2012 HONDA PILOT Complaints

TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT HE HEARD A GRINDING NOISE WHILE STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE GRINDING NOISE WAS DUE TO THE STARTER ENGAGING. THE CONTACT WAS ALSO INFORMED THAT THERE WAS NO REPAIR FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 600. UPDATED 05/11/12 *BF UPDATED 05/21/12

I PURCHASED MY 2012 HONDA PILOT ON TUESDAY MARCH 27, 2012 WITH 113 MILES ON IT. WITHIN 2 DAYS I EXPERIENCED FOR THE FIRST TIME WHEN TRYING TO START THE VEHICLE IT TIMES OUT AFTER 7-10 SECONDS AND I HAVE TO TRY AGAIN. NOW, 8 DAYS AFTER THE PURCHASE IT HAS HAPPENED 6 TIMES. I DID RESEARCH ON THE NEW MODEL AND IT SEEMS TO HAVE BEEN A KNOWN ISSUE SINCE THE FALL OF 2011. IF I WOULD HAVE KNOWN I WOULD HAVE NEVER SIGNED ON THE DOTTED LINE AND I WANT THE ISSUE RECTIFIED. I CONTACTED THE DEALERSHIP IMMEDIATELY AND THEY SAID IT WAS A NEW ISSUE THAT HAS NO FIX CURRENTLY. AFTER A THE 3RD INCIDENT I FILED A FORMAL COMPLAINT WITH HONDA IN CALIFORNIA AND I HAVEN'T HEARD ANYTHING. NO OFFER TO TAKE THE CAR BACK, NO OFFER FOR A SAFER VEHICLE THAT WORKS PROPERLY. I JUST WANT A WORKING CAR-- I AM PAYING MONEY FOR A VEHICLE THAT IS KNOWN TO BE FAULTY AND NO ONE SEEMS TO KNOW WHAT TO DO ABOUT IT. I WAS TOLD I WAS THE 5TH PERSON IN THE DEALERSHIPS DISTRICT TO HAVE THIS ISSUE BUT STILL I HAVE THIS FAULTY VEHICLE THAT IS UNRELIABLE. *TR

TL* THE CONTACT OWNS A 2012 HONDA PILOT. WHILE TRAVELING 45 MPH, THE CONTACT NOTICED THAT THE VEHICLE HAD SUDDENLY SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CAMSHAFT ASSEMBLY WAS REPLACED. THE CURRENT AND THE FAILURE MILEAGES WERE 5,000.

THE PILOT CRANKS, BUT THE ENGINE INTERMITTENTLY FAILS TO START. HONDA RECOGNIZES PROBLEM, BUT OFFERS NO SOLUTION OR TIME FRAME FOR A FIX. CAR WAS BOUGHT NEW, BUT HONDA WILL NOT PROVIDE ALTERNATIVE SAFE VEHICLE. *JS

2012 HONDA PILOT - DOES NOT START CONSISTENTLY. CONSISTENTLY HAS A ROUGH START, AND OFTEN STALLS. WITHIN DAYS OF OWNING MY BRAND NEW 2012 HONDA PILOT, THE CAR STALLED WHEN I ATTEMPTED TO START IT IN MY GARAGE. I IMMEDIATELY BROUGHT THE CAR INTO THE DEALERSHIP. THE DEALER'S SERVICE DEPARTMENT COULD NOT FIND A PROBLEM. THEY KEPT THE CAR FOR THE DAY, THEN REPORTED TO ME THAT HONDA OF AMERICA IS AWARE OF THE PROBLEM AND TRYING TO FIX IT. THEY PROMISED TO KEEP ME POSTED ON THE STATUS OF THE HONDA OF AMERICA ENGINEERS PROGRESS ON THE ISSUE. SIX WEEKS WENT BY, AND THE PROBLEM PERSISTED WITH INTERMITTENT CALLS FROM MY LOCAL SERVICE MANAGER. I WAS TOLD NOT TO BOTHER TO BRING IT IN FOR SERVICE EACH TIME IT STALLED BECAUSE THEY WERE WAITING FOR A RECALL/FIX FROM CORPORATE. AFTER SIX WEEKS, MULTIPLE STALLS, WHICH WERE ALL REPORTED TO MY DEALER AS REQUESTED, I WAS THEN ADVISED, BY MY DEALER TO CONTACT HONDA OF AMERICA MYSELF GET SOME RESULTS. I SPOKE WITH HONDA OF AMERCIA'S NICE, BUT USELESS CUSTOMER SERVICE REPRESENTATIVE FOR TWO WEEKS, AND GOT FED UP WITH HER INABILITY TO DO ANYTHING OTHER THAN AGREE THAT MY PROBLEM WAS UNACCEPTABLE. THEN I CALLED THE GM OF THE DEALERSHIP, EXPLAINED MY FRUSTRATION & CONTINUED PROBLEMS WITH MY BRAND NEW HONDA PILOT. HE CLAIMED TO NOT HAVE HEARD OF MY PROBLEM BEFORE, AND QUICKLY AGREED TO FULFILLED MY REQUEST TO TRADE MY VEHICLE IN FOR A DIFFERENT CAR, SAME MODEL - 2012 HONDA PILOT IN THE HOPES THAT MY CAR WAS A LEMON. WITHIN LESS THAN 24 HOURS OF OWNING THIS SECOND 2012 HONDA PILOT, MY NEW CAR STALLED. I HAVE RECENTLY BEEN ON YOUTUBE AND DISCOVERED THAT THIS IS A COMMON PROBLEM WITH THE 2012 HONDA PILOTS, AND HAS ALSO BEEN REPORTED WITH SOME 2011 HONDA PILOTS. THIS IS UNACCEPTABLE FOR A NEW CAR TO BE SO UNRELIABLE. *TR

TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT WHEN DRIVING APPROXIMATELY 45-70 MPH HE NOTICED THAT THE VEHICLE WOULD START TO SHUTTER. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY ADVISED THE CONTACT THAT WHAT HE WAS FEELING WAS NORMAL FOR THE VEHICLE. AFTER THE DIAGNOSIS THE OWNER STATED THAT HE BELIEVED THAT THE FAILURE WAS DUE TO THE TORQUE CONVERTER. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 30. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WOULD DEPRESS TOO FAR DOWNWARD BEFORE THE BRAKES ACTUALLY ENGAGED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD INTERMITTENTLY NOT START. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 1,450.