GMC Complaints
View complaints related to GMC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 GMC CANYON- Arlington, TX
The contact owns a 2020 GMC Canyon. The contact stated that while her son was attempting to park the vehicle in a parking garage, there was a loud screeching sound coming from the vehicle while depressing the brake pedal. The contact's son used excessive force to depress the brake pedal, and an unknown warning light illuminated. Due to the failure, the vehicle was towed to an independent mechanic, where the vehicle was diagnosed with a vacuum pump failure, which caused the end of the cam shaft to fracture. The contact called several dealers and was informed that the cam shaft was on backorder. The contact stated that one of the dealers stated that the failure was a common issue resulting in the part being on backorder. The manufacturer was also notified of the failure and referred the contact to the NHTSA Hotline. The contact was informed that only the NHTSA could place a recall on the vehicle. The cam shaft and vacuum pump had been repaired. The failure mileage was approximately 80,000. The VIN was not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2022 GMC TERRAIN- San Antonio, TX
Front drivers side wheel makes a clicking/popping noise when turning to the right.
Source: NHTSA WEB SITE -
2020 GMC SIERRA 3500- Phoenix, AZ
Known defect with 2019 and now 2020 GMC sierra trucks. Design was updated for 2021+ which has corrected the seal failure defect. GM has issued a service bulletin to dealers about how to repair the problem. Back window is leaking water. Defective seal noted by GM. GM is only covering the cost of repair if. Vehicle is still under 3/36 warranty. If outside your warranty cost from dealer to owner is $2500 to $6000. A known design failure GM recognized and took steps to change the design for future. Vehicles but will not stand behind vehicles that have this defect. Would like the cost to the repair fall back to GM to cover. Bulletin # 18NA383 [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2025 GMC SIERRA 1500- Winter Garden, FL
The engine seized and locked up leading to a catastrophic failure of my three month old 2025 GMC Sierra Denali at approximately 3,181 miles. The engine, the 6.2L V8, was listed as a recall engine by GM for model years 2021-2024. My 2025 allegedly "passed inspection" yet had the same catastrophic failure. The vehicle engine made loud noises and it sounded like parts were breaking. The vehicle no longer starts and had to be taken via flatbed to the dealership where I was informed the engine had to be replaced.
Source: NHTSA WEB SITE -
2025 GMC SIERRA 1500- Austin, TX
Backup camera is not usable at night, you cannot see anything on the camera unless it is a brightly it area. This causes safety concern for people and property. Dealer confirmed no issues with the camera and that is how it is. Had to add external light to ensure I could see at night.
Source: NHTSA WEB SITE -
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2017 GMC ACADIA- Cincinnati, OH
Driving down the street and I heard a extremely loud drop. The transmission went out with no warning or even indication of trouble. The vehicle ran very smooth until that point.
Source: NHTSA WEB SITE -
2015 GMC SIERRA 1500- Buckhannon, WV
Transmission failed at 110k miles roughly. Safety was put at risk due to this happening on a highway. Yes, transmissiom was replaced by a local repair shop, the means of failure was identical to thousands of vehicles in this model year failing prematurely. No it wasnt inspected by the dealer. No there was no warning light, we were going up a hill and it failed.
Source: NHTSA WEB SITE -
2025 GMC ACADIA- Taveres , FL
We had complete brake system failure while driving the car on the highway. The brakes went all the way to the floor when applied and we came inches going into fast moving oncoming traffic before the vehicle stopped. I had to push the break with both feet with all the strength I had to get the brakes to respond at all. The brake assist failure warning light came on and another warning light came on that said SERVICE ESC. I have this on video. This was the first time the warning lights have ever come on. It’s a brand new 2025 car with only 800 miles on it. We were advised by the dealership who sold us the car to get OnStar to tow the vehicle to our local GMC dealership where we bought the car. When the car was hooked up to the diagnoses machine it said brake system failure. I have not received any invoices or paperwork to send you at this point. All I can upload is a video of the warning lights that were appearing on the dashboard after the incident.
Source: NHTSA WEB SITE -
2020 GMC SIERRA 1500- Delray Beach, FL
The contact owns a 2020 GMC Sierra 1500. The contact stated while driving approximately 40-60 MPH, the transmission hesitated while depressing the accelerator pedal. A dealer was contacted. The vehicle was taken to the dealer and was diagnosed with transmission control module (TCM) failure. The contact was informed that the TCM needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V797000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 75,200.
Source: NHTSA WEB SITE -
2023 GMC ACADIA- Farmville, VA
The contact owns a 2023 GMC Acadia. The contact stated that the vehicle was taken for maintenance, and the tech informed the dealer that the passenger’s side rear suspension toe link needed to be replaced. The vehicle was taken to an independent mechanic who confirmed that the passenger’s side rear toe link needed to be replaced. The vehicle was repaired. The contact stated that no warning lights were illuminated. Upon further investigation, the contact related the failure to Manufacturer's recall number: N222364330; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was 42,101.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE