GMC Complaints

When traveling out of town on the interstate approximately 70/75mph. Part of our hood/trimming deluged scraping our hood and nearly Colliding with two other vehicles. Not something that is common and seems to me a manufacture defect that GM is trying to wipe their hands of and I will not stand for that. I have been trying for about a month to get GM to repair this odd phenomenon. However they continue to give me the complete run around. It’s been absolutely impossible to get a hold of anybody the dealership will not help me. I keep receiving email from Gm saying they attempted to make contact but, I did not answer my phone. I have my phone on me at all times I have received no voicemails from them. I write and called them back. I haven’t received a return call/voicemails, or email. GM originally refer me back to the dealership when the dealership will not help me. They originally said they will order the part. I have to pay for the part and they will pay for labor. They contacted me when they had the part in hand supposedly. I sat at the dealership for three hours today for them to tell me that part was not correct and that they can’t cover it and that I would need to cover it , I am tired of the games and I want my vehicle fixed. I have been left with no choice but to file complaint.

We received a "important safety recall" notification letter from GMC in June 2023, informing us that there is a safety issue with the driver's side airbag. The recall reference number is N232404980. This recall calls out a potential hazard for metal fragments to pass through the airbag, which may result in injury or death. As of today, May 29, 2024, it has been almost a full year since we have received this notification, and there is still no resolution. I have called GMC directly, and was advised to "keep checking until a repair solution is available". Given that the cause of the recall can result in injury or death, a timeline of a year (or longer) to repair this issue is completely unacceptable. Someone needs to hold GMC accountable, and pressure them to make the repair for this recall available immediately. It is unacceptable that drivers of the impacted vehicles are expected to drive with a potentially dangerous (or fatal) recall, with no timeline of resolution. I expect the NHTSA to hold GMC accountable, and demand an immediate resolution to all vehicles impacted by recall #N232404980.

Over the past few years squirrels have eaten through the fuel line of the truck just above the fuel tank multiple times. As soon as the ignition switch is turned on fuel gets pumped out very near the exhaust system. The driver may not notice anything wrong immediately causing a very real fire risk. Today is the fourth time I have experienced this issue with this truck.

Service brake brake system comes on randomly. have to hit reset when driving. constantly

The wiper blade motor is defective. While driving during a storm the wiper blade motor stopped working on the delayed and low settings. This was a safety issue while driving. I took my vehicle to get looked at a GM Dealer to look at the vehicle. My vehicle is only 3 years old and should not have issues with the wiper blade motor.

Audio intermittently goes out. This includes radio sound, OnStar blinker indication sound, audible safety warnings and pedestrian alerts.

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 GMC Yukon. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond and jolted while responding. There was no warning light illuminated. The vehicle was taken to the dealer and an independent mechanic; however, the failure could not be duplicated. The contact stated while driving 65 MPH, the vehicle decelerated to 25 MPH independently while the RPMS were significantly high. The contact depressed the accelerator pedal, and the engine revved. The vehicle jolted and accelerated to 65 MPH; however, the failure recurred. The contact depressed the accelerator pedal and the vehicle resumed speed, then the vehicle jerked and lost motive power. The contact was able to pull to the side of the road. The contact restarted the vehicle and continued driving; however, the vehicle stalled. The contact pulled over to the emergency lane. The contact parked and restarted the vehicle. The contact was able to drive into a parking lot, where the failure recurred. The vehicle failed to restart with the check engine warning light illuminated. The messages "Transmission Hot - Idle Engine" and "Action Required" were displayed. The vehicle was towed to the residence. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 82,000.

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Check Engine Light came on while driving system scan states misfire cylinder 6 but resulted in the lifter being damaged as well as the cam shaft on a vehicle that has 108,000 miles. Prior to this I reported multiple times that it seemed that the transmission would slip and stuttered when on a incline and put in reverse. I was told it was a computer program issue and was charged for a software update which obviously did not fix the issue but ruined the engine.