DODGE Complaints

I am filing this complaint due to repeated and dangerous electrical and hybrid system failures in my 2024 Dodge Hornet, which have resulted in sudden loss of acceleration, loss of braking performance, dashboard warning lights, and system malfunctions while driving. The vehicle has been serviced multiple times at Meadowland of Carmel Chrysler/Dodge/Jeep/Ram with the following documented incidents: • Check engine light and loss of acceleration on highway – Vehicle would not accelerate while driving on the highway. • Repeated highway loss of power – Vehicle drops speed while driving and will not accelerate, requiring me to pull over and shut the vehicle off to regain acceleration. • Battery/Hybrid system malfunction – Vehicle experienced abnormal battery percentage drops and required multiple software flashes and reprogramming of PCM, hybrid control processor, and transmission control modules. • Grinding noise from engine with complete loss of acceleration – Vehicle had to be towed. Dealer found active hybrid generator performance code (P0A92). The motor generator unit (MGU) was found to have failed and required replacement. • All dashboard warning lights illuminated / Drive mode unavailable message – Vehicle would not accelerate and multiple control modules required flashing and updates. • Brake pedal went soft – Loss of normal brake pedal feel was reported. • Electrical communication faults – Stored codes for lost communication with AC compressor control module and cabin air heater module. • Frozen backup camera (intermittent issue not always replicated at dealer) – Rearview camera screen has frozen while reversing, creating risk of collision. The most serious safety concern is the repeated loss of acceleration while driving at highway speeds, forcing me to pull over in active traffic. Additionally, the soft brake pedal and electronic failures raise concerns about braking reliability. These failures create a serious risk of crash or injury to myself and others.

The transmission shift cable does not work on the vehicle and will not shift out of gear, Unable to use vehicle due to the break in the cable.

The contact owns a 2018 Dodge Journey. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that occasionally the rearview camera image appeared upside down or distorted. The contact received notification of NHTSA Campaign Number: 25E052 (Back Over Prevention). The vehicle was taken to the dealer, where it was determined that the rearview camera needed to be replaced. The vehicle was not repaired. The dealer informed that the contact that the parts were not available. The manufacturer was not made aware of the failure. The approximate failure mileage was 132,000.

The contact owns a 2006 Dodge Ram 1500. The contact received notification of NHTSA Campaign Number: 16V352000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera displayed a distorted image, and the screen was blue or distorted. Several unknown warning lights were occasionally illuminated. Additionally, the instrument panel failed to display safety features as intended. The vehicle was taken to a local dealer; however, the vehicle was not repaired due to parts not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 72,000.

The contact owns a 2005 Dodge Ram 2500. The contact stated that while driving at an undisclosed speed, the steering wheel wobbled, and the air bag warning light illuminated. The vehicle was taken to the dealer; however, the contact was informed that parts were not available to repair the vehicle. The contact stated that the vehicle remained with the dealer for 45 days; however, the vehicle was not repaired. An alternate dealer was contacted. The contact was informed that the parts were ordered to repair the vehicle and would be notified when the parts were delivered. The dealer had not notified the contact if the parts were delivered. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notifications of NHTSA Campaign Numbers: 13V528000 (Steering), 16V352000 (Air Bags), and 15V313000 (Air Bags); however, the vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact other local dealers for possible assistance. The failure mileage was approximately 88,000.

The contact owns a 2013 Dodge Dart. The contact received notification of NHTSA Campaign Number: 19V293000 (POWER TRAIN); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the shifter cable had been replaced four times. The contact stated that while operating the vehicle, the shifter cable failed to operate as needed, and the transmission failed to respond as needed. The vehicle could not be driven and became a rollaway hazard. The vehicle was towed to the local dealer, and the shifter cable was replaced. The failure mileage was 70,000.

ABS module needs to be replaced and they stopped making the part. Lights are on all the time with no cruise control and the advanced brake system no longer works. Nobody has the part. They do not make it anymore.

The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Driving down the road on 2 different instances and the head rest deployed on its own fist the driver side next the passenger side. Can’t be reset the clip inside broke. Do accident at all.