2022 GENESIS GV70 Complaints

I was on 495 southbound and the car lost power, and almost crashed. I had a recall (low-pressure fuel PumP) but the dealer is not taking me because I am not the original owner of the vehicle, I went to Fitzgerald-Hyundai Genesis Subaru of Gaithersburg, and Mr. Brett Davis turned me out. Need to know who is going to fix my problem, sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I received a recall notice stating that Genesis will "replace the low-pressure fuel pump assembly". I scheduled the appointment for the replacement, however, the dealer informed me that they would inspect the fuel pump part number and if the recall applied then they would order the part number and once they receive the part they will call me to schedule a time to make the repair. The recall notice said it applied to my vehicle and that the remedy was to replace the fuel pump so I don't understand why they told me that they had to inspect it first and then order the part before making the recall repair. This only increases the time that my unsafe vehicle is on the road. Of course their inspection indicated that the fuel pump needed to be replaced since I had received the recall notice saying just that.

The contact owns a 2022 Genesis GV70. The contact stated while driving at an undisclosed speed and making a left turn, the vehicle lost motive power and failed to accelerate. The vehicle was towed to a dealer where it was diagnosed and determined that the low-pressure fuel pump needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 8,500.

I was driving my vehicle down a pier to the parking entrance for the USS Midway, 610 N Harbor Dr, San Diego, CA 92101, when for no reason my 2022 GV70, AWD, veered sharply (45 degrees) to the right and made violently contact with a cement block on the pier used to moor ships. I believe there was a failure of the right front suspension system. When I got out of the vehicle to inspect the damage I found some broken bushings on the ground. They were split in half. The right wheel was pushed back 18 inches. I collected all the broken parts and had the vehicle towed to Sun Road Collision Center, 7303 Clairmont Blvd, San Diego, CA 92111. I asked them to save all the broken parts of the suspension system. The USS Midway does have a film of the incident. I was trying to get them to release the video to me. I will upload the photos that I took. I was the only one in the vehicle and knew if that concrete block was not there to stop me I would have gone into San Diego Bay and possibly drowned. The damaged parts are at the Collision Center. I asked them if they saw anything unusual to let me know. I have filed a claim and told what I believe happened to my insurance company, USAA. No police report was filed since the incident occurred off the highway. Two members of the Miday safety team came and provided assistance to me until the tow truck arrived. There were no warning signs or any other indication that this accident was going to occur.

There were 3 incidents that have happened within a 2 week period driving this vehicle. 1. Driving in the middle of a 5 lane highway in busy traffic, car shut down. It almost caused a crash with me being hit from the back. 2. I was traveling around a deep curve, car stalled and was almost hit from the back by a transfer truck. was very thankful he could stop in time. I could not proceed to go to the right due to embankment. Very frightening. 3. Approaching a light that turned from red to green, car stalled at the light. It just cut off. It seems as if the company has no intentions on getting this problem fixed because it has almost been 3 months now since the recall. Does it take someone to be killed before they make the change to get these vehicles operable?

The engine shut off during driving on October 19th and October 21 2023. The Engine sputters and ceased while in traffic then flashed an "Engine Off!" Warning and made a grinding noise stopping. During the incident on October 21st I was in a heavily trafficked road and lost power at about 20 miles an hour, the resulting engine shut down almost got me rear ended by a vehicle moving much faster.

While driving my vehicle on multiple circumstances, the vehicle began having acceleration issues. This has happened while merging onto the highways and making turns. When it does this, you literally have to pull off the road because you can’t merge onto the highway at 25 mph without causing an accident. When it starts having acceleration issues, it will lock my speed and shoot my rpm’s to levels where it shouldn’t be, usually between 3-4, sometimes 5-6 while locking my speed between 25-35. It will lock your speed for 10-15 seconds and then it eventually will come to. It does not emit any sensors on the dashboard when it does this. My dealership has had my vehicle before to diagnose this issue, but due to it happening intermittently, it is hard to replicate it because it does not happen every single day. Prior to my dealership picking up my car this last time, it happened 4 times in a week but has happened 3 times since I got it back after they could not replicate the issue.

Random engine stalling creating safety incidents in traffic. Failure to diagnose the problem despite repeated attempts by 2 service depts.The problem became more frequent and severe until the car stalled and could not be restarted. Low pressure fuel pump assembly was replaced and the car is currently okay. This problem has cost me over 6 weeks use of my car and several dangerous traffic incidents.

Lane keeping assist veers out of highway lane when an unlined entrance- exit appears. Vehicle is looking for the right line and swerves out of the lane to find it. Could cause a collision with an incoming vehicle. 2nd part the vehicle shimmies down the highway for the same reason when space between dashed lines appear. Constantly correcting itself. Solution would be a recall to reprogram all Hyundai and Genesis vehicles with lane following to only look at the left lines.

The first incident I had occurred approximately three weeks ago. I began accelerating from a stop light when I felt something jerk. My car began to slow down and it would not accelerate. The car would not go over 20 mph per hour. This incident was extremely dangerous as I was on a highway that has a speed limit of 55 mph. I brought the car to the Genesis dealership. They diagnosed it as a bad fuel pump. I got the car back 3 weeks later (today 09/13/2023) and drove it about 10 miles before I experienced a similar issue. I was stopped at a red light when the car began to shake. The car would not accelerate over 15 mph. I brought the car back to the dealership to be looked at again. I will know more when they reopen tomorrow. These incidents are extremely dangerous especially on highways. I am scared to drive this car again for fear it will happen on the interstate or when I am unable to pull over. The replaced fuel pump did not fix the issue.