2018 FORD F-350 SD Complaints

The navigation, gps, phone sync, clock…Apim…it doesn’t work! The clock is off time Everytime you restart the truck, navigation does t work, gps does t work, the screen goes black, will not pick up a phone call. Nothing on the screen works, radio doesn’t work ..it comes on, but trouble changing stations. I’m waiting for the Ford dealer to get the chip In and next week they are fixing it, hopefully. But other vehicles are having problems with it and have recalls on them….why doesn’t my truck have a recall ? My warranty/insurance has to take care of it and I have to pay my deductible…..but I shouldn’t because it should be recalled like the other model fords.

Problem known as the death wobble. I had my local Ford dealership “fix”this problem problem once when the vehicle was still under warranty. That was 10 months ago. Now the problem is back. 1 month ago The Ford dealership charged me $250 to “fix” the problem again. The new part(s) did not help. Now they want to charge me another $500+ to “fix” the problem again. If you search for the “death wobble” on the Internet there is lots of information and even news stories regarding this. My vehicle shakes so violently that I have have to pull off the road many times.

The contact owns a 2018 Ford F-350. The contact stated that the steering damper assembly failed. The contact stated while driving 40 MPH, the vehicle hit a bump in the roadway and the vehicle violently started to shake and wobble. The contact also stated that when the vehicle was driven on uneven pavement, the vehicle would also wobble and shake violently out of control. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the steering link tie rod damper assembly was faulty. The dealer repaired the vehicle however, the repair failed to fix the vehicle. The manufacturer was made aware of the failure. The failure mileage was 34,300.

I developed a diesel fuel smell coming from under the hood. They traced it down to the engine fuel filter on top of the engine. The filter housing is made of plastic. The filter housing failed and the top came loose/cracked spewing fuel all down the drivers side of the engine. I was afraid it cause a fire and was able to get it in to the dealership. Because it's considered a " wear / replacement item " they charged me for it. My issue is if the housing failed with no distress from an outside source, why isn't Fird addresing this issue? Obviously the integrity of the top fuel filter is in question and should be considered a serious safety concern!

I have had numerous times where I am driving between 25-70 mph and run over a small bump in the road and the truck front end begins to shake violently until I am able to slow down to around 10-20mph. Steering is difficult and it has caused near accidents with people almost hitting me from behind because I have to slow down quickly for no apparent reason to gain control of the car, and they are not expecting the quick slow down. This is a well documented condition Ford is aware of called "death wobble". I did have a recall to replace some "dampening part" but it has not helped and now the vehicle seems much worse and will start to shake with the slightest of bump or even when applying the brakes quickly. This began within 6 months of ownership and has continued frequently to current date of this report.

TAILGATE STILL RANDOMLY OPENS AFTER FORD ISSUED RECALL TO CORRECT. SEEMS TO OCCUR PRIMARILY WHEN TRUCK IS PARKED ON HILL WITH EBRAKE SET. WHEN RELEASING EMERGENCY BRAKE ON A HILL, THE RELEASE IS QUITE VIOLENT IN TERMS OF THE TRUCK VIBRATING/SHUDDERING. IT APPEARS THE PROXIMITY OF THE REMOTE OPEN TAILGATE SWITCH AND THE VIBRATION WITH THE EBRAKE HANDLE RELEASE, MAY BE ACTIVATING THE REMOTE SWITCH. TRUCK HAS ALREADY HAD THE FORD ISSUED TAILGATE OPENING RECALL APPLIED WHICH HAS NOT CORRECTED THE ISSUE.

FRONT END GOES UNSTABLE. UNCONTROLLABLE SHAKING AFTER SMALL BUMP AFTER BRIDGE ON HIGHWAY. DAMPENER REPLACED AT DEALER, HAPPENED AGAIN AFTER TWO DAYS. 34,900 MILES.VERY DANGEROUS CONDITION.

MY TRUCK HAS BEGUN EXPERIENCE UNCONTROLLABLE SHAKING IN FRONT SUSPENSION WHEN AT HIGHWAY SPEEDS OF 60+ MPH IF I HIT POT HOLE OR BIG BUMP ON HIGHWAY OR INTERSTATE. I LOSE STEERING CONTROL IT HAS HAPPENED 3 DIFFERENT TIMES AND TOOK 10 TO 30 SECONDS TO STOP AND GET IT UNDER CONTROL AND ONLY WAY WAS TO SLOW TO LESS THAN 50 MPH ON HIGHWAY.

WHILE DRIVING AT A SUSTAINED SPEED OF 50 MILES PER HOUR I HIT A BUMP IN THE ROAD THEN EXPERIENCED VIOLENT SHAKING IN THE STEERING WHEEL "THE DEATH WOBBLE " AS OTHERS DESCRIBE IT. I APPLIED THE BRAKE AND STEERED IT OFF THE ROAD. I GOT OUT CHECKED ALL THE WHEELS AND SUSPENSION BUT EVERYTHING SEEMED NORMAL. I PROCEEDED TO DRIVE AGAIN BUT NEVER WENT OVER 45 AFTER THAT.

TL* THE CONTACT OWNS A 2018 FORD F-350. THE CONTACT STATED THAT WHILE DRIVING AT HIGHWAY SPEEDS, THE VEHICLE VIOLENTLY SHOOK AND VIBRATED AFTER DRIVING OVER A BUMP IN THE ROAD. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SHEEHY FORD LOCATED AT 5000 AUTH RD, MARLOW HEIGHTS, MD 20746 WHO REPLACED THE FRONT SUSPENSION DAMPENERS HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO THEN INDICATED THAT THE FRONT SUSPENSION DRAG LINKS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.