2023 GENESIS GV70 Complaints

I was sitting at a stop light waiting to make a right turn. When I pressed down on the accelerator the car just inched forward. I let off the gas and pushed the accelerator again and again before the car would accelerate. This has happened several times, once almost causing me to wreck. This has happened since the first month I purchased the vehicle. I have had it for a year

Was driving on the highway at 70 mph. Oil light came on, noticed it without any loss of power. Within the next mile the cars rpms started to increase very quickly with little pressure being applied to accelerator and power loss started to begin. As I tried to get over and get to the next exit the car completely shut off in the middle of the road with little to no warning or time to react. Very dangerous. Thankfully was still able to steer and brake. I called help and had the state trooper blocking me on the road until the tow truck arrived. Massive puddle of oil & fluid on the ground under car.

[XXX] At approximately [XXX] pm, while driving to Dallas, Texas, the car bucked numerous times while attempting to pass another car at approximately 65 mph. The GV70 then started to deaccelerate. The speed dropped to around 50 mph. I continued to press the accelerator, but the car would not accelerate but the engine was revving (RPM hit around 5000) and then dropped back down. I continued driving with the speed varying between 45 and 55 mph even with the accelerator floored. As I got closer to Dallas, I could get the speed up to 60 - 65 mph with the accelerator floored but then on any incline, the speed would drop back to 45 - 50 mph. I had to turn the hazards on several times as the speed was well below the other vehicles. There were no warning lights. I was able to get the GV70 into a dealer the next morning who kept the car for 2 days. They ran diagnostics and drove the GV70 but could not replicate the problem nor did the diagnostics sow anything. They thought that maybe the car reset when it was turned off. Issue has occurred multiple times since initial occurrence. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I purchased a new 2023 Genesis GV70 on [XXX] from the Genesis Janesville dealership. Within 3 months of driving the car, and less than 5,000 miles on the car, the breaks started to squeak. After approximately 8,000 miles, the all audio in the car malfunctioned and has not worked properly since. Additionally, I was driving on the interstate and the E brake engaged automatically (without engaging myself) and the car immediately deaccelerated from 75 miles to 35 miles within 3 seconds. Fortunately, it was early in the morning and there was no traffic, but if there was, it would certainly be life threatening. I immediately scheduled an appointment with Genesis dealership after the incident in Waukesha and dropped it off with their service team on [XXX]. The service manager (Derek) called me after dropping the vehicle off and noted that the emergency brake also malfunctioned when he was taking the car to the technicians. The service team indicated on [XXX] that they still have not found a solution to the audio issue. They also said they simply reset the car and after a 25 mile test drive the emergency brake did not go off and therefore the car should be safe to drive. Given the car has less than 10,000 miles and is already experiencing several issues, I strongly caution anyone from buying this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

We were driving up a mountain pass in a great deal of stop and go traffic. The engine died and a check engine light came on. It was difficult to get the engine started, but it did start. We called the genesis service line and they said that it was a warning and ok to drive but to take it into be looked at. We proceeded up the mountain pass slowly, but when we were out of traffic and needed to give the engine gas to accelerate up the hills, the engine would not speed up. We were driving on interstates where we could only go 25 mph up the hill when others were speeding by us driving 60+ mph so we had to drive with our hazards in the right lane and hope not to get hit. When going down the hills, the engine would speed up, but any hills meant the speed would decrease even when you were engaging the gas. According the warnings we receive via Genesis in my app, the problem was Diagnostic code P0087F0 and said it was powertrain and the subsystem was EMS. We took the vehicle into the dealer and they were unable to recreate the problem. They reset the computer to the manufacturer reset. The vehicle is available for inspection upon request. This should not be happening on a 2023 car with 5000 miles on it.

