GMC Complaints

GM has a recall on my vehicle since May. The recall states possible death to vehicle occupants. I have called weekly and they continue to tell me a remedy will be available soon, last week they even told me one was available which turned out to be false. The fact that GM has yet to handle this recall, and continue to force myself and my family to drive a dangerous vehicle around, is absolutely ridiculous. They refuse to give me a loaner vehicle or help with any info. Please help.

The issue is that we have to sign off on liability for the dealer to install the new safety airbag to state that we are accepting a cracked dashboard. This is ridiculous and the manufacturer (GMC) should have to replace the dashbboard along with the air bag.

The headrest in the 2nd and 3rd rows of the 2023 GMC Yukon are not adjustable or removable, reference page 39 of an owners manual. This is a major problem when installing car seats into the vehicle. Because of the design, the headrest tilt forward and do not allow car seats to properly sit against the back of the seats. This causes a gap between the back of the car seats and the seat back of the car. I have 4 kids and 3 different types of car seats. All of the car seat manuals say that for proper installation the car seats must seat flush with the seat back of the car. Well this cannot happen because of the design of the vehicle. Therefore I cannot properly install car seats of any type into this vehicle. I am not the only consumer with this issue as it is all over the internet as well. I have called GM corporate and they are not willing to address this safety concern as it would require a design change. I have attached pictures of 2 of the seats which have a gap between 2-5 inches depending on the height the car seats are set at.

When I put my car in Park and go to shut it down, it is not recognizing that it is in park, and will not shut down. I have to spend 30 plus minutes messing with the shifter to try to get it to recognize it is in park when it is indeed in park. I have to start and stop my car a number of times to do so. There have been a number of complaints for this over the years and NOTHING has been done with this. This can be a costly repair as I have seen results in a new transmission.

My 2016 GMC Yukon Denali was taken in for a tune up. When I received the vehicle back, I was told that there was possibly a microscopic pin hole in my engine because fluid (engine coolant) was under one of the injectors. I was told that I may need to trade in or get another engine. I refused both. The mileage at the time was probably 120,000. I purchased this vehicle brand new and do not see how an engine is needed so quickly. I was barely finished paying for it. I was told by a co-worker that she had to trade hers in because it was doing the same thing. She had also investigated and had learned that many of these vehicles have the same issues around 114,000 miles and beyond. I think these issues need to be addressed.

Brakes go out at low speeds, especially in reverse. Makes it really hard to stop vehicle. It happens at least once every couple days and seems to be getting progressively worse.

The frame of the rear window cracked which allowed water to enter the cab. Water made its way onto the rear anchor strap of a car seat and saturated it which could have caused it to possibly not perform properly, which could have injured a child. Since the rear window can be opened electrically it is possible that a short could occur due to the water intrusion. GM has a service bulletin out about resealing the window but will not cover the repair or replacement of the window if it is outside the 36,000 mile warranty period. Obviously this is a manufacturer defect that has numerous occurrences or there would not be a bulletin created for it.

The “steering assist reduced. Drive with care” A/C turns off and fan kicks on high. Transmission temp flatlines. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

My engine went out, and I had to have it rebuilt. There was a check engine light on. My steering goes out and in without warning while driving. I have talked to the dealership, and they stated that all safety recalls were done on my vehicle. My safety and those of others were put at risk when the steering failed. I almost crashed my vehicle in traffic. There were no warning messages prior to the failure. I did see that there was a recall in 2019 and the dealership will not inspect the vehicle without payment.