2022 GENESIS GV70 Complaints

Car has now lost power several times, including incident trying to cross multi lane road when it lost power and caused other vehicles to slam on brakes to avoid hitting me. The car lost power while merging onto interstate and vehicles had to avoid my car. It’s lost power just driving down the highway with cars swerving around me. I feel very unsafe but I need my car for work.

When accelerating from a stop the vehicle will hesitate to go, then begins to buck as if it is trying to go which causes a whiplash motion. The vehicle has also hesitated to go, then bucked then stalled on us during acceleration after a turn. Thankfully, we were on a street that was not busy at the time. The episodes are getting worse and more frequent but the dealership doesn’t seem to want to address the issue even though multiple videos have been sent to the service manager.

The contact owns a 2022 Genesis GV70. The contact stated that while driving at 10 MPH and attempting to come to a stop, upon depressing the brake pedal, the vehicle failed to come to a stop. As a result, the contact collided with the vehicle in front of him. The contact stated that the FWC system failed to activate prior to the collision. The air bags did not deploy. No warning lights were displayed on the instrument panel. A police report was filed. The other driver was transported via ambulance to be treated for undisclosed injuries. The vehicle was towed to a tow yard and later towed to an independent mechanic, where it remained. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 21,000.

Hello, I am writing to file a complaint regarding the seatbelt mechanism in my Genesis vehicle and to request an investigation into the issue. The seatbelt system in my car rapidly retracts with no slack. This excessive force can potentially cause serious injuries. Unfortunately, my family and I recently experienced a devastating consequence of this issue. On April 9th, 2022, we were involved in a rear-end collision. We would like to get an answer from if aggressive retraction of the seatbelt, could've resulted in the loss of our unborn child. We are heartbroken and concerned about the safety. We would appreciate your prompt attention to this matter, as we believe that addressing this issue could potentially save lives and prevent further tragedies. Thank you for your attention to this urgent matter.

The issue reported has been since day one having the vehicle. The hood shakes excessively, sometimes violently, while driving at highway speeds as well as at non-highway speeds if any significant headwind is present. This flapping creates uneven and unpredictable drag that affects the straight-line tracking of the vehicle under normal driving situations. These characteristics are exacerbated by turns at highway speeds and on surface streets on particularly windy days. As the hood rises, air enters the engine compartment and causes uneven pressure changes and an unpredictable swirling and turbulent flow of air that the vehicle is not designed to handle. These combined forces acting on the vehicle throw the lane assist, cruise control, and lane departure warning systems into fits. On more than one occasion I have had to 'fight' the vehicles inputs to stay on the desired track and to avoid departing the road. Aside from immediate safety concerns, the abnormal stresses imposed on the vehicle, components, and tires are causing wear at an unknown rate and a premature component failure is likely. Napleton Genesis attempted to adjust the hood on two occasions prior to claiming to put a new hood on the vehicle. After yielding no positive results, a remedy was sought by contacting Genesis Motor America. They claimed to not know of similar complaints. After several email and phone conversations the vehicle was sent to Pugi Genesis for another failed adjustment attempt. My suspicions that it is a design flaw relating to the 'Clamshell' design of the hood were confirmed by the contact below, who stated on a recorded line on Wednesday, March 22, 2023, that she received an email from 'the engineers' claiming that they are aware of the issue and that they will not follow up because 'it is fine'. She also admitted that she is aware of several GV70 owners that have made similar claims. BRIANNA National Consumer Affairs Genesis Motor America O: 1.833.462.8723 Ext. 65009

During a road trip, the GV70 only having about 5000 miles, a Check Engine light came on. Cause of said warning was fuel injector malfunction. The car still operated normally. Took in to Dealer repair shop after getting back home from road trip and Dealer had car for over 5 weeks to replace a fuel injector chip. Since replacing the chip, no other problems have occurred.

The contact owns a 2022 Genesis GV70. The contact stated while attempting to reverse, the vehicle launched forward without warning. The contact then shifted to drive and the back Over Prevention camera screen activated. There was also an abnormal sound coming from the vehicle. The vehicle was taken to the dealer and the dealer stated the battery was low and there was no coolant in the reservoir or radiator. The vehicle was repaired but the failure continued. The vehicle was taken back to the dealer but was not diagnosed. The manufacturer was not contacted. The failure mileage was 4,977.

