DODGE Complaints

INTERIOR HAND GRABS FRONT SEAT BOTH SIDES INSIDE TO ASSIST IN ENTERING OR EXITING VEHICLE . BROKEN OFF, I H AVE HAD MANY PASSENGERS ALMOST FALL AND 3 THAT DID FALL . PEOPLE THAT FELL BUT I WAS THERE TO HELP THEM FROM FALLING TO GROUND YET RECEIVED SCRAPES AND BRUISES WERE MY WIFE , MY MOM AND ELDERLY WOMAN

TL* THE CONTACT OWNS A 2008 DODGE DURANGO. UPON OPENING THE DRIVER'S DOOR, THE CONTACT NOTICED THAT THE INTERIOR OF THE VEHICLE WAS DRENCHED AFTER IT RAINED OVERNIGHT. THE CONTACT STATED THAT THE FAILURE WAS DUE TO THE SUN ROOF ASSEMBLY BECAUSE THE ASSEMBLY FAILED AT LEAST TEN TIMES BEFORE WITHIN THE PAST TEN MONTHS. THE CONTACT STATED THAT THE FAILURE FIRST OCCURRED IN JUNE OF 2017. AT THAT TIME, THE VEHICLE WAS TAKEN TO THE DEALER (CRYSTAL CHRYSLER/JEEP/DODGE IN BROOKSVILLE, FLORIDA, 352-597-1265) WHERE IT WAS DIAGNOSED THAT THE SUN ROOF FAILED. THE SUN ROOF ASSEMBLY WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE SUN ROOF WAS REPAIRED ONCE AGAIN. THE APPROXIMATE FAILURE MILEAGE WAS 174,000.

THE SERVICE AIR BAG SYSTEM LIGHT KEPT COMING ON EVERY TIME I DROVE IT. I TOOK IT TO THE DEALER AND THEY SAID THERE IS A DEFECT IN THE WIRING HARNESS AND PASSENGER SEAT AIR BAG AND THEY NEED TO BE REPLACED. SINCE THIS WAS A DEFECT I FELT I SHOULDN'T HAVE TO PAY FOR IT BUT BECAUSE MY WARRANTY RAN OUT I HAVE NO CHOICE. NOT RIGHT!!

TL* THE CONTACT OWNS A 2006 DODGE RAM 2500. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER'S SIDE HEADLIGHT WOULD SUDDENLY TURN OFF AND ON. THE LIGHT BULB WAS REPLACED ON SEVERAL DIFFERENT OCCASIONS, BUT THE FAILURE CONTINUED. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIPM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 146,000. THE VIN WAS NOT AVAILABLE.

WHILE DRIVING CITY SPEEDS ABS AND PARKING BRAKE WARNING LIGHT APPEAR FOR 10 SEC AND THEN TURN OFF. DID NOT AFFECT DRIVING. WHILE DRIVING AT ANY SPEED OVER ANY SIZE BUMP, FRONT END MAKES SIGNIFICANT CLANK, BANG, WOBBLE NOISE. CAN'T LOCATE ISSUE, NOTHING IS LOOSE. REPLACED STRUTS, PROBLEM PERSISTS. SEEMS TO BE COMING FROM FRONT PASSENGER STEERING/SUSPENSION AREA. WHILE DRIVING AT ANY SPEED WHEN APPLYING THE BRAKES, SIGNIFICANT SHAKING WHILE BRAKING. SEVERAL OBD CODES; IMPROPER OIL WEIGHT, HAVE USED MANUFACTURE RECOMMENDED OIL FOR EVERY OIL CHANGE. OIL IS CHANGED EVERY 6000 MILES OR 3MONTHS. OBD CODE; LOW VOLTAGE. OBD CODE; TRANSMISSION OVERDRIVE CLUTCH.

I STARTED A UCONNECT SYSTEM UPDATE WHILE I WAS STILL PARKED. THE DISCLAIMER SAID NOTHING ABOUT TO NOT UPDATE WHILE DRIVING. I STARTED THE UPDATE AND STARTED DRIVING (MY COMMUTE IS ABOUT 25 MINUTES). IT TOOK ABOUT 10-15 MINUTES TO DOWNLOAD THE UPDATE. ONCE IT DOWNLOADED, THE SYSTEM RESET. AT THIS TIME I WAS IN CRUISE CONTROL ON A FREEWAY THAT WAS ENDING, SO I TURNED OFF MY CRUISE CONTROL AND THEN MY CAR JOLTED FORWARDED AS IF IT WERE IN A VERY LOW GEAR AND ALMOST CAUSED ME TO CRASH. I THEN WAS STUCK IN 1ST GEAR WHILE THE SYSTEM WAS REBOOTING AND COULDN'T AUTOMATICALLY OR MANUALLY SHIFT PAST 1ST GEAR LEAVING ME STUCK ON THE SIDE OF THE ROAD. THEN A SCREEN POPPED UP SAYING THERE WAS 50 MINUTES LEFT ON THE UPDATE. I WAS STUCK ON THE SIDE OF THE ROAD UNTIL THE UPDATE FINISHED. AFTER THAT, MY GEARS WERE SHIFTING NORMALLY. DURING THIS TIME, I CALLED DODGE AND OPENED A CASE LETTING THEM KNOW WHAT HAPPENED. THE PICTURE I PROVIDED WAS A PICTURE AFTER I WAS ALREADY STOPPED ON THE SIDE OF THE ROAD. *TT *BF *CN UPDATED 10/29/18*JB

CAR WON'T GO INTO PARK. HAS TO BE STARTED IN NEUTRAL. CAR HAS TENDENCY TO ROLL. WHEEL(S) HAS TO BE BLOCKED. STATIONARY.

