DODGE Complaints

TURN MY TRUCK ON WENT TO STORE AND TRIED TO SHUT IT OFF AND COULDN'T. IT RAN FOR 3 HRS BEFORE I DISCONNECTED THE WIRELESS IGNITION NODE

I BOUGHT THIS CAR, AND I FOUND OUT THAT MY CAR RECALLED SEVERAL ITEMS. I JUST WANTED TO KNOW IF THEY WERE FIX. HOW DO I FOUND OUT IF THEY WERE FIX OR NOT. MY NUMBER IS [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

ON JULY 22, 2017, I TRIED TO START MY CAR AND IT WOULDN'T START. I CALLED A TOW TRUCK COMPANY AND THEY TRIED TO CHARGE THE VEHICLE TO NO AVAIL. THEY TOWED THE VEHICLE TO KENDALL DODGE CHRYSLER AND JEEP. THE VEHICLE SAT AT THE DEALER FOR OVER 8 DAYS. WHEN I RECEIVED THE VEHICLE BACK IT STILL HAD ELECTRICAL ISSUE. I TOOK THE VEHICLE BACK IN AND THEY REPAIRED THE ELECTRICAL ISSUES AGAIN. IN FEBRUARY OF THIS YEAR THE WHILE I WAS DRIVING WITH MY FOUR KIDS IN THE CAR (2 OF WHICH ARE UNDER THE AGE OF 3) THE ANTILOCK BRAKE LIGHT TURNED ON AND THE CAR STOPPED ON ITS OWN. AFTER ACCELERATOR WAS TOUGH TO TOUCH. I TOOK THE CAR TO THE DEALER AND THEY TOLD ME THE CAR WAS NO LONGER UNDER WARRANTY AND I WILL HAVE TO PAY FOR THE REPAIRS. I CALLED DODGE DIRECTLY AND THEY CALLED THE DEALER AND THE TOLD THEM TO REPAIR THE CAR. THE DEALER STILL GAVE ME A HARD TIME AND WOULD NOT GIVE ME A RENTAL CAR. THEY MADE ME CALL DODGE AGAIN AND HAVE THEM AUTHORIZE A RENTAL. THE CAR IS NOW GIVING ME ELECTRICAL ISSUES AGAIN ALONG WITH THE ANTILOCK BRAKE LIGHT TURNING ON SPORADICALLY AND WHEN I CALLED DODGE DIRECTLY THEY TOLD ME THEY ARE GOING TO SEND A TECH TO CHECK THE VEHICLE OUT. IF THEY CAN RECREATE THE PROBLEM THEN I WOULD HAVE TO WAIT FOR THE PROBLEM TO HAPPEN AGAIN. I CAN NOT WAIT FOR THE ANTILOCK BRAKES TO LOCK UP AGAIN WITH MY KIDS IN THE CAR. THE VEHICLE CLEARLY HAS A RECURRING ELECTRICAL ISSUE THAT CAN NOT BE FIXED. THIS VEHICLE IS A DANGER TO ME AND MY FAMILY IT IS A TIME BOMB WAITING TO EXPLODE WITH THE ANTILOCK BRAKE LOCKING UP WHILE I'M DRIVING OR EVEN PARKED IN MY DRIVEWAY. I CONTACTED DODGE AND EXPRESSED MY ISSUES WITH THIS CAR BEING A LEMON AND THEY WANT ME TO CONTINUE TO TRY TO FIX THE PROBLEM AND CONTINUE TO ENDANGER MY LIFE AND MY KIDS LIFE.

THE HEATER ONLY BLOWS WARM ON THE PASSENGER SIDE, ALSO THE AIR CONDITIONER JUST STARTED THE SAME THING. THE AIR CONDITIONER ONLY BLOWS COLD ON THE PASSENGER SIDE. WHEN I GOOGLED THE PROBLEMS THAT MY CAR IS HAVING THERE HAS BEEN SEVERAL OF THESE AVENGERS THAT ARE HAVING THE SAME ISSUE. THIS HAS GOT TO BE A MANUFACTURE ISSUE. VIN DOES NOT MATCH WITH ATTACHMENT, SEE ATTACHMENT.*JB

