2023 GENESIS G80 Complaints

My car was diagnosed with burnt wiring causing the Complete front wiring harness needing replaced. The Company Genesis don’t want to repair/fix the problem or the Warranty company. The Service Manager Mr. Daryl has said this is a manufacturing defect issue. They have repaired several on this particular vehicle and somebody should cover it. If anything happens to me, I am suing or my Family will. Burnt wiring can cause a fire.

Description of Incident: The car was sold with a passenger-front Dunlop tire that suffered a critical structural failure where the tread rubber completely wore away, leaving the internal metal cords and plies exposed (visual evidence attached). I was unknowingly operating the vehicle in this hazardous condition for 136 miles of highway and local driving until the defect was fully identified on February 14th. Component Availability: The tire was removed from the vehicle on February 14th by an independent service center during the emergency purchase of four new tires. While the physical tire was left for disposal at the service center, high-resolution photographs of the failure are available and attached to this report for inspection. Safety Risk: The vehicle was sold in an unsafe and illegal condition (IL Vehicle Code 625 ILCS 5/12-405). The exposed structural metal plies created an imminent risk of a high-speed blowout or catastrophic tread separation, endangering both the occupants of my vehicle and other motorists. Confirmation/Inspection: The problem was confirmed by a certified technician at an independent service center on February 14th, who identified the tire as unfit for service. The selling dealer (Jidd Motors) was notified of a defect on February 6th but refused to replace the tire. This incident has also been reported to the Illinois Attorney General and the Illinois Secretary of State Police (Dealer Operations). Warning Symptoms: There were no warning lamps, TPMS messages, or symptoms prior to the physical discovery of the exposed metal. The tire maintained air pressure despite the severe structural compromise.

The contact owns a 2023 Genesis G80. The contact stated that after fueling the vehicle with gasoline, there was a strong fuel odor inside the vehicle. The failure persisted, and the contact stated that the check engine warning light became illuminated on the instrument panel. The vehicle was taken to the dealer, and the contact was informed that the failure was caused by the gas cap not being properly secured and closed tightly. The contact was also informed that the fuel tank might be overfilled, causing gas to splash down to the vapor lock, and the contact disputed the claim. Despite the dealer's diagnosis, the contact stated that the failure remained and that the fuel odor was smelled hours after fueling the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 41,700.

The contact owned a 2023 Genesis G80. The contact stated that a 2001 Ford F-350, pulling a tow trailer, ran a red light while traveling at approximately 50 MPH and crashed into her vehicle. The air bags did not deploy. The contact sustained injuries to her left side, arm, neck, and back, and medical attention was provided. A police report was filed. There was no reported fire. The vehicle was towed to an auto recovery site. The contact called an unknown local dealer who referred her to the manufacturer. The manufacturer was contacted, and they opened a claim. The failure mileage was 22,750. The vehicle was deemed a total loss.

The contact owns a 2023 Genesis G80. The contact received a notification of NHTSA Campaign Number: 24V282000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2023 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V282000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

For no reason whatsoever the front area of the sun roof has developed long cracks and I am concerned the entire sun roof may shatter above my head. No object hit or touched this sunroof at anytime

Our 2023 Genesis G80 electrified has been towed three times for the 12v battery or its electrical system. We have yet to drive the Genesis once. It is a safety danger which produces toxic smells in the interior and the trunk plastic gets hot to the touch. The interior was impregnated with the smell as the car was closed. Given the symptoms, the dealership refused to drive the vehicle for service and had it towed due to safety concerns. They attempted repairs three times, finding no error codes or answers the first two times. They returned the dangerous defective vehicle twice. On the third repair attempt, they stated the battery has a short circuit that is causing it to overheat to temperatures over 166 degrees. They also found the accelerator pedal and sensor assembly was out of specifications. Both were replaced, but they have been unsuccessful in getting the smoke/burnt smell out of the vehicle. It has saturated into all of the interior surfaces. Both are extreme concerns for fire risk as well as danger when driving since the accelerator pedal was not working as it should have been.

When using the I-Pedal feature the brake lights do not come on at any point when lifting off the accelerator pedal gradually. This certainly can cause the vehicle to rear ended if the following car is not paying attention. If you take your foot off the accelerator fully for full regeneration the brakes lights do come on. I was following my wife in her Genesis G80 EV and I noticed the brake lights not coming on. I did report it to both Genesis and the dealer but they did not know of any issue or could tell me when the brake lights should come on. This issue has been reported in the following article and it looks like it may be an issue with all the Hyundai Group EVs. https://apple.news/AyymCGI5gTlCa1ZeFW0jAxg

The contact owns a 2023 Genesis G80. The contact stated that after a routine maintenance, the “Service Required” warning light illuminated. The vehicle was taken back to the local dealer who was unable to reset the warning light. The vehicle was diagnosed that the computer in the back of the radio needed to be replaced. The part was ordered but was defective. While driving the Navigation system, door locks, and radio became inoperable. The vehicle was taken back to the local dealer where the part was replaced. While driving, the battery discharged message was displayed. The vehicle was taken back to the dealer but was not diagnosed or repaired. The dealer provided a loaner vehicle. The manufacturer was contacted and opened a case. The failure mileage was approximately 8,000.