2018 FORD F-250 SD Complaints

AT HIGHWAY SPEEDS EXPERIENCED VIOLENT SHAKING IN FRONT END STEERING.IT HAPPENS WHEN TRUCK CROSSES A ROUGH ROAD OR WHEN CROSSING BRIDGE AT 65 PLUS MPH.IT IS UNCONTROLLABLE UNTIL SPEED IS REDUCED TO LESS THAN 20 MPH.

2018 F250 WITH SNOWPLOW PREP PACKAGE. LOSE OF POWER DURING PLOWING. DIMMING OF DASH LIGHTS, AND VOLTAGE ERRORS ON SALTER. THE WORST PART IS THAT THE TRUCK HAS LOST COMPLETE POWER TWICE! STALLING WHILE DRIVING IN PARKING LOTS LOSE OF STEERING, AND BREAKS!!! THE DEALERSHIP, AND FORD THEMSELVES ARE AWARE OF THE PROBLEM, BUT NO ACTIONS HAVE BEEN MADE. GOING ON 2 YEARS. OTHER TRUCKS HAVE BEEN BROUGHT TO THE DEALERSHIP WITH THE SAME ISSUES. FORD IS JUST GIVING US THE RUN AROUND!!!!!! THIS IS NO SMALL ISSUE AND THE DEALERSHIP AGREES.

AT SPEEDS OF 65MPH AND ABOVE, WHEN HITTING BUMPS IN THE ROAD THE VEHICLE BEGINS TO SHAKE UNCONTROLLABLY UNTIL YOU SLOW DOWN TO AROUND 25MPH OR EVEN STOP COMPLETELY. WHEN THIS IS HAPPENING, THE STEERING WHEEL SHAKES SO MUCH THAT IT IS HARD TO HOLD ON AND BRING THE VEHICLE TO A STOP. IT IS VERY DANGEROUS WHEN TRAVELING ON AN INTERSTATE AND THIS BEGINS TO HAPPEN, AS YOU ARE REQUIRED TO REDUCE YOUR SPEED SIGNIFICANTLY WHICH COULD ABSOLUTELY CAUSE A WRECK AS YOUR TRYING TO MAKE IT OVER TO THE SHOULDER SAFELY. THIS HAS HAPPENED MULTIPLE TIMES AND IS A COMPLETE SURPRISE AS TO WHEN IT IS GOING TO HAPPEN. I NOW KNOW WHAT IT IS LIKE TO HAVE THE DEATH WOBBLE IN THE FRONT END AS I TRULY FEAR FOR MY LIFE WHEN IT HAPPENS. I HAVE NOT BEEN ABLE TO GET VIDEO OF THE DEATH WOBBLE OCCURRING, AS I HAVEN'T HAD A SECOND PERSON WITH ME WHEN IT HAS HAPPENED. EVEN WHEN TRAVELING AT LOWER SPEEDS (35MPH-55MPH) AND GOING ACROSS BUMPS IN THE ROAD, I STILL EXPERIENCE A WOBBLE IN THE STEERING WHEEL HOWEVER IT DOES NOT GO INTO THE DEATH WOBBLE SCENARIO WHERE THE WHOLE TRUCK BEGINS TO SHAKE. I AM HOWEVER FEARFUL THAT SOMEDAY IT WILL BEGIN TO START THE DEATH WOBBLE AT THESE LOWER SPEEDS.

