DODGE Complaints

DODGE JOURNEY BURST INTO FLAMES AFTER BEING REPAIRED AFTER A FACTORY RECALL, DRIVER HAD TO PULL OVER TO THE SIDE OF THE HIGHWAY STOP AND EXIT THE VEHICLE UNTIL SMOKE SUBSIDED AND FIRE WAS EXTINGUISHED.

TAKATA RECALL. RECEIVED RECALL NOTICE BUT DODGE DEALERS WILL NOT REPAIR. THEY EITHER ARE UNAUTHORIZED OR THE VEHICLE IS TO BIG FOR THEM. ALSO CONTACTED THE FCA RECALL ASSISTANCE CENTER. FCA TRANSFERRED ME TO MERCEDES WHO DOES NOT KNOW ANYTHING ABOUT DODGE RECALLS.

WHILE PARKED IN OUR DRIVEWAY WITH THE VEHICLE OFF, MY WIFE OPENED THE REAR LIFTGATE USING THE EXTERIOR LATCH HANDLE. THE LIFTGATE RAISED TO THE OPEN POSITION AUTOMATICALLY, BUT THEN SLAMMED SHUT WITHOUT WARNING. WHEN THE PNEUMATIC STRUT THAT HOLDS THE LIFTGATE OPEN FAILED, THE ENTIRE WEIGHT OF THE LIFTGATE LANDED ON MY WIFE'S HEAD, WHO WAS REACHING INTO THE TRUNK TO REMOVE ITS CONTENTS.

AN UNKNOWN ISSUE IS COMPLETELY DRAINING THE BATTERY. THUS, RENDERING THE TRUCK INOPERABLE. THE AUTO DOOR LOCKS WOULD NOT WORK AND THE VEHICLE WOULD NOT START. THE FIRST OCCURRENCE TOOK PLACE ROUGHLY TWO MONTHS AGO. THE SERVICE DEPARTMENT AT DARCARS TEMPLE HILLS, MD, TRIED TO CONVINCE ME THAT I LEFT MY TRUCK RUNNING. THIS TIME, SAME EXACT ISSUE TOOK PLACE.

IT HAS ELECTRICA PROBLEMS, SPECIALLY ON LIGHTS. THE REVERSE LIGHT STAYS ON EVEN THE CAR IS ON PARK OR TURNED OFF. THE NOTIFICATION LIGHT KEEPS STAYING ON EVERYTIME EVEN THOUGH THE PROBLEM IS ALREADY FIX. THE TIRE PRESSURES KEEPS ON GOING DOWN EVERYDAY.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V435000 (ELECTRICAL SYSTEM) AND 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PAULDING CHRYSLER DODGE JEEP RAM (1246 OLD GRIFFIN RD, DALLAS, GEORGIA 30157) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHEN FILLING THE GAS TANK WITH AUTO SHUT OFF NOZZLE IT WILL SPIT BACK A CUP OR MORE OF GAS WHEN IT SHUTS OFF. THIS IS WITH VEHICLE STANDING STILL. IT DOES IT EVERYTIME WITH ANY FUEL PUMP.

PO302 CYL2 MISFIRE CODE.CYLINDER HEAD PREVIOUSLY REPLACED UNDER SAME CODE. THIS TIME CAMSHAFT INTAKE AND EXHAUST , 16 ARM- VALUE AND 24 TAPPET VALVE LASH HAD TO BE REPLACED. CAR ONLY HAS 82,000 MILES ON IT AND HAS HAD TWO MAJOR ENGINE REPAIRS REQUIRED. CONDITION CAUSED BY THE ROLLER BEARINGS IN THE ROCKERS COMING APART. CHECK ENGINE LIGHT CAME ON WHILE DRIVING. THIS REPAIR WAS $2180.94. MY MECHANIC AND I THINK IT IS ALL ONE RELATED ENGINE PROBLEM AND SHOULD HAVE BEEN COVERED UNDER THE EXTENDED WARRANTY.

THE CAR LOSES POWER AND SHUTS OFF. THE OIL HAS TO BE TOPPED OFF EVERY 60 TO 90 DAYS OR THE CAR WILL NOT RUN OR WILL SHUT DOWN WHILE DRIVING ON THE EXPRESSWAY. WHEN THE VEHICLE COMES TO A STOP, IT MAY MAY NOT START AT ALL. OVER THE PAST YEAR, I HAVE HAD TO HAVE IT TOWED 4 TIMES. THE LAST TOW TO THE DEALERSHIP COST OVER $500.00 FOR PARTS RELATIVE TO THE TRANSMISSION.

VAN ENGINE SHUT OFF WHILE DRIVING AT 40MPH ON THE HIGHWAY. THIS IS NOT THE FIRST TIME THE CAN HAS SHUT OFF. THE VAN HAS SHUT OFF ON NUMEROUS OCCASIONS, MOST OF THE TIME IT IS WITHIN A FEW HUNDRED YARDS OF THE STARTING POINT. THUS TIME THE CAN WAS WARM AND JUST QUIT LEAVING MY FAMILY AND I WITHOUT POWER BAKES OUR STEERING. VAN WAS SHIFTED TO NEUTRAL WHILE COASTING AT 40 MPH ON THE HIGHWAY AND RESTARTED.