2023 FORD F-350 SD Complaints

I intermittently lose trailer brakes when towing my trailers on my 2023 Ford F350. I have two trailers and both trailers give me intermittent faults saying "trailer disconnected' or "trailer turn signal lights not working", but the trailer is connected and the lights are working - but the brakes do not. I know this is a truck issue because both trailers have no issues with my 2017 Toyota Tundra. I have independently tested this theory with both trucks and trailers multiple times but only have the issue on the Ford truck. It seems to either be a bad 7-pin connector that randomly faults, or something with the trailer brake controller. It is very scary as I do not want to lose brakes when towing. I bought this truck specifically for towing my trailers. I have taken the issue to Auburn Ford, here in Auburn California and they tested the truck and found no issues. But my hunch is they are only using a 7-pin simulator, not an actual trailer.

The contact owns 2023 Ford F-350 SD. The contact stated that the air recirculation system disengaged intermittently when the A/C was not set to the MAX setting. The contact stated that while activating the heat in cold weather, the air recirculation system disengaged intermittently, causing outside air and a strong toxic odor to enter the cabin of the vehicle, causing the contact health concerns. The manufacturer was notified of the failure and informed the contact that the vehicle was operating as designed, and that the air recirculation system could only remain engaged while the A/C was set to the MAX setting. The vehicle was taken to the dealer, where a smoke test was performed, and the dealer informed the contact that there was no exhaust leak. The vehicle was not repaired. The failure mileage was approximately 7,500.

The issue I am reporting concerns the management of the climate control in the vehicle. Setting a desired driver and/or passenger temperature setting is fruitless as the temperature will swing wildly on either side randomly either rendering the output to become extremely hot or cold. The safety concern is the ongoing requirement to continually adjust the settings to manage the wild swings in temperature which has been extremely concerning (dangerous) on longer commutes, tight traffic and in trailering as I must continually take my eyes off the road to adjust. The dealership has attempted to address the concern unsuccessfully and Ford will not acknowledge the concern. I am aware of and in contact with at least 4 other owners of the exact year, model, trim, options etc. with exactly the same concern and none able to obtain resolution or acknowledgement. Again, this truck is a large truck and when trailering a 40' load all attention must be on the road not fidgeting with a/c controls. Extremely unsafe. The issue arose within one week of taking delivery of the new vehicle and has continued for 7+ months without resolution. I have videos of the events occurring and have presented those to the dealership but am also told no codes are showing up during these events. No warning lamps, messages or other symptoms occur leading up to the events. The vehicle has been into the dealership 5 times attempting to resolve but todate the issue is unresolved. Have included some of the dealership's work orders and write-ups but unable to upload videos.

I have an F350 Dually that we use to tow on a regular basis. It is designed to be able to run a 5th wheel or gooseneck, which means the rear tailgate needs to be removed. When you remove the tailgate, none of the cameras on the vehicle work anymore. it would make sense if all cameras but the one on the tailgate would still work (since that one is no longer on the vehicle). But literally all the cameras, front, sides, and load watching, all become disabled even though they are still on the vehicle. If there was a safety recall on the wrong screen showing up on the backup camera... I would imagine this is an even bigger safety concern not having cameras at all. Especially the load checking camera by the third breaklight. That camera could be very invaluable for safe hauling practices to be able to continually check and have eyes on your load. And having the side view cameras available while towing is also a VERY valuable safety feature for getting through tight places such as gas stations or toll plazas. Dodge cameras all still work when the tail gate is removed. And, I believe previous years of the F250 and 350 all still work when you remove the tailgate. This seems like a major oversight on the 2023 F350s that could be a major safety concern. It is a well known problem on the forums/internet... curious why it hasn't been fixed yet or deemed a recall issue. Hopefully NHTSA can help the consumers with this problem. <3 Thank you for your consideration!

I was driving and a rock hit my front windshield. While the rock didn’t penetrate my windshield, glass shards hit me in the face and covered my cab. Windshield aren’t supposed to send shards of glass into the cab. This could’ve caused a multi vehicle crash had I not been wearing glasses.

The contact owns a 2023 Ford F-350 SD. The contact stated while driving 50 MPH, the diesel exhaust fluid (DEF) message was displayed; with the “Default See Owner’s Manual” displayed. The contact pulled over to the side of the roadway and turned off and restarted the vehicle, and the vehicle failed to exceed 5 MPH. The dealer was contacted but no assistance was provided. The vehicle had not been diagnosed. The manufacturer was not contacted. The failure mileage was 192,000.

While driving the trailer plug melted at the connection to the truck. I got a message that the trailer was disconnected and there were no brakes on the trailer. The plug on the truck is burned.