2012 HONDA PILOT Complaints
View complaints related to 2012 HONDA PILOT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 160 complaints submitted for the 2012 HONDA PILOT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 HONDA PILOT- Turlock, CA
I own a 2012 Honda Pilot Touring equipped with the factory navigation system. The navigation system clock recently developed a problem where the time displays as 0:00 and does not operate normally. I attempted the available clock-setting procedures through the navigation system. I was temporarily able to set the correct time, but after exiting the settings the clock returned to the incorrect 0:00 display. This appears to be an electronic/software or GPS-related issue rather than a normal mechanical failure. I am concerned because other Honda owners with similar factory navigation systems appear to be experiencing the same issue. I contacted American Honda regarding the problem, and Honda opened Case #16589920 on August 27, 2026 under In-Car Technology / Navigation. I am submitting this complaint so NHTSA has a record of the issue and can determine whether this represents a widespread defect affecting these Honda navigation systems and whether further investigation, manufacturer corrective action, or a recall is appropriate.
Source: NHTSA WEB SITE -
2012 HONDA PILOT- Southside, TN
On April 9, 2026, my daughter came in from school and parked her Honda Pilot at about 5:10PM. At about 7:03PM, my wife and I were sitting outside and heard a loud POP, it sounded like a car backfiring. I went to investigate and saw a little smoke and a small orange glowing piece of something on the ground under the vehicle towards the front of the vehicle. I grab a fire extinguisher from my work truck and went towards the vehicle. The car was locked and I saw flames under the hood standing by the driver door looking down where the windshield wipers are. I used the extinguisher till it was empty and the flames kept getting worse. I just walked away and my wife was already calling 911. No one was hurt no damage to any exposures. My daughter did not indicate that anything was wrong with the vehicle. No lights on, no smells, everything ran fine. It had 154,000 miles on it. I do have RING video footage of the event. I did file a claim with my insurance and sent them the video footage.
Source: NHTSA WEB SITE -
2012 HONDA PILOT- Houston, TX
One day my pilot 2012 suddenly started turning on and off the passenger airbag then out of the blue the airbag system light when on. Scanned it an it reads the passenger weight sensor is not communicating the part is no longer available to purchase and it is in backorder with date of delivery to be determined. Car is not safe to operate and Honda is not selling the part anymore to get the repair. What should be my options?
Source: NHTSA WEB SITE -
2012 HONDA PILOT- Enid, OK
The check transmission light comes and goes. Ive had the transmission flushed with no issues. It pulls codes for the torque converter as its supposedly getting stuck per mechanic or is over heating and throwing the code. It does not drive rough and I believe it is a faulty code that needs to be addressed and updated and cleared. Ive had it cleared out once and it stayed off for a whole month. The light and blinking D doesn't come on all the time or in patterns so that also tells me it isn't a transmission issue or it would be on more frequently and consistently. To where when mine comes on and then I shut my car off for an hour it stays off for quite some time. This really needs to be addressed instead of causing car owners unnecessary costs for diagnostic purposes through a Honda dealer which costs 100.00 or more or even them putting in a complete new transmission.
Source: NHTSA WEB SITE -
2012 HONDA PILOT- central Islip, NY
Odometer Fraud. The contact purchased a 2012 Honda Pilot. The contact then discovered a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 67,450. The contact stated that at the time of retrieving a Carfax report, it was discovered that the mileage was 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2012 HONDA PILOT- New Haven, CT
Odometer Fraud. The contact purchased a 2012 Honda Pilot. After contacting the seller on Facebook Market Place the contact purchased the vehicle and later discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the odometer mileage reading was 94,397. After obtaining a Vehicle Carfax, the mileage listed for the vehicle was 204,943.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 HONDA PILOT- Santa Rosa, CA
My 2012 Honda Pilot is experiencing the same engine defect that Honda acknowledged in later model years (2013–2015) and issued recalls/extended warranty coverage for. The defect involves the Variable Cylinder Management (VCM) system causing excessive oil consumption, spark plug fouling, cylinder misfire, rough idle, fuel odor, and drivability issues that create an unsafe driving condition. I brought the vehicle to a Honda dealership in 2023 due to rough idle and a strong fuel smell — symptoms consistent with Technical Service Bulletin 13-082 for misfire and piston ring failure in 2009–2013 Honda Pilots. The dealer did not repair the issue or disclose that this matched a known defect. The vehicle now exhibits severe engine performance issues that pose a safety risk, including hesitation, engine shuddering, loss of power during acceleration, and strong fuel odor that may indicate improper combustion. Honda has issued recalls and warranty extensions for the identical defect on 2013 and newer Honda Pilot models with the same 3.5L V6 VCM engine but refuses to repair or acknowledge the defect for my 2012 Pilot, even though it uses the same engine architecture and has the same symptoms. This discrepancy indicates a potential gap in recall coverage that leaves owners of 2012 Pilots with a known safety-related defect unprotected. I am requesting that NHTSA investigate why the 2012 Pilot was excluded, despite identical engine design and failure patterns.
Source: NHTSA WEB SITE -
2012 HONDA PILOT- Eastanollee, GA
Odometer Fraud. The contact has never owned or purchased these vehicles. The vehicles never purchased in any type of sale. The contact stated that the state of New York has asked for additional paper for the vehicle's registration. The vehicle was not a private sale or dealer sale but illegitimately obtained. The contact has received a letter from state of New Jersey 182,007 sold to fidelity 182,008 actual fidelity transferred with no odometer dis transferred [XXX] with no odometer disclosure. The contact is a [XXX] the tittles and odometer Fidelity Auto grp out of Wisconsin Marie Knight in Ohio they are signing title in her name for her company. The contact stated she has never sold these vehicle milage is rolled back. The contact has tried to contact the city of New York and have been flagged as fraud the city stated they are providing titles. The contact has requested copies and has not received anything through the freedom of information. New Jersey 182,007 sold to fidelity 182,008 actual fidelity transferred with no odometer dis transferred [XXX] with no odometer disclosure. 2012Honda Pilot VIN: [XXX]Recall data refreshed on Apr 16,2025 0 Unrepaired Recalls associated with this VIN What if my car isn't recalled now? Could it be recalled later? Yes. Whether a manufacturer independently conducts a safety recall or NHTSA orders one, the manufacturer must file a public report describing the safety-related defect or noncompliance. Manufacturers are also required to notify owners by mail within 60 days of notifying NHTSA of a recall decision. Look for this distinct label to distinguish critical safety recall information from other marketing material. Montana 211,026 with 211,510 actual with no odometer disclosure 2014TOYOTA Camry VIN: [XXX] Recall data refreshed on Apr 17,2025 0 Unrepaired Recalls associated with this VIN What if my car isn't recalled now? Could it be recalled later? Yes. Whether a manufacturer independently conducts a safety recall or NHTSA orders one, the manufacturer must file
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 HONDA PILOT- Manassas, VA
Odometer Fraud. The contact purchased a 2012 Honda Pilot. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 112,000, and at the time of registration, it was discovered that the mileage was 240,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 HONDA PILOT- dundee, FL
Check engine light came on followed by shaking of the vehicle. The code was checked indicating a cylinder 1 misfire. This has been an ongoing issue of cylinders misfiring. The spark plugs and coils have been replaced multiple times and the issue is still persisting.
Source: NHTSA WEB SITE