2012 HONDA PILOT Complaints
View complaints related to 2012 HONDA PILOT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 160 complaints submitted for the 2012 HONDA PILOT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 HONDA PILOT- GASTONIA, NC
YESTERDAY (AUGUST 13TH) I WAS DRIVING ON A CITY STREET ABOUT 45 MPH AND MY 2012 HONDA PILOT'S DASHBOARD WENT COMPLETELY DARK AND THE SPEED WENT FROM APPROX 45 MPH TO ZERO IN A MATTER OF SECONDS . I WAS IN THE FAR LEFT LANE AT THE TIME WITH CARS ZIPPING BY ME AT MUCH FASTER SPEEDS AND I HAD TO "COAST " TO THE RIGHT HAND SHOULDER OF THE ROAD. WHEN I APPLIED THE BRAKES I DIDN'T KNOW IF I WAS GOING TO BE ABLE TO STOP THE CAR BUT IT DID COME TO A STOP. NOTE: THE RADIO STILL PLAYED . I TURNED OFF THE IGNITION SWITCH , TURNED IT IMMEDIATELY BACK ON AND THE CAR STARTED . I DROVE ON US INTERSTATE 85 FOR 20 MORE MINUTES DIRECTLY TO THE HONDA PLACE THAT SERVICES OUR VEHICLE .THEY HAVE INDICATED THAT NO CODES HAVE SHOWED ANYTHING SO FAR AND HAVE KEPT THE CAR OVERNIGHT TO SEE IF THEY CAN REPLICATE THE INCIDENT . MY CONCERN OBVIOUSLY IS THAT THEY WILL FIND NOTHING AND I WILL BE BACK ON THE ROAD NERVOUS THAT IT CAN HAPPEN AGAIN. AFTER READING MANY SITES ON THE INTERNET REGARDING THIS SAME PROBLEM WITH MANY MODEL YEARS OF HONDA PILOT , EVEN BRAND NEW ONES , IT MAKES ME WONDER IF HONDA HAS REALLY LOOKED INTO THIS . OUR FAMILY HAS OWNED MANY HONDAS FOR MANY YEARS WITHOUT EVER ENCOUNTERING ANYTHING LIKE THIS . I DON'T WANT TO GO PICK MY CAR UP TODAY AND HEAR " COULDN'T FIND ANYTHING WRONG " . I DRIVE GRANDCHILDREN IN THIS CAR ! THIS IS A VERY DANGEROUS PROBLEM AND FROM THE BLOGS ON THE INTERNET IT SEEMS HONDA NEEDS TO SERIOUSLY FIND THE PROBLEM BEFORE PEOPLE DIE . I PLEAD WITH THE POWERS TO BE TO GET TO THE BOTTOM OF THIS PROBLEM BEFORE DEATHS OCCUR. NOTE: SO FAR THE TECHNICIANS AT OUR HONDA DEALERSHIP ACT CLUELESS ABOUT THIS AND OTHERS ONLINE HAVE TAKEN THEIR CARS BACK TIME AND TIME AGAIN WITH NO REAL SOLOUTION. YOU HAVE A GREAT PRODUCT ...NOW STAND BEHIND IT, PLEASE.
Source: NHTSA WEB SITE -
2012 HONDA PILOT- BRONX, NY
I RECEIVED A LETTER THAT SAID THAT I NEED TO CALL TO TAKE MY VEHICLE TO AN HONDA DEALER TO REPAIR THE PASSAGE AIR BAG
Source: NHTSA WEB SITE -
2012 HONDA PILOT- OAKSALE, CT
I BROUGHT MY RAIN BECAUSE OF A WOO KING SOUND IN 2014, 2015 HONDAREPAIRED PARTIALLY UNDER WARRANTY COMPLIANCE BUSHINGS. WHILE STILL UNDER WARRANTY THE CAR NEEDED TIE RODS REPLACED/TIGHTENED I PAID FOR THIS HAS BEEN AN ONGOING PROBLEM FOR THE PAST THREE YEARS POSING A SAFETY ISSUE FOR ME AND MY CHILDREN. I'VE RECENTLY EMAILED AND CALLED HONDA THEY ARE REFUSING TO COVER THIS BECAUSE OF THE MILEAGE DEAPITWTHIS HAS BEEN AN ONGOING PROBLEM SINCE THE CAR WAS STILL UNDER WARRANTY. THE FRONT END IS STILL WOBBLY AFTER REPAIRS WHICH I BELIEVE IS A DEFECT IN THIS MODEL.
