GENESIS Complaints

I was driving my Genesis GV 80 in January and in the Trac near my work and I came out of a s turn and the car seemed to over correct and lost power.. I hit a parked car and it was pushed onto 2 other cars .My front end was damaged and airbags deployed. My seatbelt jerked me and was damages . There have been recalls on this vehicle for fuel pump problem which causes crashes. There's been a recall in this vehicle for the seatbelt explodes. There's also a problem with the headlight doesn't work and it's full of water. The seals are bad in the headlight has not been recalled yet. I want Genesis to take responsibility for this accident and compensate me. I'm taking my car into the dealership today Las Vegas with Las Vegas Genesis to discuss this issue and have them take a look at this car. I don't feel comfortable with this car anymore. My insurance could be with Allstate and the car is still not fixed right . I mistakenly attached a photo of a VIN number for a different vehicle. Please omit photo 5832. That's my Volvo. There's nothing to do with this case. Sorry I didn't know how to remove it.

However, the oil pressure light seems to flash on and off when it wants too. After doing an oil change every 3,500k miles, it started to turn on recently. I’ve checked the oil and everything seems to be fine. I’ve seen multiple forums with others having the same defect and since the car is made in Korea, Korea has a recall for the same exact issue.Some people are being turned away from shops because of the location of oil pressure sensor but also cracking the aluminum the sensor sits in or in some the timing cover. Although the sensor only turns off when the car is higher rpm’s and driving, it’s still annoying to deal with when it’s a common defect with genesis but yet not a recall. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Breakers apply pressure even when fluid says it’s normal. Had it checked out, breaks go out super quick. The surround view cameras show four very prevalent blind spots. Seats micro adjust and inflate during all drive modes. Causing driver to move up or down slowing during the duration of the drive.

All of the surround view camera are very out of alignment cause 4 major blind spot in the safety feature

While at a stop sign on a hill the brakes failed. Brake pedal released and sunk to the floor while pressed at a stop sign. I lost control of the car and had to swerve to the opposite side of the road to avoid collision. I then attempted to engage the emergency brake but that failed as well. The car rolled through a red light after which I put the car in park in an effort to stop the vehicle before running the next red light. The car came to a jerking stop after I put it in park. At the time of brake failure, warning alerts activated on the dashboard. “Stop vehicle and check brake system.” After I was finally able to stop the car I called roadside assistance and had the car towed to the dealership for assessment and repairs.

I feel there is a flaw in mechanical and electrical. There is no emergency release from the outside of vehicle to get to the battery. The battery went dead I had to crawl from the front seat.(locks were dead as battery was dead) all the way to the rear hatch to release the lever to open the hatch to get to the battery. There were no outside mechanisms to get to the battery once the battery is dead. How is this safe.

The vehicle transmission went out randomly on the freeway , it’s 2022 , there was no lights indicated that anything was wrong. The vehicle is new and the manufactured doesn’t want to pay for it or help with it.

Sometimes after starting the car the instrument panels remain black and will not display properly for several minutes or unless the car is shutdown for a long period of time and restarted. Additionally, Genesis uses a fingerprint scan to verify who is driving the vehicle. After verifying my fingerprint the vehicle now asks me for a password even though I already verified my biometrics.

On my way to work while sitting in stopped traffic on I-95 i heard a loud pop and saw that my rear windshield glass had shattered and was being held together by the tint. I was 1.5 miles from the car dealer and pulled into their service center. Upon review of the glass the service center techs and collision center techs could not locate a point of impact that would cause the glass to combust the way it did and continue to crack while at the dealer.

The problem occurred while the engine was on, but I was idle in the drive thru of a local pharmacy. The car had been placed in park, but engine still running while waiting at the window. Suddenly, the car began to shake and multiple indicator lights illuminated then the car completely died. No indicator light was illuminated before this issue. I had driven the car on the interstate to and from a doctor’s appointment in a different part of town that morning with no discernible issues. The car smelled strongly of gas. I was able to restart the car to move it to a safe location for towing, but the engine struggled to start and the car continued to shake violently and more gas smell came from the car. It was turned off as soon as possible and it is now at the dealership for diagnostics and repair. There was a recent recall on my vehicle for a faulty high-pressure fuel pump. My car did not have a check engine light on and did not display the appropriate code to have the fuel pump replaced, so I only received a software update. Because the issue with the recent recall was sudden loss of power that could potentially cause a wreck, I feel that this issue is likely related to the same fuel pump problem but was missed under the previous guidance for repair. In this case, I was lucky it happened while sitting still instead of while I was on a major interstate, or I could have been seriously injured.