THE BLEND DOOR ACTUATOR IS FAILING. IT HAS NOT WORKED FOR OVER A YEAR. THE PASSENGER SIDE FRONT AND REAR VENTS WILL ONLY PRODUCE HOT AIR NO MATTER WHAT TEMPERATURE IT IS ON.THERE HAS BEEN A RECALL FOR THIS PART FOR THE 2014 AND 2015 MODELS; I BELIEVE OTHER YEARS SHOULD BE INCLUDED. IF YOU SEARCH ONLINE, THIS IS A VERY COMMON ISSUE WITH THE 2012 MODEL. THE RECALL NUMBER FOR 2014 AND 2015 IS TSB NO. R62

I KNOW THAT THIS IS AN OLDER VEHICLE AND THE DASH HAS BEEN COMING APART FOR YEARS. EVERY TIME I CLOSE THE DOORS OR HIT A BUMP, PIECES OF PLASTIC FALL OUT. NOW THE WHOLE DASH IS LOOSE AND RATTLES. I LOOKED AT IT AND CAN SEE WHERE THE PLASTIC AROUND ALL THE DASH MOUNTS IS COMING APART AND MAKING IT EXPONENTIALLY WORSE. LIKE I SAID, I KNOW ITS AN OLDER VEHICLE BUT IT HAS BEEN COMING APART FOR YEARS. LOOKING ONLINE I SEE THAT THIS IS A VERY COMMON ISSUE FOR THIS MODEL AS WELL. MY FEAR AT THIS POINT IS THAT IN AN ACCIDENT, THE ENTIRE DASH ASSEMBLY MAY SHIFT OR BREAK FREE CAUSING TO AIRBAGS TO NOT DEPLOY CORRECTLY OR IN THE WRONG LOCATION OR EVEN PROJECT BIT OF THE PLASTIC DASH INTO THE DRIVER OR PASSENGER WHEN THEY DEPLOY.

BACKSEAT WINDOW EXPLODED FROM THE INSIDE, WHILE PARKED IN DRIVEWAY, ALL WINDOWS ROLLED UP AND OUTSIDE TEMP OF 80 . CONTACTED SAFELITE GLASS REPAIR, WAS TOLD, WE HAVE REPAIRED 19000 2007 DODGE CALIBER WINDOWS...THEY ARE FAMILIAR WITH THIS COMPLAINT

I NOTICED RECENTLY THAT CONDENSATION WAS ACCUMULATED IN THE REAR RACING TAIL LIGHT ON THE BACK HATCH OF THE TRUCK. I THEN NOTICED APPROXIMATELY 1" OF WATER BUILD UP THAT COLLECTED INTO THE BOTTOM OF THE SAME RACING STRIP TAIL LIGHT ON THE REAR OF THE HATCH. I RESEARCHED THIS ONLINE TO SEE IF IT WAS A COMMON ISSUE AND THERE IS SEVERAL REPORTS OF THE SAME ISSUE. THERE IS ALSO YOUTUBE.COM VIDEOS EXPLAINING HOW TO DRAIN THE LIGHT. I CALLED DODGE YESTERDAY AFTER DRAINING THE LIGHT (I HAVE A VIDEO), THEY STATED THAT COULD NOT HELP ME BECAUSE THE VEHICLE JUST WENT OUT OF WARRANTY. THE SOLUTION WOULD BE TO REPLACE THE ENTIRE LIGHT COSTING AROUND $1000-$ 1200.00. THEY ADVISED ME TO MAKE A COMPLAINT WITH THE NHTSA TO SEE IF A RECALL COULD BE ISSUED. PLEASE LOOK AT THIS LINK, SEVERAL REPORTS OF THIS ISSUE: HTTP://WWW.CARPROBLEMZOO.COM/DODGE/DURANGO/TAIL-LIGHT-SWITCH-PROBLEMS.PHP YOUTUBE, HOW TO DRAIN: HTTPS://WWW.YOUTUBE.COM/WATCH?V=Z8ZUPYCTIXS THERE IS CLEARLY AN ISSUE WITH THIS ASSEMBLY. CAN YOU PLEASE DO YOUR BEST TO ISSUE A RECALL SO THIS CAN BE FIXED. THERE HAS BEEN NO DAMAGE OR INCIDENT TO THE REAR END TO CAUSE SUCH AN ISSUE LIKE THIS.

