DODGE Complaints

The contact owns a 2018 Dodge Journey. The contact stated that while parked the contact observed condensation in the headlight assemblies. Additionally, the contact stated that while turned off she observed an unknown noise emanating from the vehicle. The vehicle was taken to a dealer where it was diagnosed that the headlights and an unknown electrical part needed to be replaced. The vehicle was not repaired. On another occasion, the vehicle was taken to a dealer where the failure could not be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 500.

Very shortly after purchasing the vehicle, the rear drivers side sliding door stopped opening. It cannot be opened manually or with the button. It seems to be stuck in the locked position. I was aggravated but let it go because I had the other side sliding door functioning. Yesterday 06/06/2024 the passenger side sliding door did the same thing. I have 4 children that had no way out of my vehicle other than to climb through the 2 front seats. In the event of an accident this would be an incredibly unsafe situation. I noticed that there was a recall for this issue for my model of vehicle that ended in 2017. Mine is a 2018 and therefore not covered by that particular recall.

Tail gate LED brake light fills with water and cause the light to stop working. Because of the design it has the potential for the driver behind not to see the brake lights which can result in an accident. Reported issue to the dealership and the insurance company that I took extra exterior insurance from and they said it happens all the time and wants me to pay hundreds out of pocket. This is a manufacturing defect because it happens to many of this model it’s not fair to the customer. I see many other Durangos with the same issue. Dodge should compensate the customers.

At aproximately 39000 miles, whie driving down the road the electric power steering / rack and pinion died. The wheel froze up and was very hard to turn. I was lucky i was not going fast. It cost me 3900.00 for a new R&P on a fairly new car at the time. I have also been through 3 drive shaft bearings in 100,000 miles. Dodge should be sued, so many other reports of these items going... These are expensive safety issues that shat shoud be covered by the mfgr.

Driving down the road at aproximately 40 mph and van shuts down. I turned on the hazard lights, coasted to the side of the road, put the van in park, turned the key to the off position waited about 30 seconds then turned key to on and the van starts up and seems to run fine. This is the second time in two days this has happened. No warning, no check engine lights. Very dangerous when driving at any speed when suddenly your vehicle turns itself off. Will contact my mechanic today to see if he has info on this problem. While doing research I have found that this is a problem that has been reported for many years and has been investigated. Wondering why they have not issued a recall for this????

The contact owns a 2013 Dodge Durango. The contact stated while driving at an undisclosed speed, the instrument panel flickered. The Blind Spot Detection and several other unknown warning lights were illuminated. The display screen showed a distorted image while the radio malfunctioned. The contact then detected a burning odor and noticed smoke coming from the air vents and underneath the hood. The contact pulled over, and the vehicle inadvertently turned off. The vehicle was unable to restart and was towed to the residence. An independent mechanic diagnosed the vehicle at the residence and replaced the alternator and battery. The vehicle was turned on, but the engine failed to start. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in NHTSA Campaign Number: 17V435000 (Electrical System). The failure mileage was approximately 140,000.

Back-up camera: vehicle equipped with an analog camera which at times will not clearly display the view to the rear of the vehicle. Had the camera looked at by the selling dealer who advised that the issue was due to the quality and design of the camera the rear view under certain lighting conditions (in daylight) displayed a washed out display. I have other vehicles with back-up cameras that do not display this condition.

The contact owns a 2005 Dodge Durango. The contact stated that while refueling the vehicle, the contact became aware that gasoline was spilling out of the fuel filler neck. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 09V003000 (Fuel System, Gasoline); however, the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000.

The contact owns a 2013 Dodge Journey. The contact stated while her husband was driving out of the driveway, the passenger's side headrest abruptly exploded. No injuries were reported. The contact related to the failure with the Extended Warranty Program: Active Head Restraint (AHR) Inadvertent Deployment- X88 Warranty Extension. The manufacturer was made aware of the failure; however, it was confirmed that the vehicle was no longer covered under the warranty extension. The contact received notification of the communication. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was approximately 180,000. The VIN was not available.

Vehicle has presented multiple electrical problems which I understand is caused by the TIPM module which controls all electrical components in the vehicle. I have replaced the vehicle battery on 5 occasions over the past 5 or 6 years. One reason is the fuel pump fails to shut-off after the vehicle is turned off and continously cycles fuel until the battery is drained. Secondly, the ignition module is faulty and presents a safety risk to the vehicle occupants and the public's safety as the power to the vehicle cuts off while in operation at various level of speed to include highway speeds.The vehicle becomes disabled when it hits a road bump or while making a turn, making it hard to maneuver and may cause operator to lose control of the vehicle and crash with other vehicles, objects or people.