DODGE Complaints

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CRISWELL CHRYSLER JEEP DODGE RAM FIAT IN GAITHERSBURG, MARYLAND 20878 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT REACHED DOWN TO ADJUST A DEVICE IN THE AUX CONNECTION. THE CONTACT LOST CONTROL OF THE VEHICLE AND IT VEERED FROM THE LEFT LANE AND CRASHED INTO A VEHICLE IN THE RIGHT LANE. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A REPAIR FACILITY BY THE INSURANCE COMPANY AND THEN TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

SPEED ABOUT 20 MPH WITH NO THROTTLE, POWER STEERING AND BRAKES STOPPED WORKING. A FEW SECONDS LATER THE STEERING AND BRAKES WORKED AGAIN. IF THE STEERING AND BRAKES DID NOT START WORKING AGAIN THIS COULD HAVE CAUSED THE VEHICLE TO CRASH INTO ANOTHER MOTORIST.THIS IS NOT THE FIRST TIME THIS HAS HAPPENED.

TAKATA RECALL; MANUFACTURER IS UNABLE TO REMEDY SAFETY RECALL. NO INCIDENTS HAVE OCCURRED. LOCAL DODGE DEALERSHIP IS UNABLE TO REPLACE TAKATA AIRBAGS BECAUSE THEY DO NOT "HAVE THE TOOLS FOR A SPRINTER VAN". THEY ARE NOT HELPFUL IN ARRIVING AT A SOLUTION. DEALERSHIP IS BILLION DODGE-CHRYSLER JEEP IN BOZEMAN, MT 406-556-9076

WHILE DRIVING DOWN THE EXPRESSWAY WITH MY WIFE, I SEEN SPARKS IN THE REARVIEW MIRROR. UPON PULLING OVER AND CHECKING THE TIRES(FIGURED A TIRE BLEW OUT AND WE WERE RIDING ON A RIM) I NOTICED A GLOWING COMING FROM UNDER THE ENGINE COMPARTMENT. BY THE TIME I GOT MY WIFE AND OUR DOG OUT OF THE CAR SMOKE WAS COMING INTO THE CAR. I IMMEDIATELY CALLED EMERGENCY BY THE TIME I GOT OFF THE PHONE WITH THE DISPATCHER THE CAR WAS FULLY ENGULFED. CHRYSLER DID AN "INVESTIGATION AND TOOK NO RESPONSIBILITY FOR THE FIRE. I'VE SEEN NUMEROUS OTHERS WITH THE SAME RESULT AS OUR CAR.

THERE'S A CRAYON SMELL WITHIN MY VEHICLE THAT CAN BE OVERBEARING. I'VE READ OTHER FORUMS ABOUT THIS. I'VE READ IT CAN BE THE GLUE THAT'S USED IN MANUFACTURING. THE SMELL STILL HASN'T GONE AWAY.

THE VAN WAS PARKED IN THE DRIVEWAY OF OUR HOME. IT WAS RUNNING, AS MY WIFE WAS WARMING IT UP IN PREPARATION FOR TAKING OUR CHILDREN TO SCHOOL. MY ELDEST SON, AGE 7, WAS SITTING IN THE THIRD ROW SEAT CLOSEST TO THE PASSENGER SIDE WINDOW. WHEN MY WIFE CLOSED THE PASSENGER FRONT DOOR, THE SIDE CURTAIN AIRBAGS DEPLOYED. THE VEHICLE WAS NOT INVOLVED IN ANY COLLISION, AS IT WAS STATIONARY AT THE TIME OF THE DEPLOYMENT. AND WHILE MY SON DID NOT RECEIVE ANY PHYSICAL INJURIES, HE CONTINUES TO STRUGGLE WITH THE FEAR AND STRESS CAUSED BY THE INCIDENT. THE VEHICLE WAS TOWED TO TRANSITOWNE DODGE AND INSPECTED BY BOTH THE DEALER AND BY A CHRYSLER INSPECTOR. VIA LETTER, I WAS INFORMED THAT THE COMPANY HAD NO INTENTIONS OF COVERING THE COSTS OF REPAIR TO THE VAN, WHICH ARE UPWARDS OF $6000. I HAVE REACHED OUT TO FCA GROUP REPEATEDLY BY HAVE BEEN MET WITH DEAD ENDS AND NON-STARTERS. I AM FILING THIS REPORT TO HOPEFULLY PREVENT OTHERS FROM A SIMILAR EXPERIENCE AND THE POSSIBLY OF MORE SEVERE INJURIES.

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V352000 (AIR BAGS) AND 15V313000 (AIR BAGS). THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALERS (JOHNSON DODGE CHRYSLER JEEP, 1210 HWY 39 N, MERIDIAN, MS 39301 (601) 693-6343) AND (CARLOCK CHRYSLER DODGE JEEP RAM OF TUSCALOOSA, 550 SKYLAND BLVD E, TUSCALOOSA, AL 35405, (205) 759-4421) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. BOTH DEALERS STATED THAT THE CONTACT WAS PLACED ON A WAITING LIST MONTHS AGO. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MERCEDES SENDS OUT MATERIALS WHICH STATE ,"REMEDY PARTS ARE NOW AVAILABLE", THE OWNER NOW CALLS HIS DEALER FOR REMEDY AND ALL DEALERS NOW STATE PARTS ARE NOT AVAILABLE. DEALER CALLS MERCEDES AND MERCEDES SUPPOSEDLY TELLS DEALER THERE ARE NO PARTS.

THE TRANSMISSION PUTS ITSELF INTO 4WD SOMETIMES WITH AN INSTRUMENT PANEL LIGHT, SOMETIMES WITHOUT. IT DOES THIS BOTH WHEN STOPPED AND AT HIGHWAY SPEEDS. I'VE SEEN HUNDREDS OF THE SAME COMPLAINT WHEN I SEARCHED THIS ONLINE. IT'S A 2008 MODEL BUT IT'S A RELATIVELY NEW CAR FOR ME SO, THAT IS WHY I'M JUST MENTIONING IT NOW. IN THE FEW MONTHS I'VE OWNED THE VEHICLE, THIS HAS HAPPENED NO FEWER THAN 10 TIMES. ON TWO SEPARATE OCCASIONS IT HAPPENED WHILE I WAS DRIVING. I DID NOT CRASH ON EITHER OF THOSE OCCASIONS BUT, IT WAS VERY CLOSE BOTH TIMES. THE SECOND TIME, AFTER LURCHING VERY HARD ACROSS TWO LANES, IT THEN KICKED INTO NEUTRAL AND I WAS UNABLE TO ACCELERATE OR EVEN CONTINUE DOWN THE ROAD TO A SAFE SPOT TO STOP. INSTEAD, I WAS STUCK IN AN ACTIVE LANE TO WAIT ON A TOW TRUCK. LUCKILY, I WAS NOT HIT. I WAS JUST STRANDED. IF THIS WAS JUST ME, I WOULDN'T COMPLAIN HERE. BUT, AS I SAID, I SEARCHED ONLINE AND FOUND HUNDREDS OF COMPLAINTS OF THE SAME MATTER DATING BACK THE PAST DECADE OR SO. I LIVE IN DUBAI, UAE. MY PHONE NUMBER IS [XXX]. THE NUMBER IN THE INFORMATION BELOW IS A VERY OLD HOME PHONE NUMBER FROM WHEN I LIVED IN THE US. THE ATTACHED FORM WOULDN'T TAKE MY ACTUAL ADDRESS OR PHONE NUMBER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR