DODGE Complaints

Passenger seat headrest popped open and hit the passenger in the head. She said it hurt, but didn't seem severely injured. Plastic inside headrest had broken away from a metal bar. It doesn't seem to be repairable.

The vehicle’s manufacturer-installed infotainment system repeatedly displays an intrusive error message while the vehicle is being operated. The message obstructs the navigation display and requires the driver to manually interact with the touchscreen to dismiss it. This creates visual and manual driver distraction. The manufacturer/dealer has been notified at Carvana Chrysler Dodge Jeep RAM of Sacramento.

Drivers side running light went out at 65k miles. Hundreds of complaints on same issue online. Not covered after bumper to bumper

Car overheared i was checking on regular basis to maybe sure it haf coolant.warning lights didnt come on.temperature gage was normal. Oil hot came o. 2 times with temperature gage just fine .sone who the upper inlet on top radiator hose broke off into the hose . No sign no warning car just kept driving fine . Also a clicking soumd occauisonally from dash sounds like coming from drivers side behind dashboard

The contact owns a 2010 Dodge Ram 1500. The contact stated while driving at an undisclosed speed, the driveshaft detached. No warning lights were illuminated. The contact received notification for NHTSA Campaign Number: 13V038000 (Power Train) however, the part to complete the recall repair was not yet available. The vehicle was towed to a dealer, where it was diagnosed that the rear axle pinion nut needed to be replaced. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 262,420. 

The contact owns a 2015 Dodge Dart. The contact stated that while parking in a driveway, the contact shifted from Drive (D) to Park (P), but the gear became stuck. Additionally, the key was stuck in the ignition and could not be removed due to the shifting failure. The vehicle was towed to a dealer, where it was diagnosed with a transmission shift cable failure. The contact associated the failure with NHTSA Campaign Number: 25V674000 (Power Train); however, the recall remedy was not yet available. The dealer repaired the vehicle at the owner's expense; however, the contact was informed that reimbursement would not be processed until the recall remedy became available. The manufacturer was notified of the failure. The failure mileage was approximately 165,000.

Fuel Pump complete failure. No warning lights, etc. Went out at a stoplight. Vehicle restart was random and would run for only a few seconds. Luckily wasn't in the middle of intersection, but was a busy road, I was in left turn lane and created safety issue. I had warning flashers on but still caused a concern of getting hit. I kept seat belt on and called and got tow truck. Took it to Dodge dealer, they confirmed vehicle would not run long enough to move. Fuel pump failure. Upon my own investigation, the issue appears common and is due to a bad fuel pump wiring harness that arcs and cause burn out and has potential heat/fire. The new pump that was installed came with a new wiring harness that changes the wiring to correct this. Less than 8,000 miles but since 17 years old, not covered by warranty. $1600 out of pocket for me for a potential safety issue they know about.

Rear Spoiler Recall in 2022 on Dodge Durango GT. Recall was not fixed due to part not available. I opened my rear hatch on Monday August the 18th and the rear spoiler detached on the left side. I took it to Interstate Dodge in [XXX] on Tuesday XXX due to rear spoiler problem could raise risk of a crash. I called Stellantis who handles recalls to get them to pay for the repair and they stated that is the dealership decides to charge me or not and their is nothing they can do. I personally think the manufacturer should be held responsible and pay full repair cost due to it being a recall and they did not manufacture a repair part for this specific recall. The vehicle was inspected by Interstate Dodge during the recall but being there was no part to repair it nothing was done. If this would have happened while I was driving it someone could have been injured. The recall stated that it could come off while driving the vehicle or when opening the back hatch. Dodge headquarters should be responsible for the repair and not leave it up to the dealership to decide. The dealership is there to make money not help the consumer. I did speak to the service department at Interstate Dodge and they stated they would not honor the recall. The Stellantis department did try to contact the dealership but no one answered nor tried to contact them back. Stellantis even emailed the dealership and got not response. I think the dealership should honor the recall and fix it free of charge. The dealership has had my vehicle since XXX and still has not picked up the spoiler from where the had it painted. Supposedly they will pick it up today, XXX at 3:30 and attach the spoiler tomorrow before lunch for me to pick up. I have to pay in full when I pick the vehicle up. Can I be reimbursed for this after your office investigates this matter? Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Dodge Dart. The contact received notification for NHTSA Campaign Number: 25V674000 (Power Train); however, the parts to perform the recall repair were not yet available. The contact called the manufacturer and was informed that the parts were unavailable.

[XXX] Chrysler Jeep Dodge Ram, located in [XXX] performed an airbag recall on my vehicle. The vehicle was put back together incorrectly, and the headliner, rearview mirror, and sunglass holder are all hanging loose. The driver's line of sight is obstructed in the rearview mirror because of the parts hanging loose. I am too afraid to drive the car without knowing that the airbag was installed correctly. I spoke with the general manager of [XXX] Dodge, [XXX], and he will not take responsibility. My local Dodge dealership, York Chrysler Jeep Dodge Ram, located in [XXX], has confirmed that the car was put back together incorrectly, but they said that Dodge will not pay them to inspect the airbag and correct the problems because they already paid the [XXX] Dodge to perform the recall. My car has been at York Dodge for a month because I refuse to pay for an incorrectly installed recall. Dodge and [XXX] Dodge in particular, are responsible for this. I cannot safely drive my car until this is corrected. I have attached a quote from York Dodge and they marked this issue as needing IMMEDIATE ATTENTION and the cost is $670.47. (There are other items on the quote, but that is the only item pertaining to the airbag recall.) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)