EAGLE Complaints

CONSUMER CONTACTED THE DEALER IN REFERENCE TO RECALL 99V215000/ ENGINE STALLING. DEALER STATED PARTS WERE NOT AVAILABLE, AND WAS UNSURE WHEN PARTS WILL BE AVAILABLE. *AK. THE TOOL FOR RECALL CAME IN ON MARCH 14 BUT DLR BROKE TOOL TWICE AND NOW MUST REORDER IT AGAIN CAUSING A DELAY IN GETTING RECALL DONE.

RECALL 98V184 000/FUEL INJECTION LEAKAGE: AFTER WAITING FIVE OR MORE HOURS FOR RECALL REPAIRS TO BE MADE, DEALER INFORMED CONSUMER THAT NO PARTS WERE AVAILABLE, AND THEY DID NOT KNOW WHEN THEY WOULD ARRIVE. IT HASBEEN FIVE WEEKS, AND STILL NO PARTS AVAILABLE. *AK

WHILE TRAVELING AT 70MPH WITH 2 PASSENGERS IN CAR ON A RAINING EVENING, THE TRANSMISSION HAD A CATASTROPHIC FAILURE THAT LOCKED IT INTO "LIMP MODE". THE TRANSMISSION DOWNSHIFTED FROM OVERDRIVE TO 2ND GEAR AT 70 MPH ON A WET HIGHWAY. LUCKILY NO ACCIDENT RESULTED IN THIS CASE. CHRYSLER WAS CONTACTED AND TOLD US THEY WILL DO NOTHING BECAUSE IT WAS PAST THEIR WARRANTY. WE HAD A SECOND TRANSMISSION INSTALLED IN THE CAR, IT FAILED AFTER 15300 MILES. THIS FAILURE ALSO OCCURED ON THE HIGHWAY, LUCKILY AT A MUCH LOWER RATE OF SPEED WHILE ON THE ON RAMP. WE HAVE TALKED TO OTHER PEOPLE WHO HAVE HAD THEIR TRANSMISSION FAIL ON THEM ON THE SAME PLATFORM OF CAR AND ALSO, YOUR (NHTSA) DATABASE SHOWS NUMEROUS PROBLEMS/FAILURES WITH THE SAME EXACT PLATFORM TRANSMISSION AT MUCH LOWER MILEAGES. JUST FOR A NOTE, THERE ARE SEVERAL MAJOR SYSTEM PROBLEMS AS POINTED OUT BY YOUR DATABASE AND OTHER SOURCES. THESE INCLUDE AIR CONDITIONIN SYSTEM, FUEL RAIL SYSTEM, STRUT SYSTEM, TRANSMISSION SYSTEM, CONTROLL ARM SYSTEM AND AIRBAG SYSTEM. IT IS PAINFULLY OBVIOUS THAT THE MANUFACTURER, CHRYSLER, RELEASED A DANGEROUSLY UNSAFE AND SUBSTANDARD PRODUCT TO THE PUBLIC AND SHOULD BE HELD LIABLE. DO LIVES REALLY HAVE TO BE LOST IN ORDER FOR A COMPLAINT TO BE CONSIDERED VALID? I WOULD LIKE A COPY OF THIS REPORT IF THAT IS AT ALL POSSIBLE, IT MAY BE INCLUDED IN LEGAL ACTIONS. THANK YOU. SINCERELY, SAM HISS. *AK

CONSUMER HAS NOT HAD HEAT IN TWO YEARS. THE HEATER COIL VALVE HAD TO BE INSTALLED. MANUFACTURER'S RECALL 6970. WHEN CONSUMER TURNED ON THE HEATER, FUMES CAME FROM THE VENTS AND CONSUMED THE VEHICLE WITH SMOKE. *AK

VEHICLE EXPERIENCED A BRAKE PROBLEM BECAUSE DEALER WAS UNABLE TO REPLACE A LEAKING DIFFERENTIAL: PROPORTIONAL VALVE. MANUFACTURER INFORMED CONSUMER THAT THE PROPORTIONAL VALVE NEEDED WAS NO LONGER AVAILABLE, SO CONSUMER HAD TO GET THE PART FROM A SALVAGE YARD. *AK *ML

