DODGE Complaints

IT STARTED ALMOST 2 YEARS AGO, MY HEAT IN MY 2012 DODGE AVENGER STARTED TO NOT WORK. I HAVE HAD IT FLUSHED 4 TIMES AND THAT NEVER HELPED. I HAVE HAD THE BLENDOR ACTUARTOR REPLACED TWICE AND THAT DID NOT FIX THE ISSUE. I HAVE ALSO REPLACEDBOTH THERMOSTATS REPLACED TWICE IN THE LAST YEAR AND THAT DID NOT FIX THE ISSUE. IT SEEMS TO BE A MYSTERY TO THE THREE MECANICS/DEALERSHIPS THAT I HAVE TAKEN MY CAR TO FOR REPAIR ON WHAT THE ISSUE IS. I HAVE LOOKED UP MULTIPLE COMPLAINTS ON THIS MAKE, MODEL AND YEAR AND EVERYTHING SHOWS THAT IT IS A MANUFACTURE DEFECT/ISSUE WHICH IS THE SAND/SLUDGE IN THE HEATER CORE AND RADIATOR. I AM A SINGLE MOM OF 2 CHILDREN AND I DON'T NEED TO BE DRIVING IN A CAR WITH NO HEAT WHEN IT IS 0 DEGREES OUTSIDE. I HAVE HAD THIS CAR LOOKED AT MULTIPLE TIMES AND HAVE PUT A LOT OF MONEY INTO THIS CAR. WITH THIS CAR ONLY BEING 6 YEARS OLD, THIS SHOULD NOT BE HAVING THESE ISSUES. THIS IS NOT A CUSTOMER DEFECT THIS IS A MANUFACTURE DEFECT. I NEED DODGE/CHRYSLER TO RESPOND AND REPAIR THIS ISSUE AS LIKE I SAID BEFORE HAVE PUT A LOT OF MONEY INTO THIS VEHICLE (100'S AND 1,000'S OF DOLLARS) I BOUGHT MY 2012 DODGE AVENGER BRAND NEW, IT ONLY HAD 4 MILES ON IT WHEN I LEFT THE DEALERSHIP, IT WASN'T EVEN PAID OFF WHEN I STARTED HAVING THE ISSUES.

TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED NORTHTOWN CHRYSLER DODGE JEEP RAM AT (716) 616-3299 (LOCATED AT 2020 NIAGARA FALLS BLVD, TONAWANDA, NY 14150) AND WAS INFORMED THAT HE COULD PURCHASE A USED ALTERNATOR UNTIL THE PARTS BECOME AVAILABLE. THE CONTACT AGREED AND THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED. HOWEVER, WHILE DRIVING, A WARNING INDICATOR ILLUMINATED INDICATING THAT THE VEHICLE WAS LOSING POWER. ALL OF A SUDDEN, THE CONTACT SMELLED A BURNING ODOR AND THE VEHICLE STALLED AND LOST POWER. THE CONTACT CALLED NORTHTOWN CHRYSLER DODGE JEEP RAM AND WAS INFORMED THAT A SECOND NOTICE WOULD BE SENT WHEN THE PARTS WERE TO BECOME AVAILABLE, AND THE CONTACT COULD SEEK REIMBURSEMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 DODGE CHARGER. WHILE DRIVING 45 MPH, THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO ACCELERATE OVER 3,500 RPMS. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.

THE HEATER CORE HAS FAILED CAUSING ONLY MILD HEAT ON THE DRIVER SIDE OF THE VEHICLE. WHILE ONLY COLD AIR WILL BLOW ON THE PASSENGER SIDE. WITH THIS FAILURE FROM BAD CASTING SAND REMOVAL UPON MANUFACTURING OF THE VEHICLE IT HAS CAUSED THE THERMOSTAT TO FAIL CAUSING MY VEHICLE TO RUN FAR BELOW OPERATING TEMP. SINCE THE CABIN SPACE CANNOT RECEIVE FULL HEAT IT MAKES FOR DANGEROUS OPERATING CONDITIONS IN COLD CLIMATES AS I CANNOT DEFROST THE FRONT WINDSHIELD. THIS HAS MADE OPERATING THE VEHICLE DURING WINTER DANGEROUS AS I CANNOT SEE WHILE DRIVING. THE VEHICLE WILL NOT PROVIDE PASSENGER SIDE HEAT NO MATTER IF THE VEHICLE IS IN MOTION OR NOT. WHILE IN MOTION THE VEHICLE WILL NEVER GET TO OPERATING TEMP NOR WILL THE FRONT WINDSHIELD DEFROST.

