2023 GENESIS GV70 Complaints

The forward collision warning comes on and the car completely stops. We are traveling and it happened twice on busy hwy. We were not hit but came perilously close both times. We took our car in for service and asked that they disconnect this because we have had the problem before. They said they did. It has find for about 2 months and now is starting again even though it’s supposedly disconnected. There is no warning before this happens.

I was driving down highway, no cars nearby. Heard a loud pop. Found a crack in the lower left portion of the windshield. No chip or rough spot outside or inside of window.

The windshield cracks and chips very easily. Long crack lines develop after windshield obtains a small chip from a small rock. This is the third windshield replacement in a year’s time. Windshield is too thin and could create a dangerous situation. Reported to my auto insurance company. Other Genesis GV 70 owners have reported similar problems

Dear NHTSA Safety Team, I am writing to report a potential safety-related defect involving my vehicle and to request confirmation that this concern is properly documented. I own a 2023 Genesis GV70. The interior door panel material on both front doors is peeling and delaminating under normal use. The material separation exposes loose and sharp edges on the door panels, creating a potential risk of cuts or injury to vehicle occupants and interfering with normal use of the door area. The condition appeared prematurely and has worsened over time. The dealership inspected and documented the issue but declined repair. No crash or injury has occurred, but I am concerned about the ongoing safety risk. Please advise if any additional information or documentation is needed. I have photographs available upon request. Thank you for your time and attention to this matter. Sincerely, [XXX] City/State: Chicago, IL 60619 Vehicle: 2023 Genesis GV70 Mileage: 47532 VIN: [XXX] Phone: [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Driving the car on 2 separate occasions in last 3 weeks when car suddenly stopped when driving and vehicle forward collision warning-braking light went on and car stopped in middle of the road and could not drive forward .The first time it lasted several minutes and then I was able to drive. Notified dealer and told it would be doubtful it could be duplicated and wash the car. The second occasion we were in the interstate highway when it suddenly stopped and forward vehicle collision warning-braking light came on.This was extremely dangerous situation being in middle lane of interstate and inching over to shoulder only with help from a car in right lane . Could not drive 3-5 feet and car would stop. Had to work way to shoulder of highway from middle lane. Called dealer for help and no return call. Went into driver's Manuel and disabled the forward collision warning system. (later told I would need to do this every time I drove)--- Dealer then evaluated and said a rock " may have hit the radar thru the grill and bent it". ( yet there was no signs of damage on grill or elsewhere)--asked to have it covered on warranty and denied , later being told that there was signs of " stress crack in lower front bumper that may have caused this. Overall unacceptable explanation and it appears to be happening to other GV70's when looking on social medial .. Was told it would cost about $2,500 to replace and not covered in warranty . This was a very dangerous occurrence while driving on the highway and could have resulted in a serious accident with nothing to warn that is might occur ( it was sudden and severe braking)

On two separate occasions over a 6 month span the emergency braking system engaged while entering an underground parking garage. There were no vehicles in front or behind. The vehicle immediately engaged the brakes forced the vehicle to stop. Fortunately there were no injuries. I have opened a case with the manufacturer. I have read on blogs that others have experienced similar ghost braking issues. In their case the manufacturer and service technician claimed since nothing was recorded by the vehicle, there was nothing to be done. It is unacceptable for there to be no record of the emergency braking system engaging. Out is a core life safety protection. This issue should be investigated by the NHTSA to force the company to reevaluate the safety of their products.

Large crack in windshield and also the side lite window without any impact from stone or road

While driving on [XXX] from Houston to the San Antonio area, I heard a loud pop and a crack appeared on my top drivers side windshield. I was not behind any trucks or close behind any cars as traffic was light. There was no lose gravel and I did not hear or see a rock or other incoming object. The crack immediately spread to more than 6 inches, and over 12 inches by the time I arrived at my destination. There was/is no small starburst from which the crack spread as is usual when rock or pebble hits a windshield. It appears as if the windshield just split. I have gone online and found many similar complaints for this model car, some having to replace windshields multiple times over a short period, both with OEM and after market windshields, with the dealership replacements and third parties like Safelite. I think this is a design issue causing stress breaks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The braking system of my 2023 Genesis GV70 has exhibited recurring failures, specifically the brake pedal and the ABS module. Since February 2025, the vehicle had ongoing brake pedal issues that required approximately 30 days of repair, during which the ABS module was replaced on April 24, 2025. The vehicle remains available for inspection in its current “as-is” condition as per manufacturer instructions until the Event Data Recorder (EDR) data is retrieved. On May 4, 2025—just 10 days after the ABS module replacement—the vehicle was involved in an accident. The unresolved braking issues likely contributed to the crash, directly endangering driver safety and that of others on the road. The dealer addressed the brake pedal and ABS issues during repairs, but no definitive resolution or independent confirmation has been made regarding the root cause. The problem persists as a potential safety hazard. The vehicle has been inspected by Progressive Insurance representatives. Initially, Genesis verbally approved my insurer’s certified third-party expert to retrieve the EDR data. However, Genesis reversed this approval and now insists that only their internal vendor may access the data, which could take 6–8 weeks—delaying independent investigation and resolution. This restrictive approach obstructs transparency and raises concerns about the integrity of the investigation. It has been three weeks since the accident and Genesis has yet to take steps to have the vehicle inspected or scheduled inspection. The police were involved at the time of the accident. Warning signs related to the brake pedal and ABS system appeared from February 2025, prompting the repair period and ABS module replacement. No new warnings appeared immediately before the accident, but the ongoing brake system issues clearly signaled a safety concern. Genesis has made no progress or scheduling effort, deliberately delaying while blocking my insurer from hiring a third party for timely investigation.

This was a certified (CPO) car purchased in April and on the first highway drive the front engine under cover (aka skid plate) came loose and rendered the car inoperable as it was violently flapping under the car and in danger of coming loose which would have caused significant road debris but also had the potential of destabilizing the car. On the road shoulder, I could see this large body piece was only held by 2 of the four fasteners and was also torn. The car is with the dealership of Genesis of Virginia Beach to have the part replaced after having the car towed there. The car just went through a 191 point Genesis CPO inspection and had no indications this large body piece would fall off or jeopardize my safety.