2012 HONDA PILOT Complaints

View complaints related to 2012 HONDA PILOT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 160 complaints submitted for the 2012 HONDA PILOT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 HONDA PILOT
    - FISHERS, IN

    I HAVE A 2012 HONDA PILOT- I PURCHASED USED WITH 9K MILES. I HAVE PUT APPROXIMATELY 5K MILES ON THE VEHICLE AND IMMEDIATELY NOTICED AN ENGINE VIBRATION SIMILAR TO BEING IN THE WRONG GEAR IN A MANUAL TRANSMISSION. I TOOK THE CAR INTO THE HONDA DEALERSHIP AND ASKED THEM TO CHECK THE TRANSMISSION- AS I INITIALLY THOUGHT THAT IT WAS A "HUNTING" ISSUE WITH THE TRANSMISSION- THE DEALER INDICATED THAT IT WAS NORMAL. THE MORE I DRIVE THE VEHICLE, THE MORE IT APPEARS TO BE RELATED TO THE ENGINE AND NOT THE TRANSMISSION. THE VIBRATION IS VERY ANNOYING AND NOT NORMAL. HONDA NEEDS TO STEP-UP AND TAKE CARE OF THE PROBLEM. TOO MANY ISSUES OUT THERE WITH OTHERS WITH SAME COMPLAINTS. IF HONDA DOES NOT CORRECT SOON IT WILL TELL ME A LOT ABOUT THE QUALITY STATUS OF THEIR BRAND. THIS IS MY 4TH HONDA AND WILL CERTAINLY BE MY LAST THAT IF HONDA FAILS TO SOLVE THE PROBLEM. LET'S SEE IT HONDA- CLOCK IS TICKING... *TR

    Source: NHTSA WEB SITE
  • 2012 HONDA PILOT
    - YONKERS , NY

    VEHICLE PULL TO ONE SIDE ON FLAT SURFACE. HONDA DEALER CLAIM THAT IT IS DUE TO ROAD CURVE. THEY PERFORM THE FOLLOWING: WHEEL ALIGNMENT AND TIRE ROTATION. DID NOT FIX THE PROBLEM. WHEN DRIVING AND HIT A BUMP, VEHICLE SHIFT FROM LEFT TO RIGHT OR RIGHT TO LEFT. THE BLAME THE TIRE IS BAD BUT THE VEHICLE IS LESS THEN 1.5 YEARS OLD. THEY PERFORM THE FOLLOWING: WHEEL ALIGNMENT AND TIRE ROTATION. DID NOT FIX THE PROBLEM. STEERING WHEEL IS LOOSE. I CAN TURN THE WHEEL MORE THAN 3 INCHES BEFORE THE WHEEL TURN. THEY PERFORM THE FOLLOWING: WHEEL ALIGNMENT AND TIRE ROTATION. DID NOT FIX THE PROBLEM. KNOCKING NOISE IN FRONT OF VEHICLE WHEN ROCKING THE STEERING WHEEL LEFT AND RIGHT. DEALER APPLY GREASE. VEHICLE VIBRATION AT AROUND 40-45 MPH AND 20-25 MPH. FEEL LIKE SOMETHING WITH THE DRIVE TRAIN. THEY STATED IT WAS A COMMON PILOT ALL OF THESE ISSUE THE DEALER DISMISS BECAUSE THEY STATED IT WAS ALL IN HONDA SPECIFIC. I BELIEVE THAT FOR A VEHICLE THAT IS LESS THAN 1.5 YEARS OLD, THIS IS JUST [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2012 HONDA PILOT
    - CLARKSBURG, MD

    MY VEHICLE VIBRATES WHEN I AM DRIVING. IT DOES NOT BEHAVE THIS WAY ALL THE TIME. HOWEVER, WHEN THE VEHICLE VIBRATES, IT SEEMS AS THOUGH IT WANTS TO SHUT OFF. THIS HAS BEEN HAPPENING FREQUENTLY SINCE I PURCHASED MY VEHICLE. IT USUALLY HAPPENS WHEN I SLOW DOWN TO MAKE A TURN OR WHILE I AM CRUISING AT HIGHWAY SPEED. WHEN THIS HAPPEN, THE ECO LIGHT ON MY DASH GOES ON AND ON... THE VIBRATION SEEMS LIKE I AM DRIVING A MANUAL TRANSMISSION VEHICLE, AND FAILED TO SHIFT TO THE APPROPRIATE GEAR. I AM NOT SURE IF IT IS THE VCM IN MY VEHICLE BEING FAULTY. I HAVE TAKEN MY VEHICLE TO THE DEALER ON 3 SEPARATE OCCASIONS AND THEY MECHANIC TELLS ME IT IS NORMAL. THIS IS NOT NORMAL. I AM AFRAID MY VEHICLE MAY STALL IN TRAFFIC AND CAUSE ACCIDENT. THE OTHER ISSUE I AM HAVING IS I OCCASIONALLY SMELL A STRONG GASOLINE FUMES IN MY VEHICLE CABIN WHEN I AM DRIVING. IT SEEMS THE GASOLINE FUME IS ENTERING MY VEHICLE FROM THE ENGINE. CAN'T TELL WHERE IT IS COMING FROM. PERHAPS THROUGH THE AC VENT. *TR

    Source: NHTSA WEB SITE
  • 2012 HONDA PILOT
    - KATY, TX

    DRIVING BACK FROM ILLINOIS TO TEXAS AND STARTED TO FEEL VIBRATION WHEN THE ENGINE'S VCM WOULD ACTIVATE. I WAS GOING ABOUT 65MPH AND SLOWLY EASED OFF OF THE GAS, WHEN I SLOWLY PUSHED ON THE GAS TO SPEED UP AGAIN I FELT A VIBRATION ON THE FLOOR BOARD THAT WOULD NOT STOP UNTIL I GAVE IT MORE GAS. THIS HAS BEEN GOING ON EVER SINCE. EVEN YESTERDAY WHEN I DROVE TO SAN ANTONIO AND TODAY WHEN I DROVE BACK TO HOUSTON, I HAVE TAKEN THE CAR TO THE DEALERSHIP 4 TIMES IN 2013.IT HAS NOT BEEN FIXED EVEN THOUGH THE HEAD MECHANIC DID A RIDE ALONG AND AGREED THERE WAS VIBRATION. THE DEALERSHIP STATES THEY CANNOT FIX THE PROBLEM. THEY SAY THEY ARE WAITING ON HONDA TO GIVE THEM INSTRUCTIONS ON HOW TO FIX IT. *TR

    Source: NHTSA WEB SITE
  • 2012 HONDA PILOT
    - REDWOOD CITY, CA

    I HAVE HAD ISSUES WITH A STRANGE ENGINE VIBRATION AT VARIOUS SPEEDS. I EMAILED HONDA 3 TIMES AND NEVER RECEIVED ANY RESPONSE. I FINALLY CALLED HONDA AND WAS TOLD I HAVE TO CONTACT A LOCAL DEALER. I HAVE BROUGHT MY VEHICLE IN TO HONDA 3 TIMES AND IT HAS NOT BEEN FIXED. THE SECOND TIME I DROPPED IT OFF I WAS TOLD THEY "DID SOME ADJUSTMENTS", BUT THEY DID NOT INDICATE WHAT THEY DID AND IT DID NOT FIX THE PROBLEM. THE LAST TIME I BROUGHT IT IN AND TOOK THE MAIN MECHANIC ON THE FREEWAY TO SHOW HIM THE NOISE. HE ACKNOWLEDGED THE NOISE AND SAID THAT IT WAS VIBRATION FROM THE MOTOR MOUNTS AND THAT THE MOTOR MOUNTS ARE MANAGED ELECTRONICALLY SO THEY CAN NOT FIX IT. HE TOLD ME THAT I WILL HAVE TO WAIT UNTIL HONDA HOPEFULLY COMES OUT WITH A SOFTWARE UPDATE THAT WILL FIX THE PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2012 HONDA PILOT
    - ASHLAND, KY

    TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT WHILE ENTERING A PARKING SPOT, THE CONTACT ATTEMPTED TO DECELERATE BUT THE BRAKES FAILED TO RESPOND. THE CONTACT THEN CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 HONDA PILOT
    - GREENWOOD, IN

    2012 HONDA PILOT TOURING- VEHICLE IS HAVING VIBRATIONS COMING FROM THE ENGINE WHILE GOING IN AND OUT OF VCM - VARIABLE CYLINDER MANAGEMENT SYSTEM. HAPPENS REGULARLY AT VARIOUS SPEEDS.THE VIBRATION/SHUTTERING IS BOTH FELT AND HEARD. THE DEALER HAS SAID THIS IS NORMAL WITH THIS ENGINE AND VCM TECHNOLOGY. I HAD A 2005 PILOT WITHOUT THE VCM SYSTEM AND WAS VERY HAPPY, I BOUGHT THIS ONE WITHOUT A TEST DRIVE. HAD I KNOWN THIS PROBLEM EXISTED, I WOULD NOT HAVE PURCHASED IT. *TR

    Source: NHTSA WEB SITE
  • 2012 HONDA PILOT
    - IDAHO FALLS, ID

    TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT THE KEY FOB WOULD NOT FUNCTION WHEN ATTEMPTING TO ACCESS ANY OF THE DOORS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 5,200.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 HONDA PILOT
    - LAS VEGAS , NV

    TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT WHILE HE WAS AT STOP THE VEHICLE WAS CRASHED INTO FROM THE REAR BY ANOTHER VEHICLE TRAVELING 60 MPH. THE IMPACT PUSHED THE CONTACT'S VEHICLE FORWARD, CAUSING THE CONTACT TO CRASH INTO A BRICK WALL AND THEN A TREE. THE FRONT AND SIDE AIR BAGS ALL FAILED TO DEPLOY. THE CONTACT SUFFERED INJURIES TO THE HEAD, NECK, BACK, LEFT SIDE OF THE BODY AND THE LEFT LEG. THE FRONT SEAT PASSENGER SUFFERED INJURIES TO THE HEAD, FACE AND LEGS. A REAR PASSENGER SUFFERED INJURIES TO THE BACK, LEFT LEG AND FRACTURED RIBS AND A SECOND REAR PASSENGER SUFFERED TWO FRACTURED RIBS. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGE WAS 19,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 HONDA PILOT
    - LITCHFIELD, OH

    PURCHASED 2012 HONDA PILOT JULY 2012. WENT ON A TRIP A FEW DAYS LATER AND NOTICED A VIBRATION IN THE STEERING WHEEL, SEAT AND FLOOR. AS TIME WENT ON I FIGURED OUT IT WAS HAPPENING WHEN THE ECO MODE WAS ENGAGED. AT APPROX. 45 MPH THE TRANSMISSION SHUDDERS BADLY LIKE IT DOESN'T KNOW WHAT GEAR TO SHIFT INTO. EVEN AT LOWER (30-40 MPH) AND HIGHER (50-70) SPEEDS I CAN FEEL WHEN THE ECO MODE KICKS IN AND THE VIBRATION / SHUDDERING STARTS. I'VE BEEN TO THE DEALERSHIP, THEY SAID THEY COULD FEEL THE VIBRATION BUT NOTHING WAS WRONG. EVEN BROUGHT IN A REGIONAL HONDA REPRESENTATIVE WHO TOLD ME THAT'S THE WAY THE VEHICLE WORKS AND THERE IS NOTHING THEY WOULD DO ABOUT IT. WHAT I CAN SEE HAPPENING IS MY WARRANTY RUNS OUT AND THE SYSTEM FAILS AND I'M STUCK WITH A BIG REPAIR BILL. *TR

    Source: NHTSA WEB SITE