Source: NHTSA WEB SITE -
2012 HONDA PILOT- PHILADELPHIA, PA
TL* THE CONTACT OWNS A 2012 HONDA PILOT. WHILE DRIVING 60 MPH, THE FRONT TIRES TURNED TOWARDS THE RIGHT ON THEIR OWN. THE VEHICLE WAS TAKEN TO CONICELLI HONDA (LOCATED AT 1100 RIDGE PIKE, CONSHOHOCKEN, PA 19428, (484) 533-2352) WHERE IT WAS DIAGNOSED THAT THE CONTROL ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 176,065. THE VIN WAS INVALID.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 HONDA PILOT- LEES SUMMIT, MO
I NOTICED A FEW MONTHS AGO THAT THE PAINT WAS PEELING ON MY 2012 HONDA PILOT. PAINT SHOULD NOT PEEL ON A CAR THAT IS ONLY 7 YEARS OLD. I CONTACTED HONDA AND THE HAVE REFUSED TO FIX THIS.
Source: NHTSA WEB SITE -
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2012 HONDA PILOT- GEORGETOWN, TX
THE PLASTIC WRAP THAT SURROUNDS THE SEAT CUSHION ON BOTH SEATS IN THE FRONT HAS BROKEN WHERE IT SNAPS TOGETHER. I NOTICED THE PLASTIC HAD CRACKED THEN A COUPLE OF YEARS LATER IS HAS COMPLETELY COME APART. THIS MAKES FOR A DANGEROUS SAFETY HAZARD IF THIS VEHICLE WERE IN A COLLISION. BEGINNING WITH 2016, HONDA CHANGED ITS BODY STYLE AND CHANGED THAT PARTICULAR PART WITH A SEAMLESS AND SOFTER PLASTIC SURROUNDING. I RECENTLY PURCHASED ANOTHER HONDA PILOT (2015) AND THE SAME ISSUE APPEARS TO RESONATE. THE DEALER I BOUGHT THE PILOT FROM SAID THEY HAD IT FIXED BUT I DON'T BELIEVE THEY REALLY SENT IT TO A NEARBY HONDA DEALER. IT STILL LOOKS CRACKED.
Source: NHTSA WEB SITE -
2012 HONDA PILOT- ALBERTSON, NY
IT HAPPENED TO ME 3 TIMES THAT THE POWER STEERING FAILED AND BATTERY LIGHT CAME UP WHILE I DRIVE THE 2012 HONDA PILOT ON A 5INCH WATER PUDDLE. IT WAS ACTUALLY PRETTY DANGEROUS AND SCARED WHEN IT HAPPENED BECAUSE I WAS DRIVING ON THE HIGHWAY IN A RAINING CONDITION. THE STEERING WHEEL SUDDENLY LOCKED UP DUE TO THE POWER FAILURE AND IT RESUMED BY ITSELF AROUND 10 SECONDS AFTER PASSING PUDDLE. I BROUGHT IT UP TO THE DEALERSHIP AFTER THE 2ND EVENT DURING REGULAR MAINTENANCE BUT NO ISSUE WAS FOUND. THE 3RD INCIDENT HAPPENED RIGHT AFTER THE WARRANTY IS EXPIRED. I CALLED TO THE HQ AND TRY TO CREATE A CASE FOR IT BUT THEY ASKED ME TO BRING IT THE LOCAL DEALERSHIP FOR THE DIAGNOSIS AND THE CHARGE WILL BE ON THE CUSTOMER SINCE THEY DON'T HAVE ANY COMPLAINT ABOUT THIS ISSUE. THE FACT IS THAT THIS ISSUE ACTUALLY HAPPED FOR A WHILE AND MANY PEOPLE