DODGE Complaints

Driver side DRL (daytime running light) quit functioning. This a known issue with the LED lamps. The attached photos are: 1. Rockauto description 2. Email showing order # and total for both Headlamp assemblies. 3. The removed, old OEM Headlamp assemblies. 4. Rockauto shipping bill.

This specific year and all models in 2021 Durango’s including SRT, GT, GT Plus , TnG , vehicle has a known issue with the driver side DRL ( Daytime Running Lights) completely going out and not working very early into its life . I believe this is a safety issue that the manufacturer should fix themselves as it’s a defect wiring / headlight issue that is affecting thousands of customers. SECONDLY, this car comes with an issue in the taillight not being properly sealed and allowing water into the LEDS , burning them out and being needed replaced . Both of these issues comes from the manufacturer/ factory and are safety issues/risk known in thousands of Durangos which should definitely be recalled .

The back up camera is inverted. It shows perfect on the screen. Just inverted. There is a known recall for other 2019 dodge vehicles for the same issue. NHTSA 25E052. How is the grand caravan not included in this. They are having the exact same issues.

In October I brought my car in due to my car not correctly going into park. It almost fully gave out the time the recall started for dodge darts gear shifter, though there were times my car wouldn’t go into park and release the key months before. The shop ran codes that mentioned the ignition switch. They replaced the ignition switch hoping that’d fix the problem, but it didn’t. They brought it to a dodge dealership to have it reprogrammed hoping it’d allow the switch to work. After no success they looked further into the problem and dodge confirmed it was the gear shifting cable. When I called dodge to have them look into it more, they let me know there’s nothing they can do and refused the attempt to fix it, saying there’s no remedy. No other codes were mentioned, other than the ignition switch that was replaced / reconfigured by dodge. Dodge confirmed it was the gear shifter by looking at the part. Due to the shop not knowing what to do, and not being able to fix the problem I haven’t had the best experience with being able to obtain documentation. Their receptionist let me know they deleted the file on my car. Since then I’ve reached out asking for proof of documentation from dodge, and called dodge as well, but haven’t been given the documentation I’ve requested many times.

Under heavy load or high RPM the engine starts shaking badly and the engine loses power and is very unresponsive to throttle. After 30 seconds of light use the problem goes away but comes back immediately upon heavy load or high rpms. There is a technical service bulletin about this, TSB: 09-011-25. The computer indicates a severe misfire on cylinder #1. I first took the Durango to my mechanic since it is out of warranty. The replaced the coil on cylinder #1 and all spark plugs, but the problem continued since the issue is a manufacturer's defect inside the engine. When this occurred the engine light came on the dashboard but nothing prior to the shaking, only after the shaking started.

I have an open safety recall that has no available fix. My dealership confirmed they cannot repair it and advised me it may be unsafe. Because I cannot safely operate the vehicle, I am requesting a manufacturer buyback or financial assistance toward a replacement vehicle. Please escalate this to a case manager.

I received a card from NHTSA about two years ago on this issue possibly due to NHTSA Action Number: EA24003. I am still having this issue and now it is worse. 2 years ago, it started with the driver side window not opening intermittently. Then the door locks would not operate from the driver side controls. Now every window will not open and the driver door is not recognized by the car. When opening or closing the driver door, nothing happens. In the past, if I turned off the car left my key fob in the car and closed the door when it would lock, the horn would sound, and the doors would unlock. When getting out of the car, I would open the door, and the radio display panel would turn off. Now, it stays on with the engine off. Thankfully there is a delay and eventually turns off. It may be the driver's door harness as it can be easily searched on the internet as a faulty product. Again, NHSTA originally approached me two years ago and the issue has not gotten worse. $800 minimum to replace the door harness. Hopefully that fixes it temporarily. Start date given is an estimate on when I received a card from NHSTA on this issue.

The contact owns a 2003 Dodge Ram 1500. The contact stated that the steering wheel and the front wheels were uncontrollable. While driving from Georgia to Memphis, there was an unknown object loose by the wheel. The ball joint suspension was replaced by an independent mechanic. The low tire pressure warning light was illuminated. The contact was unable to control the vehicle and had the vehicle towed to an unstated location. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 180,000.

Heavy vibration/ shaking felt in steering, floorboard, seats and all. I purchased this car February 14, 2025 and reported this within 24 hours of be driving the car home. I was told it most likely was due to the car sitting on the lot for over 300 days. First took car back for them to assess 3 days after purchase. I was told to drive it and put 500 miles on it and see if it self corrected. It did not. I have 9,400 miles now and nothing they have done as resolved it. It is getting worse. I cannot drive the car on a long trip and do not feel safe driving it. I have had the car in the shop over 5 times. I initiated a support ticket with the main Stellantis Corp the last time it was taken in. I was assured they would have a Technical Advisor work with the dealership on the issue. Car was there over 3 months just the last time it was there. They put new tires and brakes on it and it did not resolve the shaking and vibration issues. Now the issue can be felt at lower speeds like 40MPH and is worse at 72 to 75. I contacted them after picking my car up last time and spoke to a different agent who asked me to schedule and appt with the service dept once again and they would have a Tech Advisor work with them. I reminded him that was what was supposed to happen the last time and did not. My safety and the safety of others are my main concern. Merging is difficult to feel comfortable doing because of this issue. I am a nervous wreck thinking this may cause an accident harming myself or others but they do not care.

The contact was driving a 2006 Dodge Viper. The contact stated that while driving at 60 MPH, the rear differential locked, causing the rear tires to not rotate. The rear of the vehicle then skidded and crashed into a ditch, and flipped, coming to a stop 100-150 feet upside down in the ditch. The air bags failed to deploy. The contact mentioned that the rear differential was previously serviced at a dealer. The contact sustained neck and back injuries. Medical attention was later required. A police report was filed. The vehicle was towed to an unknown location. The contact stated that the vehicle was previously repaired for an air bag recall, and when asked the technician who performed the recall remedy why the air bags did not deploy, it was informed that the dealer did not have adequate software to complete the recall remedy. The manufacturer was not notified of the failure. The approximate failure mileage was 13,378.