2012 HONDA PILOT Complaints

PURCHASED THE VEHICLE ON 9/10/12. OVER THE NEXT WEEK, NOTICED THAT BRAKE PEDAL TRAVEL WAS EXCESSIVE AND THE FEEL WAS SOFT - LIKE THERE WAS AIR SOMEWHERE IN THE BRAKES LINES. TOOK THE VEHICLE BACK TO THE DEALERSHIP. THE SERVICE MANAGER DROVE THE CAR AND THEN INDICATED THAT HE HAD RECEIVED SIMILAR COMPLAINTS FROM OTHER CUSTOMERS; THAT ON SOME OF THE OTHER VEHICLES WITH THE SAME COMPLAINT, THEY HAD BLED THE BRAKE SYSTEM WITH NO RESULTANT IMPROVEMENT; THAT MY PARTICULAR VEHICLE WAS NOT ABNORMAL IN THIS REGARD; AND THAT HONDA HAD NOT ISSUED ANY SERVICE BULLETINS ON THIS SUBJECT TO DATE. WROTE A COMPLAINT ON THIS TO HONDA USA, CUSTOMER SERVICE ON 10-09-12. RECEIVED A PHONE CALL FROM A HONDA USA CUSTOMER SERVICE CASE MANAGER ON 10-26-12 TO SAY THAT THEY WERE NOT AWARE OF THIS PROBLEM ON OTHER 2012 HONDA PILOT VEHICLES, THAT THEY HAD CONTACTED THE DEALERSHIP WHERE I PURCHASED THE VEHICLE AND CONCLUDED THAT MY VEHICLE WAS OPERATING PER DESIGN, AND THAT IF I WAS UNSATISFIED I SHOULD CONTACT THE LOCAL HONDA DISTRICT PARTS/SERVICE MANAGER. WILL ATTEMPT TO DO THIS NEXT WEEK, BUT THIS SOUNDS BOGUS TO ME SINCE THERE ARE AT LEAST TWO OTHER NHTSA COMPLAINTS ALREADY ON THE SAME ISSUE. *TR

WHEN ACCELERATING FROM A LOW SPEED, SUCH AS ENTERING A PARKING LOT FROM THE ROADWAY OR ENTERING A ROADWAY FROM A PARKING LOT, THE ENGINE DOES NOT RESPOND TO MY PRESSING ON THE ACCELERATOR. AFTER A FEW SECONDS, THE CAR LURCHES FORWARD. THIS ONLY HAPPENS WHEN ACCELERATING FROM A VERY LOW SPEED, ABOUT 10 MPH. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND AN ACCELERATOR MODULE WAS REPLACED, BUT THERE HAS BEEN NO CHANGE, THE PROBLEM STILL EXISTS. THE DANGER IS VERY SERIOUS WHEN TRYING TO ENTER THE FLOW OF TRAFFIC FROM A LOT OR SIDE STREET. VERY OFTEN, IT TAKES MUCH TOO LONG TO REACH THE SPEED OF THE EXISTING TRAFFIC. THE DEALER EXPLAINED THAT THERE IS NO LONGER A CABLE CONNECTION BETWEEN THE ACCELERATOR PEDAL AND THE ENGINE, IT IS NOW "FLY BY WIRE". THERE SEEMS TO BE A DISCONNECT BETWEEN MY PRESSING THE ACCELERATOR AT A LOW SPEED AND THE ENGINE RESPONDING IMMEDIATELY. *TR

2012 HONDA PILOT MAKING AN ANNOYING HUMMING VIBRATION NOISE WHEN THE A/C OR ITS COMPRESSION STARTS. I'VE BRING IT IN FOR DEALERS TOTAL OF FOUR TIMES, THEY HAVE CHANGE THE AC COMPRESSOR BUT PROBLEM DID NOT GO AWAY, I HAVE CONTACT HONDA CUSTOMER RELATIONS BUT ITS BEEN ALMOST A YEAR BUT NO SOLUTIONS TO MY ISSUES, ALL THEY TELL ME IS TO WAIT FOR THE PROBLEM IS BEING WORK ON, THEN I ASK FOR TIME FRAME THEY SAY IT MIGHT BE SOONER BUT NO MORE THEN ANOTHER YEAR. PLEASE HELP I DON'T KNOW WHAT ELSE TO DO, THE LAST TIME I BRING THE CAR IN DEALER SAY THEY DON'T KNOW HOW TO FIX IT THEN TELL ME TO GO HOME AND WAIT FOR HONDA HOTLINE TO TELL THEM WHAT TO DO, NOW I HAVE TO DEAL WITH AC AND HEAT EVERYTIME I DRIVE THE CAR PLEASE HELP. *TR

I RECENTLY PURCHASED A 2012 HONDA PILOT TO REPLACE A 2010 PILOT THAT HAD SOME UNCHARACTERISTIC ISSUES. WEEKS AFTER DRIVING IT OFF THE LOT, I BEGAN TO NOTICE A NOISE WHEN THE AC FAN KICKED ON. I TOOK THE PILOT TO THE DEALERSHIP AND WAS TOLD THIS WAS JUST THE SOUND THE FAN MAKES WHEN IT KICKS ON. FOR THOSE WHO HAVE EXPERIENCED THIS ISSUE, THEY KNOW THIS SOUND IS ANYTHING BUT NORMAL. IT IS A QUITE LOUD WHINING NOISE THAT CHANGES IT'S PITCH WHILE YOU ARE SITTING IDOL WITH THE AC ON. A SECOND ISSUE I HAVE SEEN IS THE VIBRATION WHEN DRIVING AT A CONSTANT SPEED. THE PILOT DRIVES WELL WHEN INCREASING OR DECREASING SPEED, BUT A CONSTANT SPEED CAUSES A VIBRATION SIMILAR TO THAT OF A MANUAL TRANSMISSION VEHICLE RUNNING IN TOO HIGH OF GEAR. THIS ISSUE IS TERRIBLY ANNOYING AND THE ONLY WAY TO AVOID IS TO CONSTANTLY CHANGE YOUR SPEED. BOTH OF THE ISSUES CAN BE FOUND IN REPORTS ONLINE WITH A CONSISTENT ANSWER: HONDA KNOWS ABOUT THE ISSUES BUT HAS NO CURRENT FIX. I WISH I HAD NEVER BOUGHT THIS VEHICLE. TWO PILOTS AT THIS POINT AND NO LUCK. THERE NEEDS TO BE A RECALL ON THESE ISSUES AND SUPPORT FROM HONDA. *TR

TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED AND LUNGED FORWARD ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 55,000.

THIS IS FIRST SUMMER FOR MY BRAND NEW HONDA PILOT 2012 LX CAR AND I NOTICE WHEN AC IN ON AND CAR IS NOT MOVING THERE IS SOME KIND OF MOANING VERY LOUD NOISE COMING FROM THE ENGINE. I TOOK MY CAR TO THE DEALER FROM WHERE I PURCHASED THIS VEHICLE. I WAS INFORMED THAT HONDA MOTORS IS AWARE ABOUT THIS ISSUE IN 2012 PILOT. I AM VERY SURPRISE AND UPSET THAT DESPITE HONDA MOTOR IS AWARE ABOUT THIS ISSUE, TILL THE DATE HONDA MOTORS DID NOT SOLVE THIS PROBLEM. THE NOISE COMING IS VERY LOUD WHEN AC IS ON AND WHEN CAR IS NOT MOVING. THIS NOISE IS VERY ANNOYING. I AM HAVING MIGRAINE ALMOST EVERY DAY BECAUSE OF THIS VERY LOAD MOANING NOISE COMING FROM THE CAR. I ALREADY CONTACTED HONDA BUT THEY DID NOT SOLVE THIS PROBLEM AS OF YET OR THERE IS NO RECALL. IT IS ALMOST BEEN ONE YEAR HONDA PILOT 2012 MODEL CAME OUT. PLEASE HELP URGENTLY. THANKS *TR

DRIVING HOME FROM THE DEALER IN A BRAND NEW 2012 HONDA PILOT, 4WD, EX-L W/RES ON 6/26/12. AT APPROXIMATELY 62 TO 65 MPH THE TRANSMISSION IS LURCHING AS IT APPEARS TO BE SHIFTING BACK AND FORTH BETWEEN 4TH AND 5TH GEAR. THIS CAUSES A JERKING MOTION AND CAN BE FELT IN THE STEERING. TOOK VEHICLE BACK TO DEALER ON 6/28/12 AND A HONDA TECHNICIAN DROVE THE VEHICLE AS I WAS IN THE PASSENGER SEAT. THE TECHNICIAN CONFIRMED THE ISSUE AND INDICATED IT WAS EXACTLY AS I HAD DESCRIBED. HE SAYS THIS IS A KNOWN PROBLEM BUT THERE IS NO FIX. HE SAID IT'S DUE TO THE TORQUE CONVERTER. HE SAID IT IS THE SAME ON THE ODYSSEY MODELS BUT HONDA RELEASED SOME SOFTWARE UPDATES BUT THEY WEREN'T SUCCESSFUL. HE SAID IF IT HAPPENS JUST SPEED UP OR SLOW DOWN (HE REALLY SAID THIS). HE SAID IF HONDA RELEASES ANY SOFTWARE UPDATES THEY'LL CONTACT ME. WOW. *TR

TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED WHILE PARKING THE VEHICLE, HE SMELLED AN ODOR OF GASOLINE FUEL AND NOTICED FUEL LEAKING FROM UNDER THE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED AND ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS ALSO CONTACTED AND ADVISED THAT THEY WERE GOING TO FURTHER INVESTIGATE THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 6,700... UPDATED 08-07-12 *BF

TRAVELING AT LOW OR AT HIGHWAY SPEEDS THE BRAKE PEDAL HAS EXCESSIVE TRAVEL AND CAUSES AN EXCESSIVELY LONG DELAYED STOP. ALSO, WHEN COMING TO A STOP AND WAITING WITH THE BRAKE PRESSED FOR SEVERAL MINUTES, I.E., 3-5 MINUTES AT A RED LIGHT OR LONGER TIME AT A RAILROAD STOP, THE BRAKE PADDLE WILL SLOWLY START TRAVELING TO THE FLOOR. HAVE TO PUMP THE BRAKE TO BRING IT BACK UP, THEN, THE PROBLEM KEEPS REPEATING. SEVERAL TRIPS TO THE DEALER TRYING TO RESOLVE THE ISSUE. THEY BLED THE BRAKE SYSTEM AND CONTACTED HONDA'S MAIN TECHNICAL DEPARTMENT, THEY CLAIMED THIS WAS NORMAL OPERATION AND COMPARE IT TO OTHER PILOT'S. NOT AN ACCEPTABLE ANSWER. THERE SHOULD BE A RECALL. *TR

TWO DAYS AFTER PURCHASE OF THE VEHICLE, THE VEHICLE HAS ROUGH IDLE UPON START AND STALLS. THIS HAS HAPPENED THREE TIMES IN THREE DAYS. HONDA HAS NO FIX FOR THE PROBLEM AT THIS TIME. HONDA ADVISED THEY ARE NOT AWARE OF THE PROBLEM, YET I WAS ABLE TO FIND NHTSA REPORTS THAT INVOLVE THE SAME PROBLEM. *JS