DODGE Complaints

2 SEPARATE RECALLS ON MY VEHICLE AFTER MY VEHICLE HAS ALREADY HAD 2 OTHER RECALLS REPAIRED. THE FIRST ONE IS T59 REGARDING A BRAKE BOOSTER WATER SHIELD. I RECEIVED A LETTER REGARDING THE RECALL A WEEK OR SO BEFORE THANKSGIVING AND IT JUST STATED 'IMPORTANT SAFETY RECALL'. I START MAKING PHONE CALLS TO DEALERS AND EVEN SCHEDULE AN APPOINTMENT WITH THE PROVIDED PHONE NUMBER AT HUNTINGTON BEACH DODGE TO HAVE THE VEHICLE INSPECTED. WHEN I SHOWED UP TO MY APPOINTMENT, THE SERVICE ADVISOR WAS RUDE AND ENDED UP TELLING ME THAT HE JUST PUT HIS LAST PARTS ON ANOTHER VEHICLE. I HAD AN APPOINTMENT. I SHOWED UP FOR NOTHING. SO I CALL AROUND SINCE NOVEMBER OF 2017 TO FIND A DEALER WITH THE PARTS. NOBODY HAD THEM AND NOT ONE DEALERSHIP SEEMED TO BE IN A HURRY TO REMEDY THE RECALL, TELLING ME 'IT'S NOT THAT BIG OF A DEAL'. WELL IT IS ACTUALLY, BECAUSE WHEN I LOOK AT THE CARFAX REPORT ON THIS VEHICLE, THE FIRST 7 MONTHS SINCE IT WAS BRAND NEW IT WAS IN OKLAHOMA USED AS A RENTAL CAR FOR 17,000 MILES UNTIL IT WAS SOLD. IT WAS ALSO IN OKLAHOMA DURING THE WINTER MONTHS WHERE IT'S RAINING AND SNOWING, FALLING PERFECTLY IN LINE WITH THE RECALL. THE VEHICLE TO THIS DAY HAS YET TO BE INSPECTED FOR NUMEROUS REASONS INCLUDING ALL CONTACTED DEALERSHIPS MISSING THE PARTS NEEDED FOR REPLACEMENT AND LACK OF AVAILABILITY OF LOCAL DEALERSHIPS TO SERVICE THE VEHICLE. LOW AND BEHOLD, A WEEK AFTER RECEIVING THAT RECALL NOTICE, I ENDED UP IN A COLLISION WITH ANOTHER VEHICLE BECAUSE I COULD NOT SLOW DOWN IN TIME AND HAD TO TAKE A POINT ON MY DRIVING RECORD AND POTENTIALLY HAVE MY PREMIUMS RAISED. NOT ONLY THAT, THE CALIFORNIA DMV HAS ISSUED ME A MANDATORY HEARING IN WHICH I HAVE TO RETEST IN ORDER TO DETERMINE MY ABILITY TO DRIVE. A FEW DAYS AGO, I RECEIVED A DIFFERENT NOTICE THAT NOW READS 'URGENT RECALL' AND I'M STILL HAVING THE SAME ISSUE GETTING THE VEHICLE IN FOR SERVICE, WHILE I DRIVE WITH ADEFECT * (RECALL RELATED INCIDENT) TS

DASH CRACKED AND SHATTERED TO PIECES, WITH NO REASON APPARENT REASON AND/OR WITHOUT OPERATOR'S CONTROL. PART OF IT HAPPENED WHEN I WAS DRIVING.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. ON SEVERAL OCCASIONS, THE HORN INADVERTENTLY HONKED. THE VEHICLE WAS TAKEN TO SUBURBAN CHRYSLER DODGE JEEP RAM OF GARDEN CITY LOCATED AT 32850 FORD RD, GARDEN CITY, MI 48135 (734) 421-5700 WHERE THE HORN WAS DISCONNECTED. THE CONTACT STATED THAT THE FAILURE RECURRED. WHILE ATTEMPTING TO REMOVE THE KEY FROM THE IGNITION, THE KEY WAS STUCK IN THE IGNITION AND HAD TO BE FORCEFULLY REMOVED. ON SEVERAL OCCASIONS, THE KEY FOB FAILED TO OPERATE AND DRAINED THE BATTERY. THE ENGINE WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS ADVISED TO TAKE THE VEHICLE BACK TO THE DEALER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE KEY FOB NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 51,284.

DOOR HINGE ISSUE. INITIALLY THE DOOR SEEMED JUST STUCK DIFFICULT TO CLOSE SPRAYED WD-40 WHEN NEEDED. THE OTHER DAY THE ENTIRE DOOR SHIFTED AND WOULD NOT CLOSE PROPERLY. THE SPRING AND HINGE DISLOCATED SHIFTING DOOR WHERE IT CATCHES BENDS THE FRONT FENDER. WHEN LOOKING ONLINE I SEE THAT THIS IS COMMON

61,500MILES, SPUTTERING BETWEEN 2ND AND 4TH GEAR AROUND 2200-2700 RPMS WHEN SHIFTING UP TRYING TO SPEED UP. DEALERSHIP ADVISED OUT OF WARRANTY FOR THIS. CHANGED ALL SPARKS AND COILS, NO LUCK. NOW GETTING THIS OIL BURNING SMELL TO GO ALONG W IT...NO HELP GIVEN. PLS HELP SOMEBODY!! I AM 2ND OWNER, HENCE WHY OUT OF WARRANTY, JUST BOUGHT LESS THAN A YEAR AGO! REACH OUT TO ME W ADVISE!! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

EVERY TIME I PUT ANY AMOUNT OF FUEL IN MY TANK OF MY 2006 DODGE CARAVAN SXT THERE IS A VERY STRONG SMELL OF GAS COMING FROM THE ENGINE COMPARTMENT AND AFTER THE VAN STARTS IT WILL ALWAYS STALL OUT WITHIN A MINUTE OR TWO OF STARTING UP. IT WILL STALL IDLING IN PARK AS WELL AS WHEN IN GEAR AND STARTING OUT AT SLOW SPEED AND UP TO 25 MILES PER HOUR. IT OCCURS MORE OFTEN WHEN THE FUEL TANK REACHES THE FULL MARK. I HAVE HAD THE FUEL PUMP ASSEMBLY REPLACED WHICH DID NOT CHANGE THE PROBLEM.

THE PASSENGER SIDE SAFETY HEADREST DEPLOYED WHILE DRIVING FULL SPEED DOWN THE INTERSTATE. APPROX. 75 MPH. THE SOUND WAS SO SUDDEN IT STARTLED ME AND ALMOST CAUSED ME TO WRECK. NOW THE HEADREST WILL NOT "POP" BACK INTO POSITION AS DOCUMENTED BY DODGE LEAVING THE HEADREST FULLY DEPLOYED AND COMPLETELY USELESS. *TT *TR

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE'S ELECTRICAL SYSTEM KEPT MALFUNCTIONING AND THE WINDSHIELD WIPERS WOULD NOT SHUT OFF. OCCASIONALLY, THE HEADLIGHTS WOULD NOT TURN OFF ALSO AND THE TURN SIGNALS WOULD NOT WORK. THERE WERE NO WARNING INDICATORS ILLUMINATE BEFORE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (HENKEL CHRYSLER JEEP DODGE, 1275 W DICKMAN RD, SPRINGFIELD, MI 49037 (800) 865-6185), BUT WAS NOT DIAGNOSED. THE BATTERY WAS RESET; HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2013 DODGE CHALLENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO LARRY H MILLER CHRYSLER JEEP DODGE RAM (8526 LOMAS BLVD, NE, ALBUQUERQUE, NM 87110) AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 1999 DODGE RAM 1500. WHILE DRIVING 30 MPH, THE HOOD SUDDENLY OPENED AND SHATTERED THE WINDSHIELD. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HOOD, WINDSHIELD, AND HOOD LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-992-1997 AND STATED THAT THERE WAS NOTHING THEY COULD DO SINCE THERE WAS NO OPEN RECALL. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 86,435.