DODGE Complaints

Drove down the highway, took an exit, came to a red-light, turns green, press the gas car won't move for about 2-4 seconds then jumps into gear and stays stuck in first...look up the problem see there was a recall for the Transmission on the year and model but only some of them.

I am a police officer and this is in regards to my police department vehicle and another one on the department. The windshield has a deformation in it and causing a "ghosting" issue. It is mainly an issue at night but it affects my vision. To best describe the issue it feels like you are not able to properly focus and go cross eyed. When sitting still and moving your head around can see images distort. Headlights appear as 4 with the second set of lights ghost like. We received 4 new Durango's this year and two of them have this issue. James Chrysler in Cedar Lake Replaced the windshield and the windshield issue is the same. They are looking into getting another windshield to hopefully fix it. I have spoken with other agencies and the same issue is also in other Durango's. The term ghosting I learned after google defined it as that. This is a risk as it causes excessive strain on the eyes of the operator. The other officer on the department has been through several contacts after I brought up my issue she realized that her windshield had the same issue. The image shared with this is how all lights look through the windshield. The further you are from the source the greater distance between source and ghost image.

Driving on highway 26 at 70 miles in Newberry, SC, the truck hesitated and cut of stalled, was able to get it of the road before it died, push the button to try to start, Engine light came on and dashboard went out, steam coming from the hood, got the children out of the car, on the side of the road, open the hood, fluid everywhere, with no warning lights, truck ran hot, and messed the engine up in the truck, me and my daughter and grandchildren could have gotten hurt in that truck if another car had hit us in that road, the truck just cut of No warning lights or nothing, this problem needs to be fixed.

The contact owns a 2016 Dodge Journey. The contact stated that while the vehicle was started and running, there was an abnormal popping sound coming from the vehicle. The contact exited the vehicle and noticed a puddle of fluid on the ground underneath the vehicle. The contact stated that the fluid was possibly power steering fluid. The contact was on the way to work, and while the vehicle was in reverse(R), there was an abnormally loud sound coming from the steering wheel. The contact stopped at an auto specialty store, and when the contact checked the power steering fluid reservoir, the reservoir was empty. The contact refilled the power steering fluid reservoir. The contact stated that later in the day the contact checked the power steering fluid reservoir was checked and was empty. There was no warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the failure persisted. There was abnormal sound coming from the steering wheel, and extra effort was needed to turn the steering wheel. Upon investigation, the contact related the failure to NHTSA Campaign Number: 16V273000 (Steering); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

On my way home early morning I lost full function of my car. Luckily I was pulling into my home but my car would not go in any other gear but reverse. I could not properly put it in park or cut it off. Now it would turn on because it cannot shift into any gear. If I had made one more stop before heading home I could have been in a very bad accident or worse. This happened on 12/1/25. I immediately put on my parking break and chocked my wheels. I called the recall line for Dodge. We called several dealerships that are refusing to look at it the car because no repair is available. This recall notice was originally sent by email from CarFax in October and it's very serious. This recall notice should tell people not to drive the car but it doesn't. I finally receive a notice a few weeks ago by mail that says there's still no fix. On both 12/4 and 12/6 I called the recall line for resolution or a rental. Each time being told to contact a dealership and that I would hear back from something in 24-48hours. Each time I was also informed that nothing was actuallY being done to handle my case and it was just sitting but that whoever I was currently talking to would get it resolved. Today 12/9 I called again and was told the exact same thing. Only that today is was allegedly really assigned to something and i would receive a call back in a day. It's been nine days without a vehicle. I still have car payment for a car I now cannot drive due to no error of my own. I have taken all the steps to remedy this to no avail.

The contact owns a 2013 Dodge Dart. The contact stated that while the vehicle was parked, the gear shifter was shifted into reverse, and the accelerator pedal was depressed. The contact stated that the vehicle failed to reverse as intended. No warning lights were illuminated. The vehicle was towed to the dealer; however, the cause of the failure was not determined. In addition, the contact was advised that a diagnostic test was needed to determine the cause of the failure. The contact received notification of NHTSA Campaign Number: 25V674000 (Power Train); however, the part for the recall repair was not available. The contact stated that she was without a vehicle due to the unrepaired recall repair. The manufacturer was made aware of the failure, and two cases were filed. The failure mileage was unknown.

The contact owns a 2019 Dodge Charger. The contact stated that while driving at an undisclosed speed, the headlights failed to function as intended. The headlights failed to activate as intended. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact replaced the light bulbs; however, the failure persisted. The contact was unable to drive the vehicle at night due to the failure. Upon further investigation, the contact found a recall issued by the manufacturer for the low beam headlights failing or the wiring harness melting. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2020 Dodge Journey. The contact stated that while driving approximately 70 MPH, the vehicle lost motive power and stalled. The contact stated that the check engine warning light illuminated after the vehicle stalled. The contact pulled over to the side of the road, where the contact attempted to restart the vehicle, but the vehicle failed to restart. The contact raised the hood of the vehicle and observed condensation all over the engine. The vehicle was towed to the contact’s son's residence. The vehicle was then towed to a dealer where it was diagnosed that the engine needed to be replaced due to a faulty radiator hose and cap, which caused the engine to seize. The vehicle was not repaired. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was approximately 57,800.

The contact’s son owns a 2015 Dodge Dart. The contact stated that while the vehicle was parked, while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 121,000.

The contact owns a 2011 Ram 3500. The contact stated that the OEM trailer brake controller indicated that the trailer brake was disconnected even though it was attached correctly. The failure occurred while different trailers were hitched to the vehicle. The vehicle was taken to a certified mechanic, but the cause of the failure was not determined. The contact replaced the OEM brakes with new OEM brakes; however, the failure persisted. The vehicle was taken back to an independent mechanic, who diagnosed and determined that there was not enough amp signal to recognize that the trailer was connected. The mechanic attached a magnetic pigtail line with magnets attached to both ends, and the vehicle recognized that the trailer was connected. The cause of failure was found; however, the vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 145,000.