THIS SUBMISSION IS THE SECOND NOTICE OF "DEATH WOBBLE' ON MY 2018 FORD F-250 TRUCK. THE TRUCK HAD LESS THEN 14,000 MILES ON IT. IT OCCURRED ON NOVEMBER 9, 2019. I WAS MERGING INTO TRAFFIC ON AN INTERSTATE HIGHWAY AT ABOUT 65-70 MPH AND CROSSED A BRIDGE JOINT WHICH CAUSED THE FRONT WHEELS AND STEERING WHEEL TO SHAKE VIOLENTLY. I SLOWED THE VEHICLE AND WAS ALMOST REAR-ENDED BY A 18 WHEEL SEMI-TRUCK THAT COULDN'T MANEUVER AS IT WAS BEING PASSED BY A SECOND TRUCK ON ONE SIDE AND ANOTHER MERGING CAR ON THE OTHER. I KNEW WHAT THE HAD CAUSED THE ISSUE AS THIS WAS THE SECOND OCCURRENCE IN ONE YEAR. I CONTACTED THE FORD DEALERSHIP ON NOVEMBER 11TH, 2019. THEY INDICATED THEY ARE AWARE OF THE DAMPENER PROBLEM. I HAD THEM INSPECT THE TRUCK ON NOVEMBER 16TH AT WHICH TIME THEY ORDERED THE PARTS TO REPAIR IT. THE SAME WOBBLE OCCURRED ON NOVEMBER 15TH WHILE MY WIFE WAS DRIVING ON A RAMP FROM ONE EXPRESSWAY TO ANOTHER MOVING AT APPROXIMATELY 55 MPH. I RETURNED TO THE DEALERSHIP ON 11/29/19 AND THEY STILL DIDN'T HAVE THE PART. TWO WEEKS LATER THEY NOTIFIED ME THAT THEY HAD THE PART. IT WAS REPAIRED ON 12/16/19. THEY REPLACED THE STEERING DAMPER ASSEMBLY, PART NO. SPO HC3Z 3E651 F. THEY INDICATED THE DAMPENER IS PART OF TSB 19-2274 AND DUE TO LARGE NUMBER OF VEHICLES WITH THE SAME ISSUE, THE PART IS HARD TO OBTAIN. MY WIFE IS NOW LEERY ABOUT DRIVING THE VEHICLE.

MY 2018 FORD F-250 HAS THE "DEATH WOBBLE". I PURCHASED THE TRUCK IN FEBRUARY 2018 AND BY DECEMBER 2018 HAD DRIVEN LESS THAN 8,000 MILES. WHILE DRIVING AT 70 TO 75 MPH ON AN INTERSTATE HIGHWAY, I CROSSED AN EXPANSION JOINT ON A BRIDGE AND THE FRONT-END STARTED BOUNCING UNCONTROLLABLY AND THE STEERING WHEEL SHAKING VIOLENTLY. THE SHAKING STOPPED AFTER SLOWING TO UNDER 45 MPH. I PULLED TO THE SIDE OF THE ROAD AND CHECKED TO SEE IF A I HAD FLAT TIRE OR OTHER ISSUE CAUSING THE PROBLEM. I CALLED THE FORD DEALERSHIP, FROM WHICH I PURCHASED IT, FOR RESOLUTION OF THE PROBLEM. THEY INDICATED IT THAT THEY BELIEVE THE PROBLEM WAS THE STEERING DAMPENER. I BROUGHT IT TO THE DEALERSHIP FOR REPAIR ON 12/30/18 AND THEY KEPT IT FOR A WEEK. THEY INDICATED THE "DAMPER" WOULD BE REPLACED UNDER TSB 18-2268. THEY KEPT THE TRUCK UNTIL 1/7/19 UNTIL PARTS ARRIVED. THE REPAIR INVOICE (ATTACHED) INDICATED THEY'D REPLACED A FAILED STEERING LINKAGE DAMPER, PART NO. SPO HC3Z 3E651 F - DAMPER ASSEMBLY. THIS WAS NOT CAUSED BY LACK OF MAINTENANCE OR IMPROPER USE OF THE EQUIPMENT. IT WAS VERY FRIGHTENING. THE UNCONTROLLABLE VIBRATION AND THE NEED TO SUDDENLY SLOW ON AN EXPRESSWAY WAS EXTREMELY DANGEROUS. SEVERAL TRUCKS AND CARS HAD TO TAKE EVASIVE ACTION TO MISS ME WHILE I PULLED OVER.

DRIVING STRAIGHT ON HIGHWAY 95 IN ARIZONA, AT 70 WITH CRUISE CONTROL SET. CLEAR DAY, NO ADVERSE WEATHER OR ROAD CONDITIONS. TIRES EQUALLY PRESSURIZED AT FACTORY SETTINGS OF 59 FRONT AND 55 REAR AND A COMPLETELY STOCK SUSPENSION AND TIRE PACKAGE. OUT OF NOWHERE, STEERING WHEEL BEGINS TO SHAKE VIOLENTLY AND THE TRUCK IS SWERVING FROM ONE LANE TO THE OTHER. I HAD TO SLOW TO NEARLY 30 TO REGAIN CONTROL OF THE VEHICLE. THIS WOULD HAVE CAUSED A HEAD ON COLLISION UNDER THE RIGHT CIRCUMSTANCES. 2018 F-250 WITH LESS THAN 30K MILES.

AFTER HITTING A ROUGH SPOT IN THE HIGHWAY. TRUCK STARTS TO SHAKE UNCONTROLLABLY. HAVE TO PULL OVER AND ALMOST STOP TO MAKE IT STOP WOBBLING. VERY DANGEROUS PROBLEM.

