GENESIS Complaints

The contact owns a 2017 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I was sitting at a stop light waiting to make a right turn. When I pressed down on the accelerator the car just inched forward. I let off the gas and pushed the accelerator again and again before the car would accelerate. This has happened several times, once almost causing me to wreck. This has happened since the first month I purchased the vehicle. I have had it for a year

NHTSA Recall Number 24V-107 I received notice of this recall in February. I was warned of a fire risk. I keep calling the dealer and reaching out to Genesis corporate and no remedy is available. It has been several months and this is unacceptable given the safety risk.

When turning, steering wheel sticks and does not return to center. It is necessary to use some additional effort to force the wheel back to center. No warning lamps or diagnostic trouble codes. Clear safety issue that has been documented by numerous other owners of the Genesis G80, and a known issue by Hyundai Motors / Genesis, as they will replace the Rack Mounted Motor-Driven Power Steering Assembly under the manufacturer's warranty. My vehicle is a few months out of warranty, with estimated repair cost of approximately $5k. For all owners of a 2018 Genesis G80, the warranty should be extended to cover this defective part, or a safety recall instituted. See Genesis TSB # 20-ST-004HG.

The contact owns a 2017 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Car as purchased new has a loud downing sound that makes it difficult to hear traffic around you. When it happens, it scares the crap out of you. This could lead to an accident. Would like to add video to show how un-safe it it.

The contact owns a 2018 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

It’s been 4 months since the recall came out about the starting wire and nothing has been remedied.

The contact owns a 2019 Genesis G70. The contact received notifications of NHTSA Campaign Numbers: 24V107000 (Electrical System) and 24V191000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available for campaign number: 24V107000. Parts distribution disconnect for campaign number: 24V191000.