NOTICED VIBRATION AROUND 10,000 MILES TOOK IN TO LOCAL DEALERSHIP THAT DOES MY OIL CHANGES/ROUTINE MAINT.WENT AHEAD HAD OIL CHANGED,ROTATED/BAL TIRES, STILL HAD VIBRATION TOOK IT BACK IN, ALIGHNE FRONT END, THEY COULD NOT GET TO IT THAT DAY HAD A CITY DUMP TRUCK ON MACH WAITING ON PART SO I DROVE IT TO CHATTANOOGA TN WHERE I PURCHASED IT TOLD THEM IT FELT LIKE A BELT MIGHT BE BROKEN IN TIRE HAD A PROMINENT VIBRATION LEFT IT SOMETIME THE NEXT WEEK WAS CALLED IT WAS READY THIS WAS IN OCT 2017 IT STILL HAD VIBRATION BETWEEN OCT 2017/JAN 2018 IT WENT BACK AND FORTH 5 TIMES TO CROWN DODGE OF CHATTANOOGA I WAS TOLD SOMETHING DIFFERENT EVERY TIME I PICKED CAR UP,, FROM I WAS FEELING IT DOWN SHIFT, IT WAS BREAKING IN POINT,I NEEDED TO RUN ADDITIVE THROUGH ENGINE I HAD BOUGHT BAD GAS I OPENED UP A CASE WITH DODGE IN THIS 4 MONTH TIME FRAME. JAN 2018 AT 14,000 PLUS MILES I WAS TOLD IT WAS IN FACT THE TIRES THEY WERE CUPPING AND BRIDGESTONE/FIRESTONE WOULD NOT MAKE THEM UP DUE TO I HAD NOT KEPT UP MY ROUTINE MAINT I DO HAVE ALL COPIES OF MANIT ON CAR. IT WAS ONLY SERVICED BY DODGE DEALERSHIP , IT HAS NOT BEEN HOT RODED, RACED, OR MISTREATED I OWN A $40,000 PLUS CAR THAT HAD 14,770 MILES ON IT I COULD NOT EVEN DRIVE IT IN THE RAIN!!!!!!! IAM FILING THIS COMPLAINT BECAUSE NOT OF A CRASH BUT COULD EASILY BEEN I HAVE PURCHASED A NEW SET OF TIRES AT A 50% DISCOUNT AND STILL COST $800 I NEVER IN MY LIFE, FELT SO DISAPPOINTED THIS IS BAD BUSINESS BOTTOM LINE!! FOR BRIDGESTONE AND DODGE I DIDN'T PICK THESE TIRES, YALL DID I INTRUSTED YOU AS A TIRE MANFACTURE AND DODGE AS A CAR COMPANY TO PUT THE BEST PERFORMANCE SPEED RATED TIRE FOR MY CAR ON THAT CAR I LIVE IN SEWANEE,TN ABOUT AN HOUR FROM YOUR LA VERN TENN PLANT I ALWAYS TRY TO STAY USA BUT IF THIS IS WHAT MY HARD EARNED MONEY GETS ME , ITS A SAD DAY IN THIS WORLD HOW WOULD YOU FEEL IF YOU WERE ME?

MY PASSENGER SEAT HAS FAILED IN THE LICK POSITION IN THE TRACK ADJUSTMENT. ONE DAY WHILE DRIVING ON THE HIGHWAY, WE HAD TO COME TO AN ABRUPT HAULT FROM 75 MPH, AND MY PASSENGER SEAT BROKE FROM ITS LOCKED POSITION, SENDING ME FIREARD TOWARDS MY DASH THEN JAMMED IN THAT POSITION, THE PROBLEM I FOUND ON THE SEAT TRACK , WAS THE SLIDER BEARINGS BROKE AND UNLOCKED THE TRACK, AND GOT STUCK WITH THE BROKEN PARTS IN THE TRACK, OF COURSE THIS HAPPENED AFTER THE WARRANTY, SURE WISH THEY WOULD TAKE CARE OF THIS, MAYBE YOU CAN HELP, ON GETTING SEAT TRACKS REPLACED.