’s side seat headrest had exploded while the vehicle was turned off. On another occasion, while driving approximately 10 MPH, the contact heard a loud explosion and the driver's side seat headrest exploded. The contact stated that no injuries were sustained. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.

Sliding door actuator failed causing the door to remain in the locked position and no way to unlock. The actuator arm broke off due to inaffective connection and therefor without cutting a hole in the door it cannot be opened

I was driving down the freeway going about 70 on a trip with my 2 small kids. We were about 2.5 hours from home when the check engine light came on and was orange. Within minutes, while I was safely trying to get off of the freeway, it turned red and was blinking. I had to slow down to under 40 to get it to go back to orange while I tried to find a place to pull over and figure out what to do, creating a dangerous situation for myself and other drivers. The car only had 40,000 miles, is regularly serviced, and there were no previous issues with any of the warning lights. Took to the first repair shop and they said it was likely the coolant pipes and they have seen it in Durangos because of the way the car is assembled. They recommended that I bring it to the dealership because they didn't want to void my warranty. Dealership confirmed it was "large leak coming from back of engine. upon further inspection leak is coming from rear heater coolant pipes. replaced coolant pipes and found coolant leaks from rear heater hoses. replaced rear heater hoses" The issue with the heater hoses having to be replaced is that the car is assembled so that it has to be completely lifted and split in 2 to be able to do the work. Because of the position of the hoses, there are parts of the frame of the car that rub against those hoses and pipes creating damage and leaks, and there is no easy way to repair the damage that is caused by manufacturer positioning. The parts themselves were less than $700, but the labor charge for having to have multiple people work on taking the entire car apart to replace those parts was more than $5,000.

was involved in a major accident and the air bags did not deploy. Was hit on head on and right side.

The vehicle is available for inspection. The issue caused a fire under my carport and within 30 feet of a neighbor's house. The car is immobile and still at the location of the incident, it has not been reproduced or inspected. there were no warning lamps at the time of the incident. The electrical system seemed to have several issues over the past years. The passenger side tail light would burn out at least twice a year. The driver's side window would go up and down when the car was off and ran out of battery. The vehicle would allow the key fob to be locked in the car. I took it to the dealer but they were unable to determine the cause. Most recently what a mechanic thought was the starter failed twice in less than six months. Last month, I went to start the car, and it started and then turned off. I heard a pop and crackling sound, and the trunk battery was on fire.

While driving to the store (with my son in the front passenger seat) all of a sudden, and for no apparent reason, the front passenger seat headrest popped (came forwards) striking him in the back of the head with substantial force stun him temporarily. The startled me. He had a headache for a couple hours afterwards.

Drivers side passenger sliding rear door is stuck in the locked position and will not open. I believe the door actuator is froze in the locked position. A disabled person who was riding in that seat was unable to get out the vehicle on his own. He had to be moved to the other side and exit the working door. Had there been an emergency, we would have lost a lot of valuable time. I have an appointment with dodge for an inspection. Google searches find many people have this same issue.

Looking under my truck, I found that the front Gas Tank Strap had fallen down from the vehicle frame mount. During further inspection of the vehicle it was that the gas tank strap mounting point has rusted through and that the strap has pulled thru the rusted point. The front of the gas tank has fallen down and pushed the gas tank strap into the drive shaft. Th only thing supporting the gas tank is the rear gas tank strap

I have had an issue like the 30 other complaints on here with my window going up and down and faulty switch!!! Went to dodge and the lady stated no open recalls on the vehicle so I was probably looking at $2500 to fix . How is dodge not being held accountable for this and being liable to create a recall!!! I’m driving and the window started opening and shutting in the middle of a hurricane and I almost crashed, hit a divider & swirled ! Had to pull over and wait 1 hour for it to stop!!! PLEASE HELP before someone seriously is injured by this window faulty switch mechanism distracting apparently since 2011

This past week our 2016 dodge durango citadel driver side headrest pop out during the night while parked overnight outside our house. My wife discover the pop out headrest the next morning when she open the door to drive to her work. We are unable to return the head rest to its original position.