TL* THE CONTACT OWNS A 2008 DODGE DAKOTA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHIFTED FROM TWO WHEEL DRIVE TO FOUR WHEEL DRIVE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO BILL BRYAN CHRYSLER (3401 US-441, FRUITLAND PARK, FL 34731) WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

THERE WAS A RECALL FOR WIN MODULE ON MY VEHICLE. NHTSA NUMBER 14V-373. I WAS TOLD BY THE DEALER THAT THE PARTS WERE NOT AVAILABLE AND I WOULD BE NOTIFIED WHEN THEY WERE. I TOOK THE VEHICLE TO THE DEALER FOR AN OIL CHANGE AND WHEN IT WAS FINISHED I NOTICED ON THE INVOICE THAT THEY HAD DONE THE RECALL. THE PROBLEM IS THEY COULD NOT HAVE PERFORMED THE RECALL BECAUSE THEY DID NOT HAVE BOTH FOBIKS. I ASKED THE SERVICE MANAGER ABOUT THIS AND AGREED THEY HAD TO REPLACE THE FOBIKS THEN HE STARTED TO DOUBLE TALK AND SAID I WAS BETTER OFF BECAUSE THE NEW FOBIKS DID NOT HAVE ALL THE BUTTONS THAT MINE HAD. I DO NOT BELIEVE THE RECALL WAS COMPLETED! I BELIEVE THIS IS VERY DANGEROUS FOR A DEALER TO TELL A CUSTOMER THAT A RECALL HAS BEEN COMPLETED WHEN IN FACT IT HAS NOT.

THERE IS A PROBLEM WITH MY WIRELESS IGNITION NODE (WIN) THAT CAUSES MY VAN'S ENGINE TO SHUT OFF RANDOMLY WHILE IT IS BEING DRIVEN. THIS HAS HAPPENED AT LEAST 25 TIMES OVER THE PAST TWO YEARS, DURING TIMES OF HIGH SPEED, LOW SPEED, AND STOPPED AT INTERSECTIONS. THERE IS ZERO WARNING AND THE ISSUE DOES NOT TRIGGER ANY CHECK ENGINE LIGHT. THERE IS A RECALL RELATED TO THIS EXACT ISSUE (R03/NHTSA 14V-373) THAT HAS ALREADY BEEN ISSUED FOR "MOST" 2010 DODGE GRAND CARAVANS, BUT I AM TOLD MY VIN DOES NOT QUALIFY! THIS RECALL MUST BE UPDATED TO INCLUDE ALL 2010 DODGE GRAND CARAVANS AS SOON AS POSSIBLE. THE REPAIR NEEDED TO CORRECT THE PROBLEM IS OVER $1000 AND THIS ISSUE POSES A SIGNIFICANT SAFETY HAZARD!

TL* THE CONTACT OWNED A 2013 DODGE JOURNEY. IN SEPTEMBER OF 2016, THE CONTACT REAR ENDED THE PRECEDING VEHICLE WHILE DRIVING 15 MPH. BOTH VEHICLES CRASHED INTO A BUILDING. THE AIR BAGS DID NOT DEPLOY. THERE WERE THREE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT'S VEHICLE WAS DESTROYED AND TOWED TO A JUNK YARD. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. **SEE VOQ 11061829 FOR ADDITIONAL INFORMATION.** *TT *TR

TL* THE CONTACT OWNS A 2012 RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT WAS CONCERNED THAT THE VEHICLE MIGHT EXPERIENCE THE FAILURE BEFORE PARTS BECOME AVAILABLE. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON FEBRUARY 12, 2018. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE PASSENGER SIDE TAIL LIGHT COLLECTS WATER. THIS IS THE 3RD LIGHT ASSEMBLY THAT HAS BEEN REPLACED AND IT NOW HAS WATER IN IT. RESEARCH ONLINE SHOWS THIS IS A WIDESPREAD ISSUE WITH 2014+ DODGE VEHICLES.