DODGE Complaints

I RECEIVED AN AIRBAG RECALL BY MAIL I TOOK MY TRUCK TO JACKSONVILLE CHRYSLER JEEP DODGE AT NURSERY FIELD DR JACKSONVILLE FLORIDA ON OCTOBER THE 18TH THE SAME DAY THEY MADE ME SIGN A PAPER WHICH WAS RELIEVED THE DEALERSHIP OF ANY RESPONSIBILITY FOR BRAKING MY DASHBOARD WHILE WORKING ON THE AIRBAG . AL PALMER WAS THE TECHNICIAN WHO RECEIVED MY TRUCK. I WAS TOLD ON ICTOBER THE 18 TH MY TRUCK WILL BE REPAIRED WITHIN 2 TO 3 HOURS BEING THAT I ACKNOWLEDGE THEM AHEAD OF TIME THAT THE TRUCK WAS MY WORK TRUCK ( REASON WHY I MADE AN APPOINTMENT FOR OCTOBER 18TH ) . ON OCTOBER 19 AT 1:19 PM THEY TEXTED ME APOLOGIZING BECAUSE THEY WERE UNABLE TO TOUCH MY TRUCK BY THEN SAYING THEY WERE WORKING ON OTHER VEHICLES THAT CAUSED A DELAY ON MINE. I LOST THAT WORK DAY 500.00. THE TRUCK WAS SUPPOSED TO BE FINISHED ON OCTOBER 18 WIITHIN 2 TO 3 HOURS , NEVERTHELESS BY THE NEXT DAY PAST 1:00 IN THE AFTERNOON THEY DIDN'T TOUCH MY WORK TRUCK

MY DODGE DURANGO GOT AN ERROR ON THE DASH, INDICATING A CHARGING SYSTEM FAILURE AND IT SMELLED LIKE SOMETHING BURNING. SINCE THERE IS AN OPEN RECALL (T36) FOR A FAULTY ALTERNATOR I CONTACTED THE DEALER TO FIND OUT IF THEY HAVE THEM IN STOCK YET. THEY ASKED ME TO BRING THE VEHICLE IN. THE SERVICE ADVISER TOLD ME THAT IT WAS LIKELY THE ALTERNATOR THAT HAD FAILED. THE TECHNICIANS SUBSEQUENTLY TOLD HER IT WAS LITERALLY SMOKING AND THAT IT HAD DEFINITELY FAILED, AND THAT THEY WOULD REPLACE IT WITH ANOTHER OF THE SUSPECT ALTERNATORS AS THEY DIDN'T HAVE THE NEW ONES FROM DODGE YET. DURING THE 5 DAYS THEY HAD MY CAR THE TECHS REPLACED THE ALTERNATOR, BUT THE SYSTEM WAS STILL NOT CHARGING. THEY THEN FOUND THAT THE BATTERY HAD FAILED, PRESUMABLY DUE TO THE FAULTY ALTERNATOR WHICH WAS SHORTED INTERNALLY. AFTER REPLACING THE BATTERY, THE CHARGING SYSTEM WAS STILL NOT WORKING SO THEY DETERMINED THAT THE PCM (PROGRAMMABLE COMPUTER MODULE) HAD ALSO FAILED. THE SERVICE ADVISER CONTACTED THE CHRYSLER REP TO GET APPROVAL FROM CHRYSLER TO REPLACE THIS EXPENSIVE PART UNDER THE RECALL. THE REP CLAIMED THAT, SINCE THE INLINE FUSIBLE LINK ON THE CABLE FROM THE ALTERNATOR TO THE PCM HAD NOT BURNED UP, THE PROBLEM WAS NOT THAT THE ALTERNATOR HAD CAUSED THE MODULE TO FAIL. (THERE WERE ZERO ISSUES WITH MY CAR PRIOR TO THAT ERROR LIGHT COMING ON.) HE WOULD HAVE US BELIEVE THAT ALL THE ELECTRICAL FAILURES WERE A HUGE COINCIDENCE AND DENIED RESPONSIBILITY. THE DEALERSHIP DIDN'T AGREE AND WAS CERTAIN THE ALTERNATOR HAD CAUSED THE FAILURE. THEY WENT AROUND THE REP AND GOT IT COVERED UNDER AN EMISSIONS WARRANTY. HOWEVER, I HAD TO PAY A $150 DEDUCTIBLE WHICH IS WRONG. THIS RECALL POSES A SERIOUS RISK OF CAUSING A FIRE, LOSS OF ELECTRONIC CONTROLS. CHRYSLER SHOULD NOT BE ABLE TO DENY SUBSEQUENT DAMAGE CAUSED BY THE RECALLED ALTERNATOR FAILURE AND I SHOULD NOT HAVE TO PAY $150.

MY 2011 DODGE CHARGER HAD THE PO8 RECALL DONE IN JULY OF 2014 AT ABOUT 48000 MILES NOW AT 94000 MILES THE SAME PROBLEM HAS OCCURRED. I WAS TOLD THE FIX WILL BE $440.+ TAX AS THE PROBLEM IS A VOLTAGE DROP IN THE HARNESS THAT WAS INSTALLED AND NOT THE ORIGINAL MELTED WIRING THAT CAUSED THE PO8 RECALL. I THOUGHT FAULTY WIRING CAUSING LOSS OF HEADLIGHTS WAS A SAFETY ISSUE.

THE DASH IS CRACKING AND PIECES FALL DOWN INTO THE VENT THEN WHEN I TURN ON HEAT OR AIR PIECES COME FLYING OUT HITTING MYSELF OR PASSINGERS IN EYES AND FACE

TIPM FUEL PUMP RELAY FAILURE. ENGINE CRANKS, BUT WILL NOT START. THIS IS A WELL KNOW ISSUE WITH MANY CHRYSLER AND DODGE MODELS. DEALER TELLS ME THIS IS "RARE". TYPE TIPM FUEL PUMP RELAY FAILURE IN GOOGLE AND SEE THAT THIS IS NOT THE CASE. LUCKY THAT MINE FAILED AT HOME IN MY DRIVEWAY. DEALER WANTED $1200 TO FIX. ORDERED PARTS ONLINE ($250) AND FIXED MYSELF AFTER WATCHING YOUTUBE VIDEOS. EASY FIX. DON'T LET DEALER OR MECHANIC TELL YOU OTHERWISE. TOOK ME ABOUT 30 MINUTES. BASICALLY UNPLUG TO OLD TIPM AND PLUG IN THE REPLACEMENT. CHRYSLER/DODGE USED A CHEAP FUEL PUMP RELAY THAT IS FAILING WHICH REQUIRES THE ENTIRE TIPM TO BE REPLACED OR THE FUEL RELAY TO BE REPAIRED (WHICH MOST PEOPLE CAN'T DO THEMSELVES). FAILING TIPM CAN CAUSE THE VEHICLE TO NOT START, BATTERY DRAIN (FUEL PUMP CONTINUES TO RUN AFTER VEHICLE IS SHUT OFF YOU CAN HEAR IT RUNNING IN THE REAR OF THE VEHICLE) AND WIPERS, LIGHTS AND DOOR LOCKS CAN ACTIVATE AUTOMATICALLY EVEN AFTER THE VEHICLE IS SHUT OFF. CHRYSLER/DODGE IS AWARE OF THIS ISSUE AND NEEDS TO ISSUE A RECALL ON ALL THEIR VEHICLES THAT HAVE THIS DEFECTIVE TIPM!!

HEADLITES ARE SHORTING OUT..PASSENGER HAS A SHORT SOMEWHERE IN GROUND..DRIVERS CORRODED..CLEANED IT..BUT CODE SAYING THERE'S A PROBLEM..NOW REMOTE START..STARTS AND SHUTS OFF CAR AFTER 2 IT 3 SECONDS.ITS ALL STATIONARY..I HAVE NO HI OR LO BEAMS ON PASSENGER SIDE AND REMOTE I

MY VEH 2014 DODGE DART SXT AS I WAS DRIVING WAS STUCK IN DRIVE & COULDN'T GE IT OUT OF DRIVE OR TAKE MY KEY OUT BUT AS I GO ONLINE TO SEE HAS ANY OTHER DODGE DART BEEN HAVIN THIS PROBLEM & IT WAS A LOT OF VEHICLES HAVIN THIS SAME ISSUE I COULD'VE WRECK MY VEH WHILE DRIVIN BUT I GUESS WHOM EVER MADE THESE VEHICLES DOESN'T CARE BECAUSE THE DEALERSHIP STATED THIS IS 1 VIN# THAT ISN'T COVERED UNDER RECALL BUT MY VEHICLE IS DOIN THE SAME EXACT THING AS THE OTHER DODGE DART

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 20 MPH, AN ABNORMAL ODOR WAS PRESENT IN THE VEHICLE AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO RIVERDALE CHRYSLER JEEP DODGE RAM (5869 BROADWAY, BRONX, NY 10463) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM), BUT THE VEHICLE FAILED TO OPERATE PROPERLY. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM BEGAN TO SEIZE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT FILED A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS NOT AVAILABLE.

I CALLED AROUND TO MULTIPLE DEALERSHIPS IN MY AREA TO HAVE A RECALL COMPLETED AND EVERY DEALERSHIP TOLD ME THAT THE PART WAS BACK ORDERED AND THEY COULDN'T FIX IT. I WENT TO MY LOCAL TIRE AND LUBE SHOP TO INQUIRY ABOUT THE PART AND IT WAS AVAILABLE SAME DAY AT A PARTS STORE IN TOWN. FOR BEING A RECALL THAT COULD SERIOUSLY INJURE OR KILL SOMEBODY, THE DEALERSHIPS DIDN'T SEEM TO CARE MUCH ABOUT GETTING IT FIXED OR HELPING DIRECT US ON WHAT TO DO. I HAD MY LOCAL TIRE AND LUBE SHOP FIX THE ISSUE IN A DAY.

I WAS DRIVING ON A CITY STREET WHEN I SMELLED A BURNING SMELL. I THOUGHT IT WAS THE CAR IN FRONT OF ME AND I KEPT DRIVING. WHEN I TURNED THE CORNER I SAW SMOKE COMING FROM THE FRONT DRIVERS SIDE VEHICLE HOOD. I PULLED OVER, TURNED OFF THE CAR JUMPED OUT AND SAW FLAMES COMING IN THE SAME SPOT I SAW THE SMOKE. I CALLED 911 AND THE FIRE DEPARTMENT PUT OUT THE FIRE. THE FIREFIGHTERS THOUGHT IT MAY BE AN ELECTRICAL FIRE BECAUSE OF THE SMELL. STILL WAITING ON INSURANCE AND MANUFACTURER TO FINISH INVESTIGATION.