DODGE Complaints

CAR STARTED AND WOULDN'T MOVE OUT OF PARK. HAD TO BE TOWED TO DEALERSHIP. BROKEN INTERNAL SHIFTER MECHANISM, THEY REPLACED THE SHIFTER ASSEMBLY. THIS IS A RECALL ON OTHER MODELS BUT NOT THE SRT 8. THE SRT 8 MODEL NEEDS TO BE ADDED TOO. THE CAR ONLY HAD 62,000 MILES WHEN THIS OCCURRED.

TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. ON SEVERAL OCCASIONS WHILE THE VEHICLE WAS TURNED OFF, THE FRONT DRIVER'S WINDOW INDEPENDENTLY ROLLED UP AND DOWN. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS STARTED. THE FAILURE CAUSED THE BATTERY TO BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO ROCKIE WILLIAMS' PREMIER DODGE CHRYSLER JEEP RAM (600 PLEASANT GROVE RD, MT JULIET, TN 37122, (615) 288-8525) WHERE IT WAS DIAGNOSED THAT THE DOOR MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

WHEN I START MY TRUCK IT DO NOT START RIGHT AWAY. I HAVE TO TRY AT LEAST 3 TIMES. WHEN I PUT MY TRUCK IN REVERSE THE CAR STALLS AN THEN I HAVE TO APPL THE GAS HARD AN IT JERKS AN DOESN'T MOVE. I HAVE TO PUT THE CAR IN DRIVE THE TRY TO REVERSE AGAIN. THERE'S ALSO A LOUD RUBBING NOISE WHILE IN REVERSE. THERE'S ALSO A ELECTRICAL PROBLEM THE RADIO GOES IN AN OUT. THERE IS BLACK PADDING AROUND MY CAR BATTERY TO KEEP THE WIRES FROM TOUCHING. I COMPLAINED TO THE DEALER SEVERAL TIMES. THE HEAT WAS NOT WORKING. THEY TOOK THE TRUCK AND MADE THE REPAIRS. THE ONLY THING THAT WAS FIXED WAS THE HEAT. I AM STILL DEALING WITH THE OTHER ISSUES. I HAVE THREE CHILDREN. TWO OF THEM HAVE DISABILITIES. AUTISM AND ADHD. THIS SITUATION IS VERY STRESSFUL. WHEN I PURCHASED THIS LEASED SUV I HAD ALL THESE PROBLEMS AN I STILL HAVE THEM.

DODGE RECALL R61 WELL I HAVE A 2015 DODGE JOURNEY AND I WAS HAVING TORQUE CONVERTER PROBLEMS IN WHICH THE DEALER COVERED BUT WHILE THEY WERE IN THERE THEY ALSO DISCOVERED THERE WAS AN ENGINE WIRING HARNESS IN WHICH WATER LEAKED ON FROM A MANUFACTURER MADE HOLE WHICH HAD A SCREW THAT GOT LOSE AND CORRODED MY WIRES WHICH CONTROLLED THE ABS DASH COMPONENTS LIGHTS REFERENCING TO RECALL # R61.. I'M SURE THAT THIS VEHICLE AND MAYBE OTHERS HAVE BEEN AFFECTED OUTSIDE OF WHICH THEY CLAIM. I'M NOT UNDERSTANDING WHY MY CAR WASN'T RECALLED ON THIS MATTER?! WHEN THE PROBLEM IS IDENTICAL TO RECALL R61 ... PLEASE SOMEONE HELP ME.. IT'S REALLY ASHAMED THAT ONLY SOME CARS ARE GETTING FIXED AND OTHERS ARE OUT $2000 AND MORE BECAUSE OF DATES I WHICH I KNOW NOT ABOUT BUT PROBLEMS ARE IDENTICAL.. I FEEL THIS IS VITAL FOR INVESTIGATION FOR THE SAFETY AND WELL BEING OF DODGE CUSTOMERS. I'M JUST GLAD I CAUGHT THIS PROBLEM BEFORE ANYTHING SERIOUS HAPPENED AS THEY CLAIM COULD WHILE MY KIDS WAS IN THE VEHICLE. 🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻😭😭😭😭😭😭 PLS HELP GET TO THE BOTTOM OF THIS.

