GENESIS Complaints

Intermittent low oil pressure light (at low RPM) TSB issued for Korean customers, not for US Customers.

The contact owns a 2020 Genesis G70. The contact stated that while driving at an undisclosed speed, the traction control, ABS, Auto Hold, and motion sensor warning lights were illuminated. The vehicle was not diagnosed or repaired. The dealer was notified of the failure and an appointment was scheduled. The manufacturer was notified of the failure and the contact was informed that the VIN was not under recall. The failure mileage was approximately 57,146.

After my test, here's what I found: If the cruise control is Off and you press and hold the cruise control button for more than 2 seconds, the speed limit function activates as indicated by the "Limit" indicator on the multi-function display. In this mode, if the vehicle speed exceeds the limit speed and you press on the gas, the power is immediately cut off, and you can't accelerate. If the vehicle exceeds the limit speed, a warning bell will sound, and the speed will flash and power is cut when pressing on the gas. If the cruise control is ON, and you press and keep holding the cruise control button, sometimes the car will begin to slow below the set speed and continue to slow, even after releasing the cruise control button, and sometimes the cruise control will remain engaged after releasing the button. In this scenario, if you press on the gas to accelerate, the power is cut out and nothing happens even though you are below the limit speed. To restore power, you have to press and release the cruise control button to deactivate the cruise control. It's as though the cruise control gets into a mode where it won't hold speed, and pressing on the gas does nothing. This seems like a software bug. The above scenarios only happen when the cruise control is ON. Power is always available when the cruise control indicates that it is not activated or when in "Normal" (non-limit) mode when active. It seems counterintuitive that accelerating manually by pressing on the gas is overridden when in the "Limit" mode. I don't know if this is a design feature or a flaw. The vehicle lost power several times in traffic - and at that time do not believe the cruise control was being used The dealer says they cannot ascertain the problem and have referred it to an executive higher-level

Seat belts. The rear passenger seat belt would not release. Replaced by dealer. 11-9-2021. Rear view mirrors: The rear view mirrors will not deploy from the folded position making them useless. A safety concern until they are repaired. 2-21-2023

The contact owns a 2021 Genesis GV80. The contact became aware that the VIN was included in Hyundai Campaign Number: 012G, however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer Recall Number012G NHTSA Recall NumberAWAITING1 Recall StatusRecall Incomplete Summary HYUNDAI/GENESIS IS INITIATING SAFETY RECALL 012G TO ADDRESS A CONDITION PREVIOUSLY REFERENCED IN RECALLS 211/009G, 219, 220, 223, 229, 231, AND 238/011G REGARDING THE SEAT BELT PRETENSIONER. THIS RECALL INCLUDES CERTAIN, NEWLY IDENTIFED GENESIS VEHICLES BASED ON HYUNDAI/GENESIS' ANALYSIS AND TESTING USING RECOVERED PARTS ASSOCIATED WITH A KNOWN FIELD EVENT. FURTHER TESTING USING CRASH PULSE PARAMETERS SIMILAR TO THE KNOWN FIELD EVENT CONFIRMED THE SUBJECT GENESIS VEHICLES' SUSCEPTIBILITY TO MICRO GAS GENERATOR SEPARATION. HYUNDAI/GENESIS IS INITIATING THIS ACTION TO ENSURE THE SAFETY OF ITS VEHICLES FOR GENESIS CUSTOMERS. Safety Risk THE FRONT DRIVER AND/OR PASSENGER SIDE SEAT BELT PRETENSIONERS IN THE SUBJECT VEHICLES WERE INSTALLED CONTAINING PYROTECHNIC-TYPE PRETENSIONERS THATMAY DEPLOY ABNORMALLY DURING A CRASH. AN ABNORMAL PYROTECHNIC PRETENSIONERDEPLOYMENT COULD CAUSE METAL FRAGMENTS TO ENTER THE VEHICLE OCCUPANT COMPARTMENT, WHICH MAY RESULT IN INJURY TO VEHICLE OCCUPANTS. THE POTENTIAL FORTHIS CONDITION IS DEPENDENT ON VEHICLE CHARACTERISTICS, PRETENSIONER LOAD LIMITER SPECIFICATION, AIRBAG CONTROL UNIT LOGIC, CRASH DURATION, AND SEVERITY. Remedy REMEDY NOT YET AVAILABLE

The oil pressure light comes on intermittently - often at low RPMs and then goes away at higher RPMs. It is a very expensive repair and appears to be just due to a faulty oil pressure sensor. The light causes issues because it covers up whether there is another more serious problem that needs attention.

245/40 R20 (FRONT) 275/35 R20 (REAR) The two front and one rear tire experienced sidewall failures within the first 25,000 of use. The tires have been disposed. I thank god that the failures did not occur at highway speed which could have caused serious injury to me and other motorists. There were no warning before the tire failures. After the third failure occurring on 2/12/23, I changed all four tires to Michelin Pilot Sport All-Season.

Purchased the car 1/28/2023 and drove it off the lot with 20 miles on the odometer. Within the first 15 miles and merging onto a freeway, the motor cut out and we were almost rear ended. The sudden loss of power nearly caused a significant accident. We replicated the issue several times. We took the car to the dealership in our home state. We were told it was a fuel pump and water pump issue and they were seeing it in about 20% of the new cars. As of 2/17/23 we are still without our new car as it has been at the dealership since waiting for new parts. The dealership and the manufacturer knew of this issue and continued to sell and let people drive off their lots in potentially unsafe cars.

My 2022 GV70 with only 7,025 miles started making a whining/grinding noise. Shortly after the drivetrain failed while driving the vehicle just after exiting a highway. The vehicle while moving forward every few feet would make a loud bang. While trying to reverse the vehicle the drivetrain was locked and vehicle would not move in reverse even in neutral gear. The service center after 2 months of "investigation" has stated the transfer case needs to be replaced but gave no details on what actually failed. Vehicle is still at the service center awaiting an ETA for part and repair. After reading several forums this seems to be on-going issue with failure of the transfer case with Genesis GV70 and possibly others. This is a safety concern and is a known issue impacting multiple vehicles that could lead to accidents. I believe this should be investigated by NHTSA.