HAVE DISCUSSED ABOUT IT ONLINE AS WELL. MOST PILOT USERS DON'T KNOW BECAUSE IT ONLY HAPPENS WHEN YOU DRIVE ON A 10CM/5INCH WATER PUDDLE. I PURCHASED THIS VEHICLE WITH MY FRIEND ON THE SAME DAY FROM THE SAME DEALERSHIP. I HAVE THE 2012 PILOT AND HE HAS THE 2012 MODEL. THEY ARE 95% THE SAME AND THE SAME PROBLEM ACTUALLY HAPPENED TO HIM ONCE AS WELL. I ALSO BROUGHT UP THIS COINCIDENCE TO THE HONDA HQ CUSTOMER RELATION DEPARTMENT BUT THEY TOLD ME THAT WE HAD TO OPEN A SEPARATE TICKETS FOR IT. NOTE: THE INITIAL PROBLEM ABOUT A YEAR AFTER I PURCHASED THE VEHICLE AROUND 2013 BUT IGNORED THE PROBLEM. THE 2ND INCIDENT MIGHT HAPPEN 2 YEARS ABOUT IT AROUND 2015. THIS PROBLEM ONLY HAPPENED WHEN YOUR CAR DRIVES ON THE PUDDLE SO IT'S HARD TO FIND OUT AND DUPLICATE THE ISSUE. THE LAST EVENT HAPPENED ABOUT 5/18. THE FIRST 2 INCIDENTS WERE IN THE THE HIGHWAY AND THE LAST ONE WAS ON THE LOCAL STREET. REFERENCE: HTTPS://WWW.PILOTEERS.ORG/FORUMS/69-2003-2008-PILOT/32042-POWER-STEERING-ISSUE-WHEN-DRIVING-THROUGH-WATER-PUDDLES.HTML
Source: NHTSA WEB SITE -
2012 HONDA PILOT- MCKINNEY, TX
THE PAINT IS PEELING OFF OF THE ROOF AND HOOD OF THE VEHICLE. IT IS A WHITE 2012 HONDA PILOT.
Source: NHTSA WEB SITE -
2012 HONDA PILOT- LA VERNE, CA
FRONT LOWER CONTROL ARM BUSHING FAILED AND STARTED LEAKING. I HAVE HEARD THAT MANY OTHER HONDA PILOTS HAVE HAD THE SAME PROBLEM AND EVEN MY HONDA MECHANIC HAS TOLD ME THAT HE HAS REPAIRED MANY OF THESE AND SAID HONDA SHOULD RECALL THEM.
Source: NHTSA WEB SITE -
2012 HONDA PILOT- CENTREVILLE, VA
THE GASKET ON THE SPOOL VALVE ON OLDER HONDA PILOTS IS KNOWN TO FAIL. THE FAILURE RESULTS IN OIL LEAKING ONTO THE ALTERNATOR WHICH FILL CAUSE THE ALTERNATOR TO EVENTUALLY FAIL RESULTING IN A LOSS OF POWER TO THE VEHICLE. THIS RECENTLY TO MY WIFE WHILE DRIVING ON A BUSY HIGHWAY. OIL LEAKING FROM THE SPOOL VALVE FOULED THE ALTERNATOR RESULTING IN THE LOSS OF POWER TO THE VEHICLE INCLUDING TO THE POWER BRAKES AND POWER STEERING. THIS ENGINEERING FAILURE CAUSES A HAZARDOUS SITUATION. THE VEHICLE HAD BEEN RECENTLY SERVICED BY HONDA FOR AN OIL CHANGE AND THE ISSUE WAS NOT NOTICED. AT MINIMAL, HONDA SHOULD RECOMMEND REPLACEMENT OF THE GASKET AS PART OF ROUTINE SERVICE AFTER A PERIOD OF TIME OR CERTAIN MILEAGE. A SIMPLE GOOGLE SEARCH IDENTIFIED THIS ISSUE WITH OLDER MODEL HONDA PILOTS.
Source: NHTSA WEB SITE