OWNER COULD SMELL FUEL AND SEE FUEL LEAKING WHEN LOOKING UNDER THE HOOD. NOTICED THE FUEL RAIL LEAKING FROM THE LEFT SIDE. HOWEVER, ONLY THE RIGHT SIDE OF THE FUEL RAIL WAS INCLUDED IN MANUFACTURER'S RECALL # 790R, WHICH WAS REPLACED ABOUT 18 MONTHS AGO. *AK *ML

I HAVE HAD NUMEROUS PROBLEMS WITH MY VEHICLE, MANY OF WHICH I DID NOT MENTION. MOST OF THE COMPLAINTS I HAVE MADE, HAVE NEVER BEEN TAKEN CARE OF AND TODAY THE PROBLEMS STILL EXIST. I HAVE TAKEN MY VEHICLE FOR REPAIRS ON SEVERAL OCCASIONS FOR A ROTTEN EGG SMELL COMING FROM EXHAUST ALONG WITH THE CHECK ENGINE LIGHT COMING ON. MY CAR CONTINUES TO FAIL SMOG EVERY YEAR, AND THIS YEAR I HAVE BEEN UNABLE TO REGISTER MY VEHICLE AS A RESULT. I NOW HAVE NUMEROUS REGISTRATION TICKETS, WHICH I AM PAYING FINES ON WITH ALL ATTEMPTS TO MAKE THE CORRECTIONS, WITH NO LUCK. *AK

RIGHT SIDE FUEL RAIL HAS BEEN RECALLED DUE TO LEAKAGE. LEFT SIDE NOW LEAKS. DEALER TELLS ME THIS IS A COMMON PROBLEM. WHY RECALL JUST THE RIGHT SIDE FUEL RAILS? DID EAGLE BELIEVE ONLY THE ONE SIDE WOULD LEAK? HOW MANY CARS HAVE BURNED?

I AM INVESTIGATING PRIOR FAILURES AND/OR ACTIONS TAKEN IN REGARD TO FAILURE OF THE TIMING BELT AUTO-TENSIONER ASSEMBLY. THE TIMING & BALANCER BELTS WERE REPLACED UNDER A MANUFACTURER RECALL: 09594183 RECALL-594-TIMING BELT. THE WORK WAS PERFORMED AGAIN THE FOLLOWING WEEK AT NO-COST, AFTER REPORTING "MORE THAN USUAL ENGINE VIBRATION." I SUSPECTED THAT THE "BALANCE SHAFT" WAS INDEXED 180 DEGREES OUT-OF-PHASE, AS THIS WOULD BE THE ONLY PROBABLE CAUSE FOR "INCREASED ENGINE VIBRATION." THIS WAS CONFIRMED BY THE NOTES IN THE SECOND INVOICE STATING: "ADJUSTED BALANCE SHAFT; LABOR-2.5 HOURS." MY OTHER QUESTION IS IN REGARDS TO THE DEALER'S LIABILITY FOR GOODS AND SERVICES. IF DUE CARE WAS NOT GIVEN, THEN PROPER SERVICE OF A DIRECTLY RELATED COMPONENT CANNOT BE REASONABLY ASSUMED. THEREFORE, THE SUBSEQUENT PREMATURE FAILURE OF THE TIMING BELT AUTO-TENSIONER ASSEMBLY, COULD BE LINKED TO THAT SERVICE. ANY INFORMATION IN REGARDS TO OTHER CASES OF SIMILAR FAILURES AND ANSWERS TO THE LEGAL QUESTIONS WOULD BE VERY HELPFUL. *AK

RECALL # 98V184000 CHRYSLER/FUEL LEAKAGE: DEALERSHIP DOES NOT HAVE PARTS TO CORRECT RECALL. OWNER WAS TOLD THAT PARTS ARE ON NATIONAL BACK ORDER. OWNER RECEIVED RECALL LETTER ABOUT 3 WEEKS AGO. *AK *ML