2023 GENESIS GV60 Complaints

View complaints related to 2023 GENESIS GV60. The complaints found here are submitted by actual consumers with first hand experience. There are more than 60 complaints submitted for the 2023 GENESIS GV60. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2023 GENESIS GV60
    - Stafford, VA

    Sometimes after starting the car the instrument panels remain black and will not display properly for several minutes or unless the car is shutdown for a long period of time and restarted. Additionally, Genesis uses a fingerprint scan to verify who is driving the vehicle. After verifying my fingerprint the vehicle now asks me for a password even though I already verified my biometrics.

    Source: NHTSA WEB SITE
  • 2023 GENESIS GV60
    - Stafford, VA

    On my way to work while sitting in stopped traffic on I-95 i heard a loud pop and saw that my rear windshield glass had shattered and was being held together by the tint. I was 1.5 miles from the car dealer and pulled into their service center. Upon review of the glass the service center techs and collision center techs could not locate a point of impact that would cause the glass to combust the way it did and continue to crack while at the dealer.

    Source: NHTSA WEB SITE
  • 2023 GENESIS GV60
    - Stamford, CT

    At random occurrences during car startup, the instrument cluster remains blank and can take up to several minutes to “wake up”. Since no cluster-related information such as speedometer or safety and diagnostic lights is available at this time, the car remains un-drivable until it eventually resolves. Should it occur while the car is being driven, it can pose a significant safety risk as none of the vehicle’s warning lights on the cluster are available. This problem first began to occur after the latest OTA software updated, though it’s not absolutely clear if this is the cause of the issue.

    Source: NHTSA WEB SITE
  • 2023 GENESIS GV60
    - Fanwood, NJ

    Freon is slowly to leaking causing air conditioner to blow hot air. Genesis has confirm level has drop significantly every summer but unable to identify leak or fix the issue. This is an environmental and health hazard.

    Source: NHTSA WEB SITE
  • 2023 GENESIS GV60
    - Philadelphia, PA

    My car has malfunctioned under the following circumstances: While attempting to make an unprotected left turn at a traffic light intersection (there is no left turn only light) through active lanes of opposing traffic where there is no median lane and no protective barriers between opposite directions of traffic, my vehicle has executed emergency braking on 8 separate occasions. How it happens: I wait for the last opposing traffic car to clear out from the intersection and begin to make my left turn through the intersection. 10 feet into the intersection, where now I'm in opposing traffic lanes, the car initiates sudden and immediate emergency braking. The car is brought to a jarring complete stop and becomes immobilized, hitting the accelerator pedal does not move the car. The proximity sensors are going off, the blind spot sensors are going off, the collision warnings are going off and I am unable to move the vehicle for 3 seconds. Then all the sensors and warnings clear and the accelerator pedal starts to work again. Meanwhile, there is no car in sight. By the time I started making the left turn, the closest vehicle was about 30 feet behind me going the opposite direction in opposing traffic lanes. It appears my car's sensors are picking up the car that is behind me and thinks it is coming towards me rather than away from me while I have my turn signal indicator on. The car is trying to prevent a collision that it thinks will happen but in reality that car is going in the opposite direction and is well behind me. This has happened 3 times. Other times in the same exact type of turn, the car will initiate emergency braking that brings me to a 5 mph crawl and disables the accelerator pedal. So it brings me to a crawl and I lose the ability to accelerate while in the middle of an active intersection. This has happened 5 times. Inspected by dealership and corporate engineer 10 times. Several near accidents that would have hospitalized us. We have dashcam footage.

    Source: NHTSA WEB SITE
  • 2023 GENESIS GV60
    - Johnston, RI

    While driving down my driveway, heard a pop around the backseat on the passenger side. Right after received the following alert "Check Vehicle electric system", after driving the car for another 2-3 minutes received the following alert "Stop Vehicle and Check power supply" along with the car beeping aggressively when this came up. Returned to my house as felt unsafe to continue driving my car not knowing if the car will randomly die on me. Looking into this looks like it is associated with the ICCM which has been the subject of two recalls for which my car has had prior to this occuring.

    Source: NHTSA WEB SITE
  • 2023 GENESIS GV60
    - Chula Vista, CA

    I was reversing into my garage when I suddenly heard a loud audible pop from the back seat. I immediately knew that the High Voltage Fuse and the ICCU completely failed. A "Check Electric Vehicle System" warning showed on the dash and a "Stop vehicle and check power supply" warning appeared shortly thereafter. I noticed also that the car refused to charge with my Level 2 EVSE and the car kept saying a "Charging Unsuccessful" message. I checked my 12v battery with a multi-meter and it still showed 12.4 volts and slowly depleting. When the ICCU was functioning, it would show 14v (since it was charging the 12v battery). Furthermore, I checked with my OBD scanner any codes it would spit out and it was the dreaded P1A9096 code that a recent TSB recall check was for. I was completely up-to-date with the recall fixes and even had my ICCU software updated just 6 weeks ago and yet the ICCU still failed. Thankfully, this incident did not occur on the highway otherwise losing power on the highway can lead to an accident that can cause major injuries and/or fatalities.

    Source: NHTSA WEB SITE
  • 2023 GENESIS GV60
    - San Francisco, CA

    Completed safety recall 021G related to ICCU software update to prevent electrical loss two weeks ago. After completion, vehicle suddenly stopped charging in L2 outlets. Brought back in to service and diagnosed with blown fuse, which the recall was supposed to prevent.

    Source: NHTSA WEB SITE
  • 2023 GENESIS GV60
    - Columbia, MD

    The vehicle is advertised as supporting 48amp level 2 charging. After approximately one year of ownership, high amperage charging lead to overheating at the charging port, causing charging to produce errors and fail. Hyundai/Genesis released a software patch to detect overheating and throttle the amperage. This does not resolve the physical hardware that is overheating. This solution leaves the car in an unsafe operating posture where overheating could continue, leading to potentially unsafe circumstances when the vehicle is located in a garage attached to a home.

    Source: NHTSA WEB SITE
  • 2023 GENESIS GV60
    - Elmhurst, NY

    1. Navigtion wrong directions 2. The battery charge runs out too quickly *I said several times that the brakes and driver's seat belt were strange, seat belt wasn't locked no tighter If the seat belt did not work, there was no point in wearing it, so I experienced a big disappointment. so I ended up having it serviced for the second time, but the brakes are still working. One of the three recall problems with this car is the all wheel drive powertrain system, and it seems to be known as April 2023, but I signed a contract for the second car in September and it was finally fixed last month, which was February. The sign doesn't appear, but I can't confirm that it was fixed. The dealer who received the service was also incredible. Still tunes ?? sign on and off

    Source: NHTSA WEB SITE