DODGE Complaints
View complaints related to DODGE. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 DODGE DURANGO- SARASOTA, FL
WATER EASILY FILLS THE BACK TAIL LIGHT AND STARTS TO CRACK. THE LIGHTS ARE VERY EXPENSIVE AND NOT COVERED UNDER WARRANTY AND IT SEEMS AS THOUGH IT'S A COMMON PROBLEM WITH NO POINT TO PAY THE MONEY TO REPLACE SINCE IT CONTINUES TO HAPPEN. THE HEADLIGHTS SEEM TO ALSO GET WATER IN THEM. THE LIGHTBULBS BURN OUT QUICKLY AND NEED TO BE REPLACED THIS IS A MASSIVE SAFETY ISSUE THAT NEEDS TO BE ADDRESSED
Source: NHTSA WEB SITE -
2014 DODGE DURANGO- NORTH POTOMAC, MD
THE REAR HATCH TAILLIGHT/BRAKE LIGHT ASSEMBLY, ALSO KNOWN AS THE "RACE TRACK" LIGHT, COLLECTS WATER SOMEHOW INSIDE OF THE ASSEMBLY. I HAVE FOUND WATER INSIDE OF THE ASSEMBLY AFTER ANY VOLUME OF RAIN, BE IT A DRIZZLE OR A DOWNPOUR, AND AFTER ANY LENGTH OF CARWASHING. I'M NOT TALKING ABOUT A SMALL BIT OF WATER EITHER. DUE TO THE WATER ACCUMULATION IN THE ASSEMBLY, PART OF THE LED ASSEMBLY HAS NOW GONE DARK. DUE TO THE SHAPE OF THE LIGHT THE WATER ACCUMULATES IN THE BOTTOM CORNERS OF THE LIGHT AND JUST SITS THERE UNTIL A BRIGHT SUNNY DAY COMES ALONG TO EVAPORATE THE WATER. WHICH STILL LEAVES A LARGE AMOUNT OF CONDENSATION INSIDE OF THE ASSEMBLY. SO IT IS JUST A MATTER OF TIME BEFORE THE WHOLE ASSEMBLY GOES DARK AND QUITS WORKING, THAT'S THE BEST CASE SCENARIO. I HAVE READ ON EVERY MOPAR, DODGE, AND DURANGO SPECIFIC COMMUNITY FORUMS AND MESSAGE BOARDS THAT THIS IS NOT A ONE OFF ISSUE. IT SEEMS THAT 90% OF DURANGO'S WITH THIS LIGHT ASSEMBLY HAVE THE SAME ISSUE. WITH SOME CASES REPORTING VISIBLE SMOKE COMING FROM THE ASSEMBLY DUE TO A CATASTROPHIC FAILURE FROM EXTENDED WATER DAMAGE, COMPLETE LIGHT FAILURE, AND MANY OTHER ISSUES CAUSED BY SHOTTY MANUFACTURING. TO HAVE THE ASSEMBLY REPLACED IS NO CHEAP VENTURE. THE LIGHT ASSEMBLY ALONE RUNS AROUND $500 OR MORE, DEPENDING ON THE CONDITION, PLUS I'M FIGURING ANOTHER $300 TO $600 IN LABOR COST ON TOP OF THE PART COST. NONE OF THIS WORK IS COVERED UNDER ANY OF MOPAR, DODGE, OR CHRYSLER WARRANTIES. EVEN THE BUMPER TO BUMPER WARRANTY I PAID ROUGHLY $4,000 FOR. THIS SITUATION HAS NUMEROUS SAFTEY CONCERNS FROM NO VISIBILITY AT NIGHT FOR THE DRIVER'S BEHIND TO A SERIOUS FIRE HAZARD WITH ELECTRICAL EQUIPMENT CONSTANTLY IN WATER. I HOPE THIS ISSUE IS REMEDIED BEFORE MY VEHICAL OR ANYONE ELSE'S VEHICAL HAS MELTING TAILLIGHTS OR ANOTHER VEHICAL WEDGED IN THE REAR FROM MY REAR LIGHTS BURNING OUT. PLEASE RESEARCH ALL THE FORUMS OUT THERE.