I purchased this vehicle on February 27, 2023 from Genesis Johnson of Cary. When driving the vehicle away from the dealership (less than 200 miles) between 2/27/23 and 3/4/23, I started smelling a foul odor that smelled like fumes, burning, stale water. I contacted the dealership regarding these issues. I purchased an extended warranty. I was told that they could not help me. I read my contract that stated I could take the vehicle to any authorized dealership. During the time I drove the vehicle, there was massive amounts of rain. I told my sales person (Jim) that I thought something was terrible wrong. I am a person with multiple disabilities and am diagnosed with De quervain's disease, peripheral neuropathy, costochondritis, anemia, asthma, chronic rhinitis, PTSD, OCD, anxiety, depression and ganglion cysts. I requested an accommodation regarding sterilizing/ replacing the cabin filters. The dealership refused. To date, I do not know where the vehicle is located. The owner of the dealership where I purchased it (Carl Johnson) was notified. He harassed / retaliated while I was being medically treated in Louisiana, North Carolina, Florida and Georgia. To date, they still have my down payment, and have taken the vehicle and will not tell me where it is. Their attorney, Lee C. Hodge, also bullied / harassed /retaliated against me and threatened me with fees. Genesis Johnson of Cary refuses to refund my down payment of over six thousand dollars. My medical bills are substantial. The attorney for the dealership (Lee C. Hodge) continues to refuse to provide documentation regarding why his customers refused to honor the warranty I purchased and service the vehicle. My skin, lungs, hands, fingers, legs, arms have been severely damaged because of this vehicle. The same day I took the vehicle for service, I literally was standing at the service desk taking medication to help me breathe. The service director, Lemar, at Capital Hyundai also threatened me.

While crossing through an intersection, the vehicle began to shutter and would not accelerate. I had just enough power to turn into a store parking lot where the vehicle lost all power, illuminated the battery warning light, and would not restart. After 30-45 minutes, the vehicle was able to start again using a jump box. I began a test drive around the parking lot and the vehicle shuttered again and lost all power while in the middle of the parking lot. At no point were we able to start the vehicle again however the battery continued to power the lights. Vehicle was towed to a nearby dealer. Prior to this there were a few instances where the vehicle either failed to start or failed to turn off after first pressing the Start/Stop button but I dismissed those as outliers since it would start up at the next activation. My vehicle lost power in the middle of a non-busy intersection and a quiet parking lot however this could've happened on a highway. Problem was confirmed by the nearby dealership Vehicle component has only been inspected by dealer No prior warning lights or messages other than what was mentioned.

No warning lights when there was a crack in the lower radiator causing loss of all coolant. Went into limp mode with no warning lights on the dash. Caused a near rear ender when in limp mode unbeknownst to driver.

While driving, instrument cluster and infotainment system both went dark. Car was still driveable, but speedometer remained fixed and did not reflect vehicle speed. Indicator stalk did not activate turn signals. Hazard button did not activate emergency flashers. Reset gesture (holding map+setup buttons) had no effect. After driving for a while, instrument cluster and infotainment system restarted, and several error conditions were displayed, including Check Forward Safety System, Check Smart Cruise Control, and Check Lane Departure System. Driver side power window and power seat are inoperable.

Engine, transmission/propulsion and or fuel system is impacted. Vehicle loses power and pressing the throttle doesn’t increase the engine rpms and or vehicle speed. It happens randomly at both city and highway driving speeds. It’s almost like the gears aren’t shifting or the vehicle doesn’t increase the speed. Sometimes a it would work fine after a key cycle. I’ve had a few instances of it and there’s no check engine light. I took a video of it from last night when it happened. It’s a big safety risk trying to pass other cars. On the freeway when it happens the vehicle doesn’t cross 60mph hour. It’s very delayed, and then if I cycle the throttle or change gears or downshift manually it’s jump 2000-3000 rpms and would still struggle to get past 80mph. I bought my vehicle in MI, noticed these issues on my current trip to FL. I intend to have a MI dealer diagnose it. Seems difficult without a check engine light or DTC.