GMC Complaints

On Christmas Day while driving on the highway, I noticed a ticking sound coming from the engine. Our 21 Yukon Denali just hit 85,000 miles. I first noticed the traction control light was became disabled and then the check engine light started flashing. The sound escalates when you step on the gas. It appears that the lifters and cams are damaged on the vehicle and had to be towed to a dealership were it currently waits to avoid further damage. I was advised by the dealership that this particular vehicle is not part of the engine, recall notice, but heard that they might be expanding vin numbers to the recall as more incidents occur. They did confirm that the lifters and Cam’s are the issue.The vehicle has had a great maintenance record and was just at the same dealership five weeks earlier for oil change.

2021 gmc purchased brand new Truck had complete engine failure lifters and rods were replaced at 7000 miles under factory warranty lost complete engine power GMC says we are not on any recall and they refused to buy back the truck or give me an extended warranty they said this year 2021 with 5.3 doesn’t have engine issues.

Motor was chugging took to a dealership on march 22 was told I had a collapsed lifter I was told my cost would be 4800 gm would cover half which was fine then when the work was done the dealership took it for a test drive while they were on the test drive the motor locked up they originally told me it was a cam bearing later I found out through paperwork that was emailed to me that it was a main bearing which is consistent with the recall but my vin number hasn’t came up it’s a 2021 gmc sierra 1500 with a l87 6.2 and it cost me 6200 I was 10,000 miles out of warranty

I own a 2021 GMC Sierra 1500 equipped with the 6.2L L87 V8 engine and 10-speed transmission. The vehicle exhibits the following issues: Persistent lifter ticking noise audible from the driver-side wheel well, even when the engine is warm. Rough idle that is noticeable at stops and low-speed conditions. Transmission shifting problems, specifically harsh or delayed shifts when downshifting from 3rd to 2nd gear during deceleration. These symptoms raise concerns about potential lifter failure and transmission defects. I am aware of GM’s recall (25V-274) and NHTSA Engineering Analysis EA25007, but my vehicle’s build date (January 2021) currently falls outside the official recall window. Given the similarity of symptoms to those under investigation, I believe my vehicle may be affected by the same defect. Safety Concern: The rough idle and shifting hesitation could lead to unexpected loss of power or unsafe driving conditions, especially during deceleration or merging. Request: Please include this complaint in EA25007 and consider expanding the recall to cover earlier builds. I am willing to provide service records, videos, and additional documentation upon request.

Driving on highway at 60mph while towing a travel trailer and the rear tires briefly locked up, the check engine light came on with an explanation mark (!) and the dash displaying a major warning. The truck went into "limp mode." Computer code read P0747. Dealer confirmed issue and replaced valve body. Truck had 22,000 miles. Appears 2023 vehicles should be added to the original recall for long-term warranty protection.

My vehicle experienced a sudden and complete loss of OnStar and telematics functionality during or immediately following a routing/software update. I had taken my vehicle in for my engine recall and noted another software update was required and specifically was told by multiple service members over the phone that the onstar services/telematics module was impacted and this update should resolve it. After some initial research it appears this is related to N212331730, which impacts OnStar and telematics services. I brought the vehicle to an authorized GMC dealer for the recall. After inspection, the dealer informed me that the telematics control module has failed and must be replaced. This failure resulted in the loss of all OnStar safety-related services, including emergency response and vehicle communication features. The failure appears directly related to the recall condition or software update process, yet I am being told the module replacement is not covered. This creates a safety concern because emergency communication systems required for crash response and roadside assistance are nonfunctional. I am concerned that the recall remedy may be causing or accelerating telematics module failures and that affected vehicles may be left without critical safety systems unless owners pay out of pocket.

I live in Illinois, my 2019 GMC Sierra 1500 SLT has 51,318 miles on it as of 12/31/2025. What component or system failed or malfunctioned, and is it available for inspection upon request? Engine Oil Cooler hose line detaching from crimp - small oil leak currently. Not yet fixed. Available for inspection. How was your safety or the safety of others put at risk? If this component fails, all oil from the vehicle will be lost and inoperable. This could cause a traffic accident, especially if towing a load. Has the problem been reproduced or confirmed by a dealer or independent service center? Confirmed by an independent service center. I will be taking my vehicle to the local GMC service center for additional confirmations. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, but GM has acknowledged the issue through these customer satisfaction surveys (CSP XXX/ XXX). Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There has been no failure yet. A small oil leak was found on my garage floor. My issue is that this is a known issue in cold weather climates. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

First occurrence in September 2015. Rear lift gate acted abnormally, when I was parked,y son opened the lift gate using the normal door handle button, it raised, but as he was loading it lowered onto him. He is small, I had to get out and pull it off of him, it went up and down a couple times and then closed. You cannot stop it from closing down on you if you are trying to load or unload into that compartment. We have had to stop using altogether.

November 12, 2025 - Turned on car and immediately noticed multiple system failure notices and very slow ability to brake. Immediately took to dealership - said battery needed to be re-charged. December 9, 2025 - turned on car and once again immediately noticed multiple system failures and very slow ability to brake. Failures were "Brake System Failure, 43 MPH Top Speed, Forward Collision System Unavailable, Service Brake Pad Monitor, Service ESC, Service Traction Control, Service Sterring Column Lock" Immediately took to dealership. Over the last 25 days in service all the dealership has told me is that their master technicians have looked it over and do not know the root cause. They are waiting for a new technician from GM. They also have another Yukon at the dealership with the same safety symptoms. No issues with the car prior to these two instances of failures. Car should not be driven.

We have a 2018 Yukon with a 6.2. It has 70,000 miles on it. We have taken very good care of it and changed the mobil oil less than 5,000 mile intervals. The engine is making a terrible knocking noise. We stopped driving it the minute it started. We put it on a trailer and pulled it home and it has not been started since then. We had no warning lamps or messages to alert us of an issue. We have not had it to a dealership yet to have it inspected as we are pretty sure it is the same issue that other 6.2 engine vehicles are having. This vehicle has been well maintained. We are hoping that this year/make/model will be included in the recall for a new engine as that is what ours will be needing. It is very disheartening that you spend that much money on a brand-new vehicle, and it does not have very many miles on it and the engine fails.