DODGE Complaints

The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving 40 MPH, there was a humming sound coming from the vehicle. There was no warning light illuminated. The contact stated that the vehicle failed to accelerate. The contact pulled over, turned off the vehicle and waited for the vehicle to cool down. The contact restarted the vehicle and drove to an independent mechanic. The independent mechanic diagnosed the vehicle and stated that the transmission needed to be replaced. The dealer was contacted and stated that the VIN was not included in NHTSA Campaign Number: 16V461000 (Power Train). The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in the recall. The failure mileage was 86,000.

The contact owns a 2018 Dodge Journey. The contact stated while driving 75 MPH, the adaptive cruise control (ACC) mode failed to disengage as intended and several unknown warning lights were illuminated. Additionally, the windshield wipers engaged unintendedly and remained engaged after the vehicle lost motive power. The vehicle was pushed to the side of the road. The contact's husband disconnected the battery terminals to turn off the windshield wipers; however, the vehicle failed to restart upon reconnecting the battery terminals. The vehicle was towed to the dealer to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control). The manufacturer was not notified of the failure. The failure mileage was approximately 63,000.

I was driving with my 16yr old and the headrest popped open and hit her in the back of the head

The contact owns a 2013 Dodge Charger. The contact stated that after stopping at a stop light, the brake pedal was released and the accelerator pedal was depressed to make a left turn however, the vehicle failed to respond. The vehicle was towed to the residence and then towed to the dealer to be diagnosed. The contact was informed that the output shaft had failed, and the transmission and transfer case needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 13V610000 (Power Train). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall. The failure mileage was approximately 124,000.

At Approximately 77,700 miles my Backup Camera is starting to fail intermittently. when I go to start the car and put it in reverse the screen will just show black and some static bars might show up and later on when I go to reverse again it usually works then but now sometimes it may not, yet my vehicle is not covered under the 2 separate recalls affecting the backup camera though I also have not had time to contact my local dealer about it giving its difficult nature to reproduce the issue..

The 2014 through 2018 3.6L Pentastar motors are covered under a tech service bulletin for their Drivers side valve train being manufactured incorrectly. This can lead to a misfire and hesitation to accelerate in an Emergency. This happened to me recently and I thought it was just a bad spark plug. Mechanic did a full check and believes there is a stuck valve in the engine on the exact same side that the 2014 to 2018 motors are prone to failure. I believe the 2012 and 2013 Engines are also prone to the same failures as their newer counter parts. As I was trying to accelerate to avoid an incident my car stuttered and started to misfire badly. Almost causing a collision. This happened without warning and never previously had this issue. Vehicle was completely mechanically sound before this. This can happen without any warning or signs its going to happen. And after bringing the vehicle to a mechanic and doing much of my own research it appears that the drivers side of the 3.6L v6 in my vehicle is currently under a TSB for the #2,4,6 cylinder head. This can cause the vehicle to have no power for a moment which if I were merging onto the highway and lacked powered could result in a rear end collision. Believe this is a safety issue as well as mechanical issue.

There seems to be a problem with the wiring harness in the steering column. Lights in the dash flash. You can turn the vehicle off and restart and it will stop. Sometimes the lights will start flashing again and sometimes not.

Headlamps are not working therefore causing a safety issue when driving at night. Initially, 2 years ago, April 2021 the driver headlamp was not working. Dodge dealership had replaced and within the year the bulb would come off and on intermittently. It cost over $400.00. On March 18, 2022 I took it back to Dodge dealership and because it was working that day they just said to bring it when it was not working? They had the car for the whole day and did not inspect anything. Now a year later both of my headlamps are not working and took it back to them again. Now my fuses are melted and have been told by them that the cars electrical system is faulty. The car will need a new PDC Power Distribution Center unit that controls the electrical power which is no longer made. He found a dealer that has the unit available but also includes the wires harness . The charge for this including labor is 5300 if he the dealer will sell it to him. He did not advise of price for part and labor separately. The dealer charged me 212.00 to tell me this. Meanwhile I have a car that is only 7 years old that I cannot drive safely at night and it will not pass motor vehicle inspection which is in 2 weeks. Therefore, now I own a car I cannot legally have on the road because of this issue with the headlamps.

Spontaneous deployment of active head restraint of passenger side of vehicle occurred. The passenger seat was occupied when spontaneous deployment occurred which caused passenger to experience head and back pain. The deployment of active head restraint was not the result of collision as the active head restraint spontaneously deployed while the car was in motion. No safety dash features predicted the spontaneous deployment of head rest.

The vent tube leading to the transmission came disconnected and sucked up water into my transmission. Leading to the transmission to not have any power. My son and I were in the the car trying to go up the hill when it lost power and started rolling backwards down the hill into traffic with the gas pedal to the floor. The mechanic at dodge said he has no idea how the vent tube was able to suck up that much water into the transmission. There was no lights that came on about the vent tube until it was too late and even then the check engine light would go on and off every time the car was turned off. The car is un drivable and currently at JT Dodge land in Columbia SC. I have notified my Insurance to see if this is something that would be covered l.