DODGE Complaints

After purchasing a used 2023 Dodge Durango GT, issues arose almost immediately following delivery. I took the vehicle to a Chrysler/Dodge/Jeep/Ram (CJDR) dealership for inspection and service. Diagnostic scans revealed multiple stored and active fault codes, including but not limited to: U0415 / U0401 – Implausible or invalid data received from ABS / ECM / PCM B195F-12 – Power liftgate chime control circuit short to battery B15A1-00 – Active electrical fault Multiple body control, module communication, and liftgate-related fault codes The vehicle experienced intermittent starting failures, creating safety concerns including: Potential inability to move the vehicle when needed, including in traffic Risk of being stranded in unsafe locations Uncertainty regarding whether the vehicle would reliably restart after being shut off The vehicle was removed from service and sent to an authorized Dodge dealership for further diagnosis and repair. The manufacturer/dealer elected to replace a fuel line as part of the repair process to address the starting hesitation. The vehicle has been inspected by an authorized Dodge service department. No police or insurance inspections have occurred. Symptoms occurred intermittently and without consistent warning lights, including: Delayed or hesitant engine starting Requirement to press the brake pedal firmly in order to start the vehicle Intermittent electrical system fault codes retrieved during diagnostics Symptoms first appeared almost immediately after vehicle delivery. The vehicle has a documented history of multiple electrical communication faults, including body control and power liftgate chime control circuits. The selling dealer (Westside Hyundai) was unable to retrieve these fault codes, resulting in the vehicle being out of service and pairs being coordinated at their expense. Thank you for your attention to this matter.

Tire pressure sensor light keeps coming on I've had the tire pressure sensors replaced with non OEM and now OEM Chrysler parts and vehicle doesn't recognize any of the sensors other than the Left front but all sensors pass when individually scanned vehicle was made with in one week of end date of the safety recall p63 NHTSA 14V-632 mechanic shop found this recall and thinks this vehicle should be included but I can't find a dealership that will honor the recall I have 2 other invoices for this same problem

Radio screens keep going bad causing the backup camera to not work until after a power cycle of the screen takes place. Sometimes a power cycle is not possible and the screen take a minute or two to turn on. I have had multiple radios in our car do this. I was told at the dealership that Stellantis admits they have a design flaw which causes the radio to overheat and melt the components in the radio unit. This is a series safety concern, not only because of the backup camera not displaying but a possible fire hazard if components are over heating.

My 2014 Dodge Durango’s VIN is not listed as impacted by Safety Recall P14/NHTSA 14V-154. However, my vehicle is showing symptoms that match the problem described for that recall. I am requesting an investigation to determine if more VINs than originally impacted are affected by the problem described under the recall. System message code C0021-02 brake booster general failure has been displaying on my vehicle when the outside temperature is below freezing because water has seeped into the booster and is freezing which is compromising boost enough to cause the sensor to set the warning message. Given the risk of brake failure I have no choice but to arrange for the repair immediately. I will keep the replaced brake booster in case the investigation resulted in opening up the recall to more VINs. Please advise of any other measures I should take.

The contact owned a 2012 Dodge Journey. The contact stated that upon her daughter starting the vehicle, an abnormal popping noise was emitted from the vehicle without warning. The vehicle caught fire as the contact's daughter exited the vehicle. The fire department was called to the scene of the incident, where they extinguished the fire. No injuries were reported, and a police report was not filed. A corner of the contact's home caught fire, melting the home's siding. Two other vehicles also caught fire, which melted the front ends of those vehicles. The vehicle was towed to an independent tow yard, where the vehicle was destroyed. Neither the dealer nor the manufacturer had yet been notified of the failure. Upon investigation, the contact discovered that there was a recall on the vehicle for NHTSA Campaign Number: 15V431000(Engine and Engine Cooling). The failure mileage was unknown.

The contact owns a 2003 Dodge Ram 1500. The contact stated that while the vehicle was being driven by a friend at 45 MPH, the rear axle detached. The driver was stranded by the roadside. The vehicle was towed to the driver's residence. There were no warning lights illuminated. An unknown local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 300,000.

While driving, all of a sudden the ABS light, power steering light, electrical control message came up, traction control light all came on. For about 15/20 seconds, I had no power steering, and could not brake. Very scary. This happened 3 different times. During one of these times, everything on my dash went black. Then the heat turned on and we couldn’t roll down the windows. Very scary and dangerous. Especially the not being able to brake for any amount of seconds.

Driver & passenger door windows on many 2010-2017 Dodge Challengers activate repeatedly on their own during driving and after ignition is turned off causing the battery to completely drain overnight & sometimes after only one or two hours after the ignition is turned off. There was a TSB#23-039-11. This TSB does not apply to my 2013 Challenger. Parts are extremely expensive and the car leaves me stranded if parked only a couple of hours. During driving the cycling down and up causes danger as it appears the door wants to open on its own and making us have to pull over several times until we figured out it was doing it on its own as if it was haunted. No warning lights on my 2013 Challenger. Mechanics checked it after having 2 brand new batteries drain overnight. Batteries are approximately $200.00. Dealer will only say the door latch mechanism needs replacing at approximately $480.00. Parts cost approx. $190.00.

The contact owns a 2013 Dodge Dart. The contact stated that the transmission shifter cable had previously been replaced three times. While starting the vehicle, the transmission failed to shift into gear. No warning light was illuminated. The vehicle was towed to the dealer, who replaced the transmission shifter cable, but the failure persisted while attempting to shift the transmission into park (P). The transmission had seized in reverse(R). The headlights failed to turn off, and the doors failed to unlock as designed. The contact crawled from the driver’s seat to the rear seats to remove groceries from the vehicle. AAA arrived and disconnected the battery. The vehicle was taken back to the dealer, who replaced the transmission shifter cable for the second time, but the failure recurred while attempting to drive from the garage. The contact had assistance in manually shifting the transmission lever under the hood before driving to the dealer. Several unknown warning lights were illuminated. The dealer repaired the vehicle under NHTSA Campaign Number: 19V293000 (Power Train); however, an unknown warning light illuminated while driving. The contact later received notification of NHTSA Campaign Number: 25V674000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 41,436.

Am smells as if wires are burning and vehicle turns off whilst driving causing me to nearly hit a pole in one instance. Car will shut off also whilst parked or when reversing to park. Emergency Brake light come on at random times during driving as well. Or the seatbelt light will come on whilst seatbelt is engaged.