DODGE Complaints

They preyed on me, they overcharged me for the car in the 1st place, they lied to me and tried to cleverly extort me while victimizing me with their Predatory Lending. And in the midst of that, they broke several laws. Therefore, after gathering all of the evidence that I have... I really feel they have taken advantage of me. I work hard for my money ( being away from my family, driving from state to state ) to provide/pay for nice things for my family like this Big Beautiful Muscle car. Only to be victimized by the very company I purchased it from. Now... Any type of financing "ANYTHING" stresses me out. I worry will I be victimized again, from companies like Coast 2 Coast? And they have several locations just in the Houston area. Therefore, I'm wondering how many people have they done this to? Or how many people they might continue to do this to? This has me contemplating, should this be taken to the press / social media platforms and/or to congress/the police? To have the laws enforced/enhanced for companies like Coast 2 Coast who take advantage of their customers/consumers? Furthermore, I'm thinking about launching this publicly to see if there are other people that they have done this to? If so, this could be a MULTIMILLION DOLLAR CLASS A LAWSUIT that would include all of their locations and this could possibly be the lesson they need to learn. In conclusion, I know that most companies that victimize people and break the law, think they can resolve these issues by returning all of the finances that the victim(s) paid. However, I see that to be extremely disrespectful and very unethical and completely wrong because it gives them a pass. Due to that, the resolution has no repercussions for the lending predators. And since they tried to gain a monetary advantage, they should experience a monetary disadvantage of "AT LEAST" twice as much! Therefore, I would,ve paid close to $50,000 in total. So (rounding off) to $50,000 X 2 (Twice) = $100,000 is what I want!!

My driver side headrest popped forward. Apparently this is a safety feature if you are in an accident, I have not been in an accident. I noticed on 8-28 the headrest felt different while driving and when I got to work I looked at it and the front of the headrest was detached. After looking online this has happened to many dodge owners, I’m glad it didn’t happen while I was driving.

Alternator/Battery issue Alternator replaced 3 times Not charging causing battery today Electrical issue cannot be diagnosed Vehicle shut off while going 65 on highway. Loss of power steering/braking function. Car accelerated by itself. This has happened three times and been replaced three times.

The contact owns a 2013 Dodge Grand Caravan. The contact stated while driving approximately 65 MPH, the ignition turned off and the vehicle coasted. The contact stated that power steering and the brakes failed to function. The contact coasted to a parking lot and was able to restart the vehicle after several attempts. The contact stated that the failure had become a recurring failure. The contact had taken the vehicle to an independent mechanic who diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags). The failure mileage was approximately 160,000.

I had just finished a 45 minute drive to work without incident. The vehicle was in park and idling in a parking lot, while I sat in the driver's seat. All the sudden the headrest smacked me in the back of my head and made a loud popping noise. After getting out to see what happened, I discovered my headrest had deployed the safety feature, of popping forward.

The contact's son owns a 2018 Dodge Journey. The contact stated that the headlight bulbs burned out soon after replacement. The vehicle was taken to an independent mechanic where it was discovered that moisture was entering the headlight module and causing the bulbs to become blown. The contact also stated that the alternator had failed due to a defective O2 sensor. The contact replaced the O2 sensor; however, the failure returned soon after the repair. The manufacturer was notified of the failure. The vehicle had been repaired. The failure mileage was approximately 80,000.

I was driving in normal conditions , the drivers headrest deployed with no collision , the headrest hit me in the back of my head

The 2013 Dodge Grand Caravan side door locks malfunctioned. While they were unlocked one side would not open causing potential safety concern if in an accident. The other side would not lock even when lock is activated. I took the door panels off and was able to free the stuck lock but now both door actuators make a buzzing sound and i am afraid of failure again. I also sometimes transport my elderly parents who would have difficulty getting out if it malfunctioned. I have not taken to a shop yet but will have to get it fixed. There is a 15 year 150,000 mile warranty extension on the 2015-2017 years but not prior with same actuator. My vehicle only has 140,000 miles and should be covered but is not. There were no signs of the issue before it happened.

The contact owns a 2012 Ram 3500. The contact stated that while reversing at approximately 1 MPH, the front driver’s tie rod fractured and put a whole in the aluminum wheel. The contact who works as an independent mechanic completed the repair. The contact stated that a recall repair for the driver’s side outer tie rod had been completed in July 2019. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,000.

The contact owns a 2005 Dodge Grand Caravan. The contact stated while driving 30 MPH, the front driver’s side tire detached from the vehicle. The contact stated that the vehicle was towed to the residence and then towed to an independent mechanic. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the independent mechanic was unable to duplicate the failure. The contact was provided a cost for the repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 157,000.