WHEN HITTING ANY SMALL BUMP OR EXPANSION JOINT IN THE ROAD WHEN TRAVELING OVER 60 MPH ON ANY ROADWAY THE VEHICLE BEGINS SHAKING VIOLENTLY AND IS UNCONTROLLABLE UNTIL RAPID DECELERATION BELOW 40 MPH. THE PROBLEM HAS OCCURRED OVER A DOZEN TIMES IN THE FIRST 20,000 MILES OF THE VEHICLES LIFE. IT HAS BEEN IN THE SHOP 3 TIMES AND IS CURRENTLY SCHEDULED FOR A 4TH SERVICE CALL, HOWEVER FORD CLAIMS NO PARTS ARE AVAILABLE AND NO TIME LINE HAS BEEN GIVEN FOR THEIR AVAILABILITY. THE TRUCK IS CURRENTLY SITTING DUE TO CONCERNS OF LIFE THREATENING SAFETY. THIS APPEARS TO BE A LONG STANDING PROBLEM AND I CAN NOT FATHOM WHY THERE HASN'T BEEN A SAFETY RECALL ON THIS.

3 TIMES TODAY WHILE DRIVING MY FORD F-250 SUPER DUTY DIESEL ON THE INTERSTATE WHILE CRUISING AT ABOUT 70-75 MPH....THE FRONT END CUT LOOSE AND I LOST ALL CONTROL OF THE VEHICLE! THIS SCARED THE LIVING CRAP OUT OF ME. LUCKY THAT IT DIDN'T CAUSE AN ACCIDENT AND POSSIBLE HURT SOMEONE. THIS IS THE 5TH TIME OVERALL THAT THIS HAS HAPPENED. THE LAST 3 OF WHICH HAVE BEEN REPORTED TO FORD. THE PEOPLE AT FORD CUSTOMER CARE ACT IGNORANT AND PRETEND LIKE THEY HAVE NEVER HEARD OF THIS ISSUE BEFORE. I DID TAKE THE TRUCK INTO THE SHOP. FIRST THEY TOLD ME THE FIX WAS ONE THING. THAN THEY CALLED BACK AND SAID THERE WAS A DIFFERENT PROBLEM AND THE PART WAS BACK ORDERED FOR ABOUT 4 WEEKS. I WENT BACK TO GET THE TRUCK AND ASKED THE QUESTION 'IS THIS THING SAFE TO DRIVE?' THE DEALERSHIP AND FORD CUSTOMER CARE ALL TOLD ME THAT THEY WOULDN'T HAVE RELEASED THE TRUCK IF THEY FELT THAT IT WAS UNSAFE TO DRIVE. I HAVE DONE RESEARCH ON THIS ISSUE AND IT APPEARS THE STREET NAME FOR THIS ISSUE IS CALLED THE 'DEATH WOBBLE.' IT SEEMS THAT THIS IS SOMETHING THAT FORD IS AWARE OF YET THEY HAVE NOT WARNED THE CUSTOMER OR MADE A RECALL REGARDING THIS ISSUE. INSTEAD THEY PLAY THE FOOL AND ACT LIKE THEY DO NOT WANT TO RESOLVE THE ISSUE AT HAND. MY TRUCK IS A 2018 WITH 13,000 MILES ON IT AND I DO NOT FEEL SAFE DRIVING THE TRUCK. IT IS CURRENTLY A $55,000 DRIVEWAY ORNAMENT. PAYING $850 A MONTH FOR THE PAYMENT AND DO NOT IN ANY WAY FEEL COMFORTABLE DRIVING THIS RIG. I DO NOT KNOW IF I WILL EVER BE ABLE TO TRUST DRIVING THIS RIG AGAIN WITHOUT HAVING IN THE BACK OF MY MIND IF I WILL LOSE CONTROL OF THE VEHICLE AND HURT MYSELF OR SOME OTHER UNSUSPECTING PERSON DRIVING DOWN THE HIGHWAY. HOW CAN FORD GET AWAY WITH KNOWING ABOUT THIS ISSUE AND NOT TAKE CARE OF IT? I GUESS IT IS GOING TO TAKE SOMEONE GETTING KILLED!!

TL* THE CONTACT OWNS A 2018 FORD F-250. WHILE DRIVING APPROXIMATELY 60 MPH OVER ROUGH TERRAIN, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE FAILURE RECURRED AND THE CONTACT ALMOST LOST CONTROL OF THE VEHICLE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.