Source: NHTSA WEB SITE -
2010 DODGE CHALLENGER- BOWLING GREEN, KY
TL* THE CONTACT OWNS A 2010 DODGE CHALLENGER. THE CONTACT EXPERIENCED DIFFICULTY WITH SHIFTING TO AND FROM SECOND GEAR, AND THE VEHICLE OVERHEATED AND STALLED SEVERAL TIMES WITHOUT WARNING. AN INDEPENDENT MECHANIC REPLACED THE TRANSMISSION SEALS, BUT WAS UNABLE TO DETERMINE A REMEDY TO PROVIDE A PERMANENT SOLUTION. THE FAILURE CONTINUED TO PROGRESS AND THE VEHICLE WAS TOWED TO MARTIN DODGE JEEP CHRYSLER RAM (2209 SCOTTSVILLE RD, BOWLING GREEN, KY 42104-4105, (270) 846-0600) TO BE DIAGNOSED. THE CONTACT MENTIONED THAT THE DEALER REPLACED THE COMPUTER ONCE, BUT THE COMPUTER FAILED AGAIN AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT FURTHER DIAGNOSTIC TESTING WAS REQUIRED AND THE PART MAY NO LONGER BE AVAILABLE TO REPLACE THE COMPUTER AGAIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 DODGE GRAND CARAVAN- SAYRE, PA
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING UNKNOWN SPEEDS, THE TIRE PRESSURE MONITORING SYSTEM (TPMS) INDICATOR SPONTANEOUSLY ILLUMINATED. ADDITIONALLY, THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT WAS UNABLE TO DETERMINE IF THERE WAS A FAILURE WITH THE TIRES SINCE THE TPMS INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO FERRARIO CHRYSLER TOWANDA (168 GOLDEN MILE RD, TOWANDA, PA 18848, (570) 485-0072) WHERE IT WAS DIAGNOSED THAT THE CODES NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 33719903. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS 50,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 DODGE DURANGO- PLANT CITY, FL
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 50 MPH, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) AS THE CAUSE OF THE FAILURE. THE CONTACT CALLED LAKELAND DODGE AT (863) 687-2501 (2875 MALL HILL DR., LAKELAND, FL 33810) AND WAS INFORMED THAT THE RECALL REPAIR WAS ALREADY COMPLETED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 1,245.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2006 DODGE RAM 1500- COCOA, FL
NO LONGER HAVE THIS TRUCK AND CAN'T FIGURE OUT THIS WEB SIGHT SO I'M TRYING THIS SIGHT. TRADED IN AT GIANT RECREATION WORLD.COM IN MELDBOURN,FL.32940 OVER 5 YEARS AG OR MORE.
Source: NHTSA WEB SITE -
2013 DODGE DURANGO- LOS ANGELES, CA
WE HAVE OWNED OUR 2013 DODGE DURANGO SINCE IT HAD 30 MILES ON IT. IT HAS 60,000+ MILES ON IT AND FOR THE LAST YEAR IT HAS FAILED TO START ON MULTIPLE OCCASIONS. WE TOOK IT TO THE CERRITOS DODGE DEALERSHIP AND THEY SAID IT COULD BE 2 THINGS. ONE IS $900+ AND THE OTHER IS $1200+ TO FIX IT. WHY SHOULD WE PAY FOR SOMETHING THAT COMES FAULTY FROM THE MANUFACTURER? THIS IS NOT OIL OR A FILTER THAT NEEDS CHANGING EVERY FEW MONTHS. AN ELECTRICAL COMPONENT SHOULD NOT BE GOING OUT AT SUCH AN EARLY RATE PLUS BE SO EXPENSIVE. MY BRPTHER BOUGHT THE SAME TRUCK A FEW MONTHS BEFORE US AND IT HAS HAD THE SAME ISSUES AND THEN SOME. THEIR TRUCK ACTUALLY STALLED ON THEM WHILE ON THE STREET. THE TRUCK WOULD NOT START FOR OVER AN HOUR. THEY HAD TO GET IT TOWED HOME. THE NEXT DAY WHEN THEY WOKE UP IT STARTED LIKE NOTHING EVER HAPPENED. WHEN THEY TOOK IT TO THE DEALERSHIP THAT SAME DAY THEY TESTED EVERYTHING AND SAID NOTHING WAS WRONG WITH IT. NOW WHAT THE HELL IS WRONG WITH THE VEHICLE? WHY SHOULD WE HAVE TO PAY THOUSANDS OF DOLLARS FOR FAULTY MANUFACTURER PARTS? CHRYSLER/DODGE NEEDS TO FIX THIS ISSUE ONCE AND FOR ALL. LETS NOT WAIT FOR SOMEONE TO DIE FROM THESE FAULTY PARTS.
Source: NHTSA WEB SITE -
2013 DODGE CHARGER- MCALLEN, TX
WHILE IN MOTION ON A CITY STREET IT HIGHWAY THE SPEED CONTROL WILL NO LONGER TURN ON WHEN ON/OFF BUTTON IS PRESSED.
Source: NHTSA WEB SITE -
2011 DODGE DURANGO- VICTORVILLE, CA
ALTERNATOR SMOKING AND WINDING NOISE AND BATTERY LIGHT AND ALL DASH LIGHTS ON LOSS OF ALL POWER AND DRAINED BATTERY WHILE DRIVING
Source: NHTSA WEB SITE -
2010 DODGE CHALLENGER- APOPKA, FL
TL* THE CONTACT OWNED A 2010 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 40 MPH, ANOTHER VEHICLE INADVERTENTLY TURNED IN FRONT OF THE CONTACT'S VEHICLE AND CAUSED A COLLISION. THE CONTACT'S AIR BAGS FAILED TO DEPLOY. THE DRIVER'S SIDE AIR BAG WAS PREVIOUSLY SERVICED PER AN UNKNOWN RECALL. ON THE DAY OF THE CRASH, THE PASSENGER SIDE AIR BAG WAS ALSO SERVICED PER AN UNKNOWN RECALL. THE CONTACT AND HIS PASSENGER AND THE DRIVER AND PASSENGER OF THE OTHER VEHICLE SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE IT WAS INSPECTED BY THE INSURANCE COMPANY AND DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT INSPECTED BY A DEALER TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE NHTSA CAMPAIGN NUMBERS WERE UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE