DODGE Complaints

TL* THE CONTACT OWNED A 2008 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 30 MPH THROUGH AN INTERSECTION, A TANKER TRUCK MADE A LEFT TURN, CAUSING THE CONTACT TO DRIVE UNDERNEATH THE PASSENGER SIDE OF THE TANKER TRUCK. A CRASH OCCURRED AND THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED A BROKEN LEFT ARM, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE VEHICLE WAS NOT INSPECTED BY AN INDEPENDENT MECHANIC OR DEALER TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS), BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000. *BF *TR

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER SIX MONTHS AGO. JIM RIEHL'S FRIENDLY CHRYSLER DODGE JEEP RAM (1515 S LAPEER RD, LAPEER, MI 48446, (810) 664-2900) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND CONFIRMED THE PARTS WOULD BE AVAILABLE IN TWO OR THREE MONTHS. THE VIN WAS UNKNOWN.

MY CAR STALLS ON OCCASIONS IN ADDITION TO CUTTING OFF AND ALSO SHAKES WHEN SITTING STILL MY ENGINE LIGHTS STAYS ON

I WAS DRIVING THE VEHICLE AND IT JUST LOSS POWER. LUCKILY THERE WERE NO CARS BEHIND ME. THE CAR WILL TURN ON BUT WON'T DRIVE. HAD IT TOWED TO SHOP AND FOUND OUT TRANSMISSION WAS GONE. I JUST PURCHASED VEHICLE IN OCT 2016, HOW CAN TRANSMISSION BE GONE. WARRANTY JUST EXPIRED 3000 AGO. AND DEALERSHIP PURCHASED FROM DIDN'T WANT IT OFFER ANY ASSISTANCE WITH THIS. I HAVE RESEARCHED THERE HAVE BEEN 3 RECALLS (S44) ALREADY FOR SAME ISSUE BUT NO ONE NOTIFIED ME ABOUT THIS EARLIER.

VEHICLE HAS SCARING ON THE CYLINDER WALLS THAT IS SOAKING UP OIL AND CAUSING A EXCESSIVE OIL LOSS, CAUSING THE VEHICLE TO SHUT DOWN WHEN TAKING A CORNER AND NOT ABLE TO RESTART THE VEHICLE FOR A PERIOD OF TIME. I HAVE BEEN STRANDED IN THE MIDDLE OF THE ROAD A FEW TIMES NOT ABLE TO START THE VEHICLE RESULTING IN ME HAVING TO JUMP START IT TO BE ABLE TO GET THE VEHICLE TO MOVE. APPARENTLY THIS IS A COMMON PROBLEM WITH THE 2.4L TIGERSHARK ENGINES. I AM AFRAID I WILL BE STRANDED ON A BUSY STREET AND THE POSSIBILITY TO BE HIT. MY VEHICLE IS CURRENTLY AT THE SELLING DEALERSHIP AND IS TELLING ME THAT CHRYSLER IS DENYING THE CLAIM FOR A ENGINE REPLACEMENT, THEY ARE TELLING THE TECH TO GIVE ME AN OIL CHANGE AND SEND ME ON MY WAY.

WHILE DRIVING MY TRUCK AS I PULLED INTO MY DRIVEWAY AND STOPPED THE VEHICLE THE TRUCK SHUT DOWN. NO POWER TO THE ENGINE, LIGHTS ETC. I RESEARCHED THE PROBLEM ONLINE AND FOUND MENTION OF A WIRE IN THE STEERING COLUMN THAT AFTER A FEW YEARS OF TILTING THE STEERING WHEEL UP AND DOWN THE WIRE WILL BREAK. I REMOVED THE ACCESS COVER TO THE STEERING COLUMN AND FOUND THE RED MAIN POWER WIRE HAD BROKEN OFF. I WAS LUCKY THIS HAPPENED AS I STOPPED MY VEHICLE. MY CONCERN IS IF I OR SOMEONE ELSE IS TRAVELING DOWN THE ROAD AND THIS WIRE BREAKS ALL POWER TO THE STEERING, BRAKES, ETC. IS LOST. I HAVE TEMPORARILY REPAIRED THE WIRE IN MY TRUCK BUT I WILL NO LONGER TILT THE STEERING WHEEL FOR FEAR OF THIS WIRE BREAKING AGAIN. THIS IS A VERY SERIOUS ISSUE AND I AM AMAZED THERE HAS NOT BEEN A RECALL.

MY VEHICLE IS APART OF THE T36 RECALL FOR FAULTY ALTERNATORS; MY ALTERNATOR DIED LAST FRIDAY WHILE I WAS DRIVING IT ON THE ROAD, I WAS ABLE TO GET TO A SAFE PLACE BEFORE IT ACTUALLY DIED, BUT DUE TO THERE BEING NO "GENUINE PARTS" AVAILABLE I AM STUCK PAYING FOR A RENTAL. I AM ACTIVE DUTY AIR FORCE STATIONED IN ENGLAND, AND THE GARAGE ON BASE CAN ORDER A NEW ALTERNATOR AND INSTALL IT, BUT I HAVE BEEN TOLD BY THE MOPAR CERTIFIED GARAGE OFF BASE THAT SINCE THE PART IS NOT A GENUINE PART THEN I AM UNABLE TO RECEIVE A REIMBURSEMENT. I VERIFIED THIS WITH THE MILITARY AUTO SALES MAIN OFFICE IN GERMANY AND WAS TOLD THAT I COULD STILL SUBMIT THE RECEIPTS WITH HOPES OF BEING REIMBURSED. BEFORE I TELL THE GARAGE ON RAF LAKENHEATH TO GO AHEAD WITH ORDERING THE PART I WANTED TO HEAR FROM THIS OFFICE IF I WILL BE REIMBURSED OR NOT. KEEP IN MIND MY ONLY MODE OF TRANSPORTATION IS DEAD AND I AM PAYING FOR A RENTAL OUT OF POCKET, IF THE GENUINE PARTS WERE TO BECOME AVAILABLE WITHIN THE NEXT WEEK I COULD HOLD OUT AND WAIT BUT THE LONGER I WAIT THE MORE IT SEEMS LIKE JUST TAKING THE PART THAT IS AVAILABLE IS THE CHEAPER OPTION AS THERE IS NO DATE ON WHEN GENUINE PARTS WILL BECOME AVAILABLE. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

FOLLOW UP TO PREVIOUS COMPLAINT, RUNNING OUT OF CHARACTERS AND FILES NOT UPLOADING. THE VEHICLE HAS SLOWLY BUT INCREASINGLY BECOMING HARDER TO SLOW DOWN. DAY BY BY, THE VEHICLE REQUIRES MORE AND MORE BRAKE PRESSURE. NOT A SINGLE DEALERSHIP HAS PARTS FOR BOTH OUTSTANDING RECALLS ON MY VEHICLE (T59- BRAKE BOOSTER WATER SHIELD AND T-36 - ALTERNATOR AT EXCEPTIONAL RISK OF CATCHING FIRE.) MOPAR HAS NO IDEA WHEN THE PARTS WILL BE AVAILABLE EITHER. ACCORDING TO THE NHTSA POLICY FOR AUTOMOBILE MANUFACTURERS WHO ISSUE RECALLS, THEY MUST DO SO IN A TIMELY MANNER. FOR T59, THE WATER SHIELD AFFECTING BRAKING ABILITY BEING ISSUES IN NOVEMBER OF 2017, COMING INTO JANUARY OF 2018 STILL WITH NO PARTS IS ABSURD EVEN MORE ABSURD THAN THAT IS THE T36 RECALL OF SEVERAL DIFFERENT MODELS, STATING THAT THE ALTERNATOR CAN POTENTIALLY CATCH FIRE WHICH COULD ALSO LEAD TO A VERY DEVASTATING SITUATION. THAT RECALL WAS ISSUED IN JUNE OF 2017 AND IT IS JANUARY OF 2018 AND THOSE REPLACEMENT ALTERNATORS ARE STILL NOT AVAILABLE. MY CAR HAS BECOME A TICKING TIME BOMB JUST WAITING TO GO OFF AND I DO NOT FEEL LIKE DODGE IS TAKING THESE RECALLS SERIOUSLY ENOUGH. I DO FEEL LIKE THE BRAKING ISSUE RECALL HAS CONTRIBUTED TO MY ACCIDENT IN NOVEMBER, CREATING A POINT ON MY DRIVING RECORD, AND NOW A DMV HEARING FOR DRIVING COMPETENCY. THE SAFETY OF MY VEHICLE HAS BEEN COMPROMISED SEVERELY, WHICH COMPROMISES MY SAFETY, MY PASSENGERS SAFETY, AND ALL OF THE OTHER DRIVERS ON THE ROAD AS WELL. DODGE/MOPAR SEEMS TO NOT CARE VERY MUCH ABOUT THESE ISSUES AND KEEP REFERRING ME TO THE DEALERSHIPS. IVE BEEN TRYING TO GET IN SINCE NOVEMBER BEFORE MY ACCIDENT TO HAVE THE WATER SHIELD EVALUATED AND BRAKES AS WELL FOR DAMAGE. AND GIVEN THE HISTORY OF RECALLS FOR MY VEHICLE ALONE, THE OTHER 2 RECALLS FOR VANITY MIRROR WIRING POTENTIALLY CATCHING FIRE AND ALSO FUEL PUMP FAILURE, MY DODGE MET THE CRITERIA FOR BOTH.

FCA RECALL T36/NHTSA 17V-435 NOTIFIED SIX (6) MONTHS AGO REGARDING ALTERNATOR DIODE THERMAL FATIGUE WHICH MAY RESULT IN ALTERNATOR FAILURE WHILE DRIVING AND CAUSING A RISK OF CRASH. ALSO, MAY DEVELOP A RESISTIVE SHORT CIRCUIT THAT CAN RESULT IN HEAT, SMOKE AND/OR FIRE ORIGINATING WITHIN THE ALTERNATOR. AS OF 01/09/2018, I FORTUNATELY HAVE NOT EXPERIENCED A PROBLEM. THE MANUFACTURER STATES THEY DO NOT HAVE THE PARTS TO RESOLVE THE PROBLEM. I AM OF THE OPINION THEY HAVE NO INTENTION OF RESOLVING THE PROBLEM. IF THEY WAIT LONG ENOUGH, WE WILL FORGET ABOUT THIS RECALL. WOULD THE NHTSA PLEASE INTERCEDE REGARDING THIS MATTER?

ICY CONDITIONS, AROUND DUSK. BREAKING MECHANISM FAILED TO WORK. GOT INTO A CAR ACCIDENT BECAUSE OF IT. THIS IS THE SECOND TIME THAT THE BOOSTER RECALL HAS HAPPENED. HAD TO GO OUT OF POCKET TO FIX VEHICLE AND HAVE NOT RECEIVED COMPENSATION FOR THE DAMAGES.