DODGE Complaints

On 7/2/2023 at approximately 12:04pm my family and I were driving home from church. My husband was driving and the driver's side head rest exploded, punching him in the back of the head while driving. We were very fortunate and no vehicle accident occurred. We were on the on ramp of Judge Tanner Blvd. in Covington, LA traveling to get onto Hwy 190 going north. First thing Monday morning on 7/3/2023, I called Dodge Corporation to report the incident and was given a case number (Case #86604720) and was told there was no recall on the head rest but to go to the dealership immediately. I brought my van to Rainbow Chrysler Dodge Jeep at 301 River Highland Blvd, Covington, LA 70433. At the dealership I was told this is a "common occurrence" and was covered under the extended warranty. I asked since it is a "common occurrence" why was it not recalled. I was told it is not deemed a safety hazard by Dodge. Seriously? Being punched in the back of the head while driving is not a safety concern by Dodge? My husband did have a headache for the rest of the day but his situation could have been much worse plus we could have been in an accident endangering our entire family (myself and 3 kids). I asked if I could get the passenger seat head rest replaced too and was told it's not covered unless it explodes. A recall needs to be made on these headrest before a fatal accident occurs.

My truck has the same Fuse box assembly that several other dodge jeep vehicles have that the fuel pump relay shorts out while driving yet none of yalls recalls include my specific vehicle so that I can get my truck fixed under the multiple recalls yall have issued for this exact problem, dodge should be held liable for their mistakes not the consumers who are having to pay to fix the issue out of pocket simply because y'all didn't include our vehicles in the recall, my vehicle has shorted out many times almost causing us to nearly have multiple wrecks

After filling up with gas car shut off 1/2 mile causing loss of power steering. Restarted and did the same thing about 1/2 mile again

Took car in for windshield wiper safety recall on 3/24/23. BEFORE the recall the wipers worked perfectly. After the dealer serviced the wipers they sometimes would not go off and then seemed to be stalling a lot but I did not have many occasions where I needed to use the wipers as I work from home and have a second car in the household. Today I was driving in a severe thunderstorm when they stopped working completely. In fact, they are now stuck in the upright position and will not move. This is EXTREMELY dangerous and exactly what the recall was meant to avoid! It makes me wonder if the mechanics actually did anything to my car at all.

The contact owns a 2016 Dodge Journey. The contact stated that while driving at an undisclosed speed, she heard a grinding sound coming from the vehicle and the vehicle started to jerk. The contact veered off the roadway and turned off and restarted the vehicle. The contact then stated while driving at slow speeds, the vehicle started to jerk and decelerated while the accelerator pedal was being depressed. The check engine warning light illuminated. The contact pulled off the roadway. The vehicle was towed to the residence and was inspected by an independent mechanic who retrieved DTC codes for transmission failure. The vehicle was then towed to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 126,000.

The driver side automatic headrest randomly deployed while we were driving down the highway. Thankfully the driver was leaning forward and did not receive the full force of the blow. It appears the plastic brackets inside are shattered. I called our dealer, their response was basically tough luck. I am trying to find a non-AHD replacement headrest as our teenage son drives this van and unexpected deployment can lead to concussion, cause accidents, etc. If Dodge is aware of the issue, why has no recall been issued?

The contact owns a 2011 Dodge Avenger. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. Additionally, the passenger’s side seat headrest exploded. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Numbers: 13V282000 (Electrical System, Air Bags) and 11V315000 (Steering). The manufacturer was made aware of the failure. The failure mileage was approximately 205,000.

The contact owns a 2018 Dodge Grand Caravan. The contact stated the passenger’s side sliding door failed to open properly. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the passenger’s side sliding door actuator needed to be replaced. The vehicle was repaired. The contact stated on July 1, 2023, the driver’s sliding door also experienced the failure and failed to open properly. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 72,500.

Was sitting at a traffic light and a driver pull up beside me on my drive side, and ask me was my car running hot because she saw that it was smokeing, and i told her no it's not running hot and i would check it out at the service station down the street. before i could pull off another car pull up on my passenger side and said that my car was on fire and that i needed to get out before it blows up and get on the ground. i got out and look on the passenger side and saw that it was on fire , i saw fire droping on the ground like plastic melting . and said to myself that it might be a electrical fire so i was going to disconnect the battery as i walk back to the front of the car i saw withe smoke coming out from under the hood near the windshiled on the passenger side and before i could get to the front it turn to black smoke in and few seconds later it was on fire by the time i walk over to the dirver side. call 911 police got there frist in about 7 min it was so hot that it melting the windshiled i move to the other of the building that it was on the side of and look on as it burn fire department came, and in ten minutes the A/C lines popped and i heard the battery pop. the fire department put it out in about 3 sec . in ten minutes it had burn up just greatful to god i got out to look before trying to go to the service satation and ended up dead from blowing up the service station. i had taken it to McSweeney CHRYSLER DODGE Jeep RAM. ON 09/28/22 DASH LIGHTS COMING ON AND TACH DROPPING AND STICKING. REPLACE THE BATTERY I GOT FROM University Chrysler Dodge Jeep Ram of Anniston 08/13/22. replace the ALTERNATO I GOT From Autozone 08/13/2022.

2008 Dodge nitro in a collision going between 35 and 45 miles per hour had a major rear end accident. Police paramedics and fire came on scene. The air bags never deployed. This vehicle was taken for the air bags emblem recall in 2022. The vehicle should have air bags that deploy.