Manufacturer Recall Number012G NHTSA Recall NumberAWAITING1 Recall StatusRecall Incomplete Summary HYUNDAI/GENESIS IS INITIATING SAFETY RECALL 012G TO ADDRESS A CONDITION PREVIOUSLY REFERENCED IN RECALLS 211/009G, 219, 220, 223, 229, 231, AND 238/011G REGARDING THE SEAT BELT PRETENSIONER. THIS RECALL INCLUDES CERTAIN, NEWLY IDENTIFED GENESIS VEHICLES BASED ON HYUNDAI/GENESIS' ANALYSIS AND TESTING USING RECOVERED PARTS ASSOCIATED WITH A KNOWN FIELD EVENT. FURTHER TESTING USING CRASH PULSE PARAMETERS SIMILAR TO THE KNOWN FIELD EVENT CONFIRMED THE SUBJECT GENESIS VEHICLES' SUSCEPTIBILITY TO MICRO GAS GENERATOR SEPARATION. HYUNDAI/GENESIS IS INITIATING THIS ACTION TO ENSURE THE SAFETY OF ITS VEHICLES FOR GENESIS CUSTOMERS. Safety Risk THE FRONT DRIVER AND/OR PASSENGER SIDE SEAT BELT PRETENSIONERS IN THE SUBJECT VEHICLES WERE INSTALLED CONTAINING PYROTECHNIC-TYPE PRETENSIONERS THATMAY DEPLOY ABNORMALLY DURING A CRASH. AN ABNORMAL PYROTECHNIC PRETENSIONERDEPLOYMENT COULD CAUSE METAL FRAGMENTS TO ENTER THE VEHICLE OCCUPANT COMPARTMENT, WHICH MAY RESULT IN INJURY TO VEHICLE OCCUPANTS. THE POTENTIAL FORTHIS CONDITION IS DEPENDENT ON VEHICLE CHARACTERISTICS, PRETENSIONER LOAD LIMITER SPECIFICATION, AIRBAG CONTROL UNIT LOGIC, CRASH DURATION, AND SEVERITY. Remedy REMEDY NOT YET AVAILABLE

My 2022 GV70 with only 7,025 miles started making a whining/grinding noise. Shortly after the drivetrain failed while driving the vehicle just after exiting a highway. The vehicle while moving forward every few feet would make a loud bang. While trying to reverse the vehicle the drivetrain was locked and vehicle would not move in reverse even in neutral gear. The service center after 2 months of "investigation" has stated the transfer case needs to be replaced but gave no details on what actually failed. Vehicle is still at the service center awaiting an ETA for part and repair. After reading several forums this seems to be on-going issue with failure of the transfer case with Genesis GV70 and possibly others. This is a safety concern and is a known issue impacting multiple vehicles that could lead to accidents. I believe this should be investigated by NHTSA.

The issue started 1/24/2022 9:30pm when the car steering wheel buttons features where off and 2 warning lights on. All self driving mode assistance where off. I took the car to Nashua Hyundai 140 Daniel Webster Hwy, Nashua, NH 03060 tel 603- 888- 8080, i believe was the week of the 31, and they ordered the 3 parts. They told me it was safe to drive the car. During Saturday 1/21 I drove to NYC to meet my cousins for my uncle funeral. I noticed that the car was slightly accelerating itself without no warning. On 1/22 Sunday returning home from NYC, I notice that I had to put the brakes more frequenty. On 1/27/2023, the 3 electric parts were installed and when leaving the dealer the car was not responding to the acceleration (it won run) and abruptly accelerated. Then at the highway US 3 South it started to reduce speed by itself (55/65 zone). Almost 2 car collide with me at the rear at they had to reduce speed abruptly. I returned to the dealer with the warning lights on. The technician plug the computer deffects detector and the system could not detect the error. The warning signs where off. He drove the car and there found the traction control coming on and off causing the car to accelerate and reduced speed by itself. I thought I was not going to make it as they were a lot of trucks near me when I was trying to drive and return to the dealer. I sworn to protect the public health since 2015, I am fulfilling that duty with this report to avoid preventable accident or death. I believe this car advance AI/ML system are blocking access to detection system to detect errors. Which could endanger findings of significant errors that can cause injuries or death while driving. All repairs documented are at the dealer and inside the car. The car still at the dealer as of today if you need to conduct an inspection 1/30,/2023. Also, the Genesis app is not recording malfunctioning until the dealer connect the system. [XXX] Cell [XXX] for any questions INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),