GENESIS Complaints

The unit present for 2 time a fog head lamp.first was the pasenger side.now the driver side.

Since it was new, my 2019 Genesis G70 Twin Turbo with AWD has had occasional long hesitation (it happens every couple of days) when I step on the gas, lasting anywhere from 3 to 10 seconds. It happens from a stop, and also at times when the car is going 5-10 mph. The motor has been fully warmed up when this happens. When you step on the gas, the motor is still running but there is no response, no increase in engine rpm, then after a hesitation of up to 10 seconds, it kicks in with a sudden surge of speed. No warning lights come on. Needless to say, this is very dangerous when attempting to pull out into highway traffic, or simply maneuvering around in parking lots or normal traffic conditions. The danger is not just the failure to move, but also the sudden unpredictable lurch forward when it "catches". I brought it to the dealer several times, but it never hesitates when they have it, and they see nothing wrong. The car was scanned by an independent mechanic and he found no codes or any indication of a problem. I tried shutting off Electronic Stability Control but it didn't help. It happens in all modes, including sport mode. This is a continuous issue. The car currently has 12,505 miles on the odometer.

I purchased my car in 1/2022. Starting 4/23/2022 through 10/27/2022 the CAR ALARM has activated itself approximately 100 times. Usually the key fob can stop the alarm, but several times the vehicle must be driven away or moved to stop the alarm sound. I took the car to the dealer on or about 4/12/2022 to search for the problem. After 1 week, the dealer advised it found no problem, but replaced a rear sensor and returned the car on 4/19. On 4/23/2022 the alarm problem began again. After my local Irvine, CA dealer refused to take the car back for repairs, on 5/16 I made a written complaint to Hyundai Claims. Since then, the alarm has activated without cause repeatedly. On 9/2/2022 with Claims approval, I left my car with Cerritos Genesis. On 9/15/2022, my LOANER G80 alarm activated itself without cause. On 9/23/2022 I picked up my car, after the dealer reported it found no problem. On 10/27/2022 the alarm reactivated itself twice, before I moved the car out of my hearing.

On 3 occasions while driving under 30 mph with no proximate vehicles my car suddenly began to intermittently brake and the dash flashed "collision warning". In two of them, I was able to pull over and turn off the car and restart--the problem did not repeat. In the third instance I kept driving (bucking along at 10 mph) and after about 50 yards the warning went away. The dealer ran a scan and cannot find an issue. They tell me they have to see it while it happens. The car may be at the dealer for months as they will be driving it to see if they can replicate the issue.

The contact owns a 2017 Genesis G90. The contact stated while driving 60 MPH, the vehicle inadvertently stopped while the accelerator pedal was depressed. No warning lights were illuminated. The vehicle was towed to the dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 47,433.

There is a golf ball size indentation on the black border of the windshield with 6-18-33" cracks extending to the mirror with glass shards covering the dash. There was not other vehicles or rock at the incident. We have a friend who has a 2022 GV 80 and has had three rock hit her windshield to chip and that have caused cracks the entire width of the windshield. The car was purchased on 9/5 with approximately 700 miles.

Randomly, infrequently when driving at highway speed with both hands on steering wheel get alarm and message to keep hands on steering wheel. I momentarily release and re-grip steering wheel and sound and message eventually disappear. No pattern as to when this occurs except at highway speeds.

INCIDENT: Saturday, October 8, 2022 @ 5PM Sawyer Rd. and Red Arrow Highway, Sawyer, MI Driver: Peter LovelandMileage: 1,540 •Loss of power, unable to accelerate while turning north (right) on Red Arrow Highway from a full-stop on Sawyer Rd. •Electric motor noise; whirling or clicking sound •Right Turn Blinker, Lane Keep Assist (LKA) and Lane Follow Assist (LFA) active •Traveling less than 10mph, able to pull to side of road. Placed car in Park and then back to drive again. Unable to accelerate above an estimated 10mph. •Pressed Genesis Connected Services button and agent recommended restarting engine. •Engine restarted; placed in Reverse first for a short distance and then placed into Drive. •Able to accelerate to road speed of 55mph and returned home.

The front Windshield has an indentation the size of a golf ball below the seal and above the hood and cracks that extend 12- 18 " beyond the golf ball size indentation. There was no other vehicle, no rock, traveling below the speed limit at 55 on a Friday afternoon on Route 12 from Wimberly, Texas.

THE DOORS ON THE VEHICLE EITHER REAR OR OTHER WILL NOT OPEN FROM OUTSIDE OR INSIDE AND PERSON CAN GET TRAPPED IN THE SEAT. PROBLEM HAS BEEN RECOGNIZED BY DEALER AND MANUFACTURER HYUNDAI. HYUNDAI HAS EXTENED RECALL WARRANTY BUT NOT FOR THERE SISTER COMPANY GENESIS WHO HAS SAME PROBLEM. INSPECTED BY DEALERSHIP AND CASE NUMBER PROVIDED BY GENESIS # 20424715 NO WARNINGS GIVEN AND HENCE NO ABILITY TO PREVENT THERE ARE NUMEROUS CARS WITH SAME DEFECT