MY WHOLE TIRE CAME OFF, LITERALLY SEPARATED FROM AXLE.. DOES NOT PICK UP SPEED.. BEEN IN THE SHOP SEVERAL TIMES. AND SHAKES. I HAD MY 2 YEAR OLD GRANDSON WITH ME WHEN THIS HAPPENED COMING OUT OF DRIVE THRU.. AFTER I PAID THE TRUCK OFF IT WAS DOWNHILL FROM THERE.

THE DRIVER SIDE DOOR LOCKED AND I WAS UNABLE TO UNLOCK THE DOOR IN ANYWAY WHICH CAUSED ME TO ENTER AND EXIT THE VEHICLE THROUGH THE PASSENGER SIDE . THE TRUCK WAS PARKED WHEN THE DOOR WAS LOCKED AND THEN WAS UNABLE TO UNLOCK IT . YES IT WAS A MAJOR INCONVENIENCE BUT ALSO A LIFE SAFETY ISSUE IF I WOULD HAVE HAPPENED TO BEEN IN AN ACCIDENT OR IF THE TRUCK WOULD HAVE HAD A CATASTROPHIC FAILURE I WAS UNABLE TO EXIT THE VEHICLE IN A TIMELY AND SAFELY MANNER . MY MAJOR CONCERN WAS BLANTANTLY OVER LOOKED BY DODGE AND I WAS TOLD IT AN INCONVENIENCE AND HAD NOTHING TO DO WITH LIFE SAFETY.

THIS IS A SAFETY ISSUE AND SHOULD BE COVERED UNDER WARRANTY AT ANY TIME. I HAVE OWNED SEVERAL CARS AND THIS HAS NEVER, EVER HAPPENED BEFORE!! I CALLED MY LOCAL DEALERSHIP AND INFORMED THEM OF MY ISSUE. THE SERVICE DEPT. ATTENDANT TOLD ME TO HURRY IN SO THEY COULD LOOK AT IT. I LEFT WORK EARLY FOR THEM TO TELL ME THAT, YES THERE IS AN ISSUE. HE THEN STATED THAT I WOULD NEED TO WAIT A WEEK TO MAKE AN APPOINTMENT FOR MY CAR TO BE SEEN. I TOOK IT BACK TO MY LOCAL DEALERSHIP LAST NIGHT AND DID AN EARLY DROP OFF, SINCE MY APPOINTMENT WAS FOR APRIL 10TH. I CALLED AT 1:00 SINCE I HADN'T HEARD ANYTHING FROM THE DEALERSHIP. MIGUEL THEN STATED THAT THEY HADN'T HAD AN OPPORTUNITY TO LOOK AT MY CAR! I ASKED WHAT THE POINT WAS FOR ME TO MAKE AN APPOINTMENT AND TAKE IT IN EARLY IF MY VEHICLE WAS NOT GOING TO BE "LOOKED" AT? HE PROCEEDED TO TELL ME THEY AREN'T ABLE TO LOOK AT MY CAR UNTIL THE CARS AHEAD OF MINE WERE FIXED. WHY MAKE AN APPOINTMENT? HE THEN CALLED ME TWO HOURS LATER AND STATED THAT I WOULD NEED TO PAY $400 FOR THE SENSOR MODULE TO BE REPLACED. HONESTLY, SINCE SO MANY PEOPLE ARE HAVING THE EXACT SAME ISSUE MAYBE DODGE SHOULD HAVE A CLASS ACTION LAWSUIT AGAINST THEM TO FIX THIS SAFETY ISSUE. I AM A SINGLE MOTHER OF 3 TEENAGERS. IT IS DIFFICULT TO KEEP UP FINANCIALLY WHEN ALL OF THESE PROBLEMS ARE OCCURING IN A RELATIVELY NEW CAR!!! IN JANUARY I HAD TO PAY THE DEALERSHIP $500 FOR THE DASH MODULE TO BE REPLACED! I PURCHASED THIS VEHICLE IN DECEMBER OF 2014 AND IT SEEMS LIKE I HAVE HAD ONE PROBLEM AFTER ANOTHER, THE BATTERY, THE MAIN MODULE, THE KEY FOB, THE SEATBELT SYSTEM, TO NAME A FEW. I AM VERY UNHAPPY WITH THIS VEHICLE AND WOULD REALLY CAUTION THOSE THAT WANT TO BUY A DODGE DART. AFTERALL, IT CAN'T BE THAT GREAT, THEIR OWN COMPANY DOESN'T STAND BEHIND AN ESSENTIAL PART OF THE VEHICLE. I GUESS IT'S ABOUT THE MONEY, NOT THE PEOPLE LIVES OR SAFETY.