FUEL LEAK: AUXILIARY FUEL PUMP LEAKS WHEN OVER 14 GALLONS IN TANK. CAUSING FIRE TO ROAD, NOT VEHICLE. 62,000 MI WHEN LEAK WAS IDENTIFIED. *DT CONSUMER STATED SAW CRACKS IN THE FIBERGLASS, A TIRE BLOWOUT, WIRE WAS EXPOSED. UPDATED 12/6/18*JB

MY VAN DIES WHEN I'M DRIVING IT I LOSE ALL POWER OR NO BREAKS NO LIGHTS I CAN'T EVEN PUT EMERGENCY LIGHTS ON, THIS IS BEEN GOING ON FOR ALMOST 2 YEARS HAVE HAD IT IN THE SHOP TWICE HAS COST ME A BUNDLE, I BROUGHT IT HOME THE OTHER DAY DROVE IT TO THE CORNER AND IT DIED AGAIN IN THE MIDDLE OF THE STREET THIS IS BECOMING A REAL SAFETY ISSUE THAT THEY CAN'T SEEM TO FIX THERE IS A LOT OF OTHER COMPLAINTS FOR THIS SAME PROBLEM, SOMETHING NEEDS TO BE DONE BEFORE I GET IN WRECK AND GET KILLED OR MY CHILDREN, I AM AFRAID TO TAKE THE CAR , YOU NEVER KNOW WHEN IT'S GOING TO DIE SOMETIMES YOU CAN DRIVE IT A LONG WAYS AND NEVER DIE AND OTHER TIMES YOU CAN BARELY GET OUT OF THE DRIVEWAY BUT IT DOESN'T MATTER IT WILL DIE GOING SLOW IT WILL DIE GOING FAST, I CAN'T AFFORD ANOTHER CAR AS I AM ON A FIXED INCOME, YOU NEED TO DO SOMETHING AS THIS CAR HAS GIVE ME NOTHING BUT PROBLEMS SINCE I HAD IT I BOUGHT IT AND I AM SCARED IT THREE YEARS AGO, ONLY 85,000 MILES WAS ON IT I HAVEN'T DROVE BUT ABOUT EVEN 4000 MILES SINCE I HAVE OWNED IT AND I'M SCARED TO GET ON THE HIGHWAY AND NOBODY SEEMS TO KNOW HOW TO FIX IT, I'VE BEEN DRIVING THIS CAR FOR TWO YEARS AND THIS IS HAPPENING TO ME PROBABLY 10 TIMES AT A SLOW SPEED AND PROBABLY SIX TIMES AT APPROXIMATELY 60 TO 65 MILES AN HOUR FAST SPEEDSI AM TIRED OF PAYING MECHANICS FOR NOTHING IT DIES AND THEY SAY IT DOESN'T DIE WHEN THEY TAKE IT OUT FOR A DRIVE ,WELL BIG SURPRISE, BECAUSE IT DOESN'T GIVE ME ANY WARNING OR TELL ME WHEN IT IS GOING TO DIE EITHER TILL IT DOES IT!! CHRYSLER/DODGE/JEEP MANUFACTURING COMPANY NEEDS TO RECALL AND REALLY NEED TO DO SOMETHING ABOUT THIS VAN BECAUSE SOMEBODY'S GOING TO GET KILLED, DOES SOMEBODY REALLY NEED TO GET KILLED BEFORE YOU DO SOMETHING ABOUT IT, REALLY??? AND IF THEY DON'T I'M GOING TO HAVE TO SEE A LAWYER THAT WILL HELP ME WITH MY DODGE GRAND CARAVAN SXL , THANK YOU I

I PURCHASED A USED 2015 DODGE CHALLENGER SCAT PACK WITH 6800 MILES. THE RADIATOR STARTED LEAKING AT 7100 MILES. I FOUND THE LEAK AFTER HIGHWAY DRIVING. A PUDDLE FORMED UNDER THE PASSENGER FRONT CORNER OF THE CAR. THE DEALER WILL NOT REPLACE IT SINCE THE OEM WARRANTY IS EXPIRED. THERE ARE QUITE A FEW OTHER OWNERS WITH THE SAME ISSUE. I BELIEVE A RECALL IS NECESSARY AND A POSSIBLE REVAMPING OF THE RADIATOR SO THIS DOES NOT HAPPEN TO FUTURE OWNERS.

IN DECEMBER 2017 SAID VEHICLE WAS TOWED TO THE SHOP FOR A NO START CONDITION. AFTER BRINGING IT IN WE DETERMINED A SEVERE SHORT IN THE ELECTRICAL SYSTEM, TRACED TO ALTERNATOR. WE ALSO FOUND MELTED BATTERY. FOUND THIS VEHICLE FELL UNDER THE T36 RECALL FROM FCA. WE GOT APPROVAL AT THAT TIME TO REPAIR THE VEHICLE AND RECEIVED A CASE NUMBER FOR REIMBURSEMENT. WE HAD TO CALL BACK MULTIPLE TIMES TO CONTINUE AUTHORIZATION, AND WAS TOLD AS LONG AS THE PROBLEMS WERE RELATED TO THE ALTERNATOR THEN THEY WOULD BE REIMBURSED FROM 30-60 DAYS FROM THE TIME OF SUBMISSION. AFTER SUBMITTING NEEDED PAPER WORK AND DOCUMENTATION WE WAITED. THE CUSTOMER STOPPED IN IN MAY AND ASKED US TO CHECK ON IT SINCE HE HAD NOT HEARD ANYTHING YET. CALLED FCA AND FOUND OUT THAT NOTHING HAD BEEN DONE WITH THE CLAIM BECAUSE OF AN INTERNAL ERROR THAT SENT THE PAPER WORK TO THE WRONG DEPARTMENT. AFTER CALLING AGAIN ON 6/13/18 WE FOUND OUT THAT AGAIN, IT HAD NOT BEEN FILED OR SENT TO THE RIGHT PEOPLE. TODAY (6/13/18) I SENT THE INFORMATION AGAIN AND WAS PROMISED IT WOULD BE TAKEN CARE OF. IT HAS NOW BEEN 6 MONTHS FROM THE DATE OF THE REPAIR AND NO EFFORT HAS BEEN MADE TO REIMBURSE THE CUSTOMER FOR ANYTHING. FCA SAID IT WOULD BE HANDLED IN 30-60 DAYS. I FEEL THAT THIS IS UNREASONABLE. THIS CUSTOMER HAS BEEN VERY UNDERSTANDING BUT IS RUNNING OUT OF PATIENCE. WE NOW HAVE 3 DIFFERENT CASE NUMBERS AND I HAVE DOCUMENTATION OF TALKING TO 4 DIFFERENT PEOPLE TO RESOLVE THE MATTER. THE CASE NUMBERS THAT HAVE BEEN ASSIGNED ARE AS FOLLOWS: 1) [XXX], # [XXX], 2) CONTACT: [XXX], # [XXX], 3)[XXX], #[XXX]. I FEEL THAT AS IT IS A RECALL AND CHRYSLER DID NOT HAVE A SOLUTION FOR THE PROBLEM AT THE TIME, AND AUTHORIZED US TO REPAIR, THEY HAVE HANDLED THE SITUATION VERY POORLY. PLEASE LOOK INTO THE MATTER OR AT LEAST PLEASE LET ME KNOW WHO I CAN CONTACT TO MAKE A PROPER COMPLAINT. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE ACTIVE HEADREST HAS FAILED. I INITIALLY THOUGHT IT WAS DEPLOYED, BUT AFTER ATTEMPTING TO RESET THE UNIT, I NOTICED THE SILVER PIN THAT WAS DESIGNED TO HOLD THE HEADREST IN POSITION WAS LOOSE. THE SMALL PIECES OF PLASTIC THAT HELD THIS IN PLACE HAVE COMPLETELY BROKEN LOOSE, THUS DEPLOYING THE HEADREST. CLOSING THIS BACK INTO POSITION IS NOW IMPOSSIBLE. I CONSIDERED ORDERING A REPLACEMENT PART, BUT WHY SHOULD I BUY SOMETHING THAT IS LIKELY TO FAIL? I CALLED THE DEALER TO SEE WHAT THEY WOULD CHARGE TO FIX THIS FOR ME, AFTER BEING QUOTED $192 IN LABOR, I DECIDED THAT THEY WOULD NOT BE HELPING ME WITH THIS. I'M GLAD THIS DID NOT SLAP ME IN THE BACK OF THE HEAD WHILE I WAS DRIVING. THIS COULD VERY WELL KNOCK A DRIVER UNCONSCIOUS, OR CAUSE HIM OR HER TO LOSE CONTROL OF THE VEHICLE. IT IS MY OPINION THIS NEEDS TO BE EXAMINED BEFORE SOMEONE IS KILLED, OR DO WE HAVE TO WAIT FOR THAT TO HAPPEN BEFORE A RECALL IS ISSUED? MY VEHICLE WAS STATIONARY. I FOUND THE HEADREST OPEN WHEN I OPENED THE DOOR TO GO TO WORK. I WOULD BE MORE THAN HAPPY TO DISCUSS THIS FURTHER. I CAN GET PHOTOS OF THE BROKEN HEADREST, I'M AT WORK AT THE MOMENT, BUT I CAN TAKE PICTURES TONIGHT AND UPLOAD TOMORROW IF NEED BE. THANK YOU FOR YOUR TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

THE CAR RANDOMLY HONKS ON IT'S OWN DURING DRIVING AND PARKED ON THE